Reviews
The staff were great to work with. Walt is very professional and thorough. I appreciate him taking the time to explain everything about the Rogue. I also appreciate David and Shannon working with us too. Great hospitality!
The staff were great to work with. Walt is very professional and thorough. I appreciate him taking the time to explain everything about the Rogue. I also appreciate David and Shannon working with us too. Great hospitality!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The evaluation of my vehicle was as if they did not want my business..Just came back with this is it and really were not concerned with what I thought..
The evaluation of my vehicle was as if they did not want my business..Just came back with this is it and really were not concerned with what I thought..
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I've bought 4 or 5 cars here. I wouldn't go anywhere else. These guys are professional and friendly
I've bought 4 or 5 cars here. I wouldn't go anywhere else. These guys are professional and friendly
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Danny Walker Thank you for your high star rating! We appreciate your business!
We got EXCELLENT service from Ashley and Shannon at McKinnon! I would definitely recommend this dealership.
We got EXCELLENT service from Ashley and Shannon at McKinnon! I would definitely recommend this dealership.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
After had oil change and tire rotation I paid for. The next day I checked tire pressure due to how car was driving. Found each tire E had different amount from 55, 56, 57, and 58. Apparently the tire people need retraining how to check air. This is a service I paid for. This is 2nd time this has happened to me. Maybe company needs reviewed on proper work .
After had oil change and tire rotation I paid for. The next day I checked tire pressure due to how car was driving. Found each tire E had different amount from 55, 56, 57, and 58. Apparently the tire people need retraining how to check air. This is a service I paid for. This is 2nd time this has happened to me. Maybe company needs reviewed on proper work .
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Great service minimum wait Clean waiting area Courteous Rest room Inventory Convent checked Cleanliness Service
Great service minimum wait Clean waiting area Courteous Rest room Inventory Convent checked Cleanliness Service
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I am very upset with McKinnon Nissan. I paid for a tire rotation and they were not rotated bc I marked them bf I took my car up there. I did this bc it has happened to my sister twice. The manager was nice and said he would refund my money. I no longer trust them.
I am very upset with McKinnon Nissan. I paid for a tire rotation and they were not rotated bc I marked them bf I took my car up there. I did this bc it has happened to my sister twice. The manager was nice and said he would refund my money. I no longer trust them.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Great service , Salesman Chase Hollan was patient never felt rushed at all , 2nd time buying from McKinnon’s will consider again . Thank you all
Great service , Salesman Chase Hollan was patient never felt rushed at all , 2nd time buying from McKinnon’s will consider again . Thank you all
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
About the delay in posting this review. I had to drive the car a few days to be sure the problem was corrected. All is good. Car hasn't 'not started' in over a week. I think I am good. Problem solved and price was fair. Thanks Shane and crew.
About the delay in posting this review. I had to drive the car a few days to be sure the problem was corrected. All is good. Car hasn't 'not started' in over a week. I think I am good. Problem solved and price was fair. Thanks Shane and crew.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Shane, the service person, was not helpful on service discounts. I asked about the price on the tire rotation and he quoted the regular price. However, I found the discounted price in a matter of minutes. He also never mentioned the discount on the oil/ filter service. The coffee maker did not operate well enough for anyone to use it without staff help. I heard one of those staff helpers saying that it had been malfunctioning for awhile. Unacceptable.
Shane, the service person, was not helpful on service discounts. I asked about the price on the tire rotation and he quoted the regular price. However, I found the discounted price in a matter of minutes. He also never mentioned the discount on the oil/ filter service. The coffee maker did not operate well enough for anyone to use it without staff help. I heard one of those staff helpers saying that it had been malfunctioning for awhile. Unacceptable.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave a review. We’re genuinely sorry to hear that your visit didn’t meet your expectations. Our team, including Shane, works hard to assist every customer with respect and transparency, and it’s always disappointing to learn when someone walks away feeling otherwise, especially when discounts are readily available online and in store. As for the coffee machine, while we do our best to maintain all amenities, occasional issues can arise. Our team is aware and has already taken steps to address the malfunction. We value your loyalty and would appreciate the chance to make things right next time. We’re here to help and we’re always just a conversation away.