Reviews
The staff at this dealership were friendly,helpful and
The staff at this dealership were friendly,helpful and knowledgeable. They had a good selection of trucks to choose from.
The staff at this dealership were friendly,helpful and
The staff at this dealership were friendly,helpful and knowledgeable. They had a good selection of trucks to choose from.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
My Pathfinder had a recall.
My Pathfinder had a recall. I’ve never been to this dealership, but when I called, they quickly took my information and set up an appointment for the following week. When I arrived, they got my vehicle in and out of there super fast. I barely had time to walk the lot looking for a potential upgrade! The gentlemen was friendly and I have no complaints.
My Pathfinder had a recall.
My Pathfinder had a recall. I’ve never been to this dealership, but when I called, they quickly took my information and set up an appointment for the following week. When I arrived, they got my vehicle in and out of there super fast. I barely had time to walk the lot looking for a potential upgrade! The gentlemen was friendly and I have no complaints.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Shannon, thank you so much for the positive review!
I've gone to McKinnon Nissan for several years, now, and
I've gone to McKinnon Nissan for several years, now, and they always do excellent work. They have always fixed every issue that I bring in, as well as giving me notice of upcoming issues in plenty of time for me to plan for fixing them, as well. They do all of this with a very friendly attitude.
I've gone to McKinnon Nissan for several years, now, and
I've gone to McKinnon Nissan for several years, now, and they always do excellent work. They have always fixed every issue that I bring in, as well as giving me notice of upcoming issues in plenty of time for me to plan for fixing them, as well. They do all of this with a very friendly attitude.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had a car accident on February 16, 2024.
I had a car accident on February 16, 2024. My car has been to 3 shops (including McKinnon Nissan in Clanton Al) over the past month. I picked up my car from the other auto repair shop today only to find that they had left 2 of the fluid reservoir caps off. I was so aggravated because I have been without my car for over a month. I called McKinnon at 5:30 pm (they close at 6:00 pm) and they told me to come by. The 3 people that happened to still be there, I didn’t catch their names, went out of their way to make sure they fixed the issue (even though they were not the ones who made the error). McKinnon’s Customer service is really UNMATCHED! I do, and will continue to recommend them to anyone looking for a vehicle!
I had a car accident on February 16, 2024.
I had a car accident on February 16, 2024. My car has been to 3 shops (including McKinnon Nissan in Clanton Al) over the past month. I picked up my car from the other auto repair shop today only to find that they had left 2 of the fluid reservoir caps off. I was so aggravated because I have been without my car for over a month. I called McKinnon at 5:30 pm (they close at 6:00 pm) and they told me to come by. The 3 people that happened to still be there, I didn’t catch their names, went out of their way to make sure they fixed the issue (even though they were not the ones who made the error). McKinnon’s Customer service is really UNMATCHED! I do, and will continue to recommend them to anyone looking for a vehicle!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Emma Cleckler, thank you for taking the time to leave a review for us at Mckinnon Nissan. We're happy we could meet your expectations!
McKinnon Nissan had great selection of cars to choose
McKinnon Nissan had great selection of cars to choose from and wonderful sales staff deal with. Bottom line they offered me a good value for my trade in and the pricing on my new Nissan Rogue was fantastic.
McKinnon Nissan had great selection of cars to choose
McKinnon Nissan had great selection of cars to choose from and wonderful sales staff deal with. Bottom line they offered me a good value for my trade in and the pricing on my new Nissan Rogue was fantastic.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I recently had a major issue with my Rogue, the service
I recently had a major issue with my Rogue, the service team got right on it and got it repaired. They are always good at the maintenance and repair of my vehicle.
I recently had a major issue with my Rogue, the service
I recently had a major issue with my Rogue, the service team got right on it and got it repaired. They are always good at the maintenance and repair of my vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We have bought 2 autos from McKinnon.
We have bought 2 autos from McKinnon. The last car we bought was showed to us after just being traded in because it was close to our price range. We were not told it was hybrid, and was not told till we were done with paper work, No warranty on this vehicle. That should have threw up a flag for us but, we trusted them. Got it financed and we have tried to contact them through several emails and phone calls to no avail so we went to the dealership and was pretty much given the shove off. They over charged us so much for this vehicle just 6 months ago and when we went there, offered us 6000 dollars less than what they charged us. Basically they overcharged us for a car they new nothing about and now we are stuck in it because of that. They were not honest with us at all. I will not go back there or ever refer them. I don't like to make reviews like this but, an automobile is a major purchase. Not honest nor fair with us. Please shop around. They are like, you bought it, your stuck with it. Oh and already had to put 350 dollars worth of work in it.
We have bought 2 autos from McKinnon.
We have bought 2 autos from McKinnon. The last car we bought was showed to us after just being traded in because it was close to our price range. We were not told it was hybrid, and was not told till we were done with paper work, No warranty on this vehicle. That should have threw up a flag for us but, we trusted them. Got it financed and we have tried to contact them through several emails and phone calls to no avail so we went to the dealership and was pretty much given the shove off. They over charged us so much for this vehicle just 6 months ago and when we went there, offered us 6000 dollars less than what they charged us. Basically they overcharged us for a car they new nothing about and now we are stuck in it because of that. They were not honest with us at all. I will not go back there or ever refer them. I don't like to make reviews like this but, an automobile is a major purchase. Not honest nor fair with us. Please shop around. They are like, you bought it, your stuck with it. Oh and already had to put 350 dollars worth of work in it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Cody James is a great salesman.
Cody James is a great salesman. This is our second car we bought from him. He’s honest and fair to work with to get the best deal. Go see Cody At McKinnon Nissan
Cody James is a great salesman.
Cody James is a great salesman. This is our second car we bought from him. He’s honest and fair to work with to get the best deal. Go see Cody At McKinnon Nissan
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service, staff knowledgeable, professional and
Great service, staff knowledgeable, professional and friendly. Service was timely and wait time minimal. Seating area was clean and well kept.
Great service, staff knowledgeable, professional and
Great service, staff knowledgeable, professional and friendly. Service was timely and wait time minimal. Seating area was clean and well kept.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service, staff knowledgeable, professional and
Great service, staff knowledgeable, professional and friendly. Service was timely and wait time minimal. Seating area was clean and well kept.
Great service, staff knowledgeable, professional and
Great service, staff knowledgeable, professional and friendly. Service was timely and wait time minimal. Seating area was clean and well kept.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jackie, your wonderful feedback and rating mean a lot to us.