Reviews
Shane, the service person, was not helpful on service
Shane, the service person, was not helpful on service discounts. I asked about the price on the tire rotation and he quoted the regular price. However, I found the discounted price in a matter of minutes. He also never mentioned the discount on the oil/ filter service. The coffee maker did not operate well enough for anyone to use it without staff help. I heard one of those staff helpers saying that it had been malfunctioning for awhile. Unacceptable.
Shane, the service person, was not helpful on service
Shane, the service person, was not helpful on service discounts. I asked about the price on the tire rotation and he quoted the regular price. However, I found the discounted price in a matter of minutes. He also never mentioned the discount on the oil/ filter service. The coffee maker did not operate well enough for anyone to use it without staff help. I heard one of those staff helpers saying that it had been malfunctioning for awhile. Unacceptable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave a review. We’re genuinely sorry to hear that your visit didn’t meet your expectations. Our team, including Shane, works hard to assist every customer with respect and transparency, and it’s always disappointing to learn when someone walks away feeling otherwise, especially when discounts are readily available online and in store. As for the coffee machine, while we do our best to maintain all amenities, occasional issues can arise. Our team is aware and has already taken steps to address the malfunction. We value your loyalty and would appreciate the chance to make things right next time. We’re here to help and we’re always just a conversation away.
Had a very pleasant experience with Mckinnon Nissan.
Had a very pleasant experience with Mckinnon Nissan. My salesman Chris Miller went above and beyond what is expected of a great salesman. Very kind and and understanding. Highly recommend him to my friends and family. Traci in the finance department was also very understanding and worked as quickly as possible to make it a pleasant experience. David was also very kind and willing to help you get the best deal. Enjoyed the experience very much. Keep up the good work.
Had a very pleasant experience with Mckinnon Nissan.
Had a very pleasant experience with Mckinnon Nissan. My salesman Chris Miller went above and beyond what is expected of a great salesman. Very kind and and understanding. Highly recommend him to my friends and family. Traci in the finance department was also very understanding and worked as quickly as possible to make it a pleasant experience. David was also very kind and willing to help you get the best deal. Enjoyed the experience very much. Keep up the good work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your fantastic 5-star review! We're thrilled to hear that Chris Miller, Tracy, and David provided you with such a pleasant and seamless car-buying experience at McKinnon Nissan. Our team is dedicated to going above and beyond to ensure our customers get the best deal and feel valued throughout the entire process. We truly appreciate your recommendation and look forward to serving you, your friends, and your family in the future. Enjoy your new vehicle, and thank you for choosing McKinnon Nissan!
Shane was very thorough.
Shane was very thorough. He explained everything thoroughly and answered all of my questions. They saved me.from myself. Thanks for that.
Shane was very thorough.
Shane was very thorough. He explained everything thoroughly and answered all of my questions. They saved me.from myself. Thanks for that.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5-star review! We're so glad to hear that Shane provided you with thorough explanations and top-notch service. He truly takes pride in his work, and it's great to know that his dedication helped make your experience a positive one. Trust is key when it comes to where you take your car, and we’re proud to have a team that ensures our customers feel confident in their service/purchase. We appreciate your support and look forward to helping you again in the future at McKinnon Nissan!
I would buy used from your lot. Shane seems to take pride in his work, ergo you can trust him on used cars on your lot.
Shane was great!
Shane was great! He communicated with us the entire time they were working on my car. He went to bat for us getting us the best prices as well. We are so thankful for him and the staff at McKinnon Nissan!!
Shane was great!
Shane was great! He communicated with us the entire time they were working on my car. He went to bat for us getting us the best prices as well. We are so thankful for him and the staff at McKinnon Nissan!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful 5-star review! We're so glad to hear that Shane provided excellent communication and worked hard to get you the best prices while servicing your vehicle at McKinnon Nissan. Our team is dedicated to delivering top-notch customer service, and we truly appreciate your kind words. We’re grateful for your trust and look forward to assisting you again in the future!
We just purchased a pre owned Tacoma from Cody.
We just purchased a pre owned Tacoma from Cody. He was very help and patient with us. Highly recommend.
We just purchased a pre owned Tacoma from Cody.
We just purchased a pre owned Tacoma from Cody. He was very help and patient with us. Highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your 5-star review! We're thrilled to hear that Cody provided helpful and patient service during your pre-owned Toyota Tacoma purchase. Customer satisfaction is our top priority, and we appreciate your recommendation. Enjoy your Tacoma, and let us know if we can assist you in the future!
Great dealership!
Great dealership! Service,sales, and parts! Will continue to do buisness here at Mckinnon Nissan!
Great dealership!
Great dealership! Service,sales, and parts! Will continue to do buisness here at Mckinnon Nissan!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The staff at this dealership were friendly,helpful and
The staff at this dealership were friendly,helpful and knowledgeable. They had a good selection of trucks to choose from.
The staff at this dealership were friendly,helpful and
The staff at this dealership were friendly,helpful and knowledgeable. They had a good selection of trucks to choose from.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind review! We’re thrilled to hear that our team at McKinnon Nissan in Clanton, AL, provided you with friendly, helpful, and knowledgeable service. We take pride in offering a great selection of trucks, and we’re glad you found what you were looking for. If you need any assistance in the future, whether it’s service or finding your next vehicle, we’re here to help. Thanks again for choosing McKinnon Nissan, and we look forward to serving you again!
My Pathfinder had a recall.
My Pathfinder had a recall. I’ve never been to this dealership, but when I called, they quickly took my information and set up an appointment for the following week. When I arrived, they got my vehicle in and out of there super fast. I barely had time to walk the lot looking for a potential upgrade! The gentlemen was friendly and I have no complaints.
My Pathfinder had a recall.
My Pathfinder had a recall. I’ve never been to this dealership, but when I called, they quickly took my information and set up an appointment for the following week. When I arrived, they got my vehicle in and out of there super fast. I barely had time to walk the lot looking for a potential upgrade! The gentlemen was friendly and I have no complaints.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Shannon, thank you so much for the positive review!
I've gone to McKinnon Nissan for several years, now, and
I've gone to McKinnon Nissan for several years, now, and they always do excellent work. They have always fixed every issue that I bring in, as well as giving me notice of upcoming issues in plenty of time for me to plan for fixing them, as well. They do all of this with a very friendly attitude.
I've gone to McKinnon Nissan for several years, now, and
I've gone to McKinnon Nissan for several years, now, and they always do excellent work. They have always fixed every issue that I bring in, as well as giving me notice of upcoming issues in plenty of time for me to plan for fixing them, as well. They do all of this with a very friendly attitude.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for being a loyal customer and for sharing such a thoughtful review! We’re so glad to hear that your experiences at McKinnon Nissan have consistently exceeded your expectations. Our team takes pride in providing excellent service, addressing current issues, and giving proactive advice to help you plan for the future—all with a friendly attitude. Your trust and support mean so much to us, and we look forward to continuing to take care of your vehicle for years to come. If you ever need anything, don’t hesitate to reach out!
I had a car accident on February 16, 2024.
I had a car accident on February 16, 2024. My car has been to 3 shops (including McKinnon Nissan in Clanton Al) over the past month. I picked up my car from the other auto repair shop today only to find that they had left 2 of the fluid reservoir caps off. I was so aggravated because I have been without my car for over a month. I called McKinnon at 5:30 pm (they close at 6:00 pm) and they told me to come by. The 3 people that happened to still be there, I didn’t catch their names, went out of their way to make sure they fixed the issue (even though they were not the ones who made the error). McKinnon’s Customer service is really UNMATCHED! I do, and will continue to recommend them to anyone looking for a vehicle!
I had a car accident on February 16, 2024.
I had a car accident on February 16, 2024. My car has been to 3 shops (including McKinnon Nissan in Clanton Al) over the past month. I picked up my car from the other auto repair shop today only to find that they had left 2 of the fluid reservoir caps off. I was so aggravated because I have been without my car for over a month. I called McKinnon at 5:30 pm (they close at 6:00 pm) and they told me to come by. The 3 people that happened to still be there, I didn’t catch their names, went out of their way to make sure they fixed the issue (even though they were not the ones who made the error). McKinnon’s Customer service is really UNMATCHED! I do, and will continue to recommend them to anyone looking for a vehicle!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Emma Cleckler, thank you for taking the time to leave a review for us at Mckinnon Nissan. We're happy we could meet your expectations!