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Mercedes-Benz of Tyler

Rectangle 48
Sales
Service Closed

Mercedes-Benz of Tyler Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 2:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2012

Welcome to Mercedes-Benz of Tyler. Whether you are visiting to gather information, search for a vehicle in the Tyler are

...

a or contact our Service department in Tyler we hope to be of assistance. Please contact us at any time to discuss your requirements in more detail, or visit us at 3247 Professional Drive.

"The Best or Nothing"

Reviews

4.9 out of 5 4.9
183 lifetime reviews. Includes reviews of Mercedes-Benz of Tyler from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 11, 2018

    I purchased a used car at Mercedes Benz of Tyler on December 5, 2018. Greg Lillich the salesman was helpful and no pressure. This was a pleasant buying... experience.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 10, 2018

    Recently, we decided to shop for a Mercedes Benz SUV. While there are many to choose from, Brandon helped us narrow our choices and was instrumental in... helping us identify the right one. In addition, he was able to quickly finalize the deal and we drove away feeling very good with our purchase. I highly recommend Brandon as well as the Mercedes Benz dealership.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brandon Stewart

    Sales and Leasing Consultant

    (5.0) 55 reviews

  • May 25, 2017

    I have nothing but positive comments for my experience. The team members were friendly, professional, and knowledgeable. The entire process was simple... and realativaly quick. They definitely have my business from the point forward.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much, Heather! We are so pleased that you had such a great buying experience. We hope you enjoy your new vehicle, and thanks again for ...your business! Mercedes-Benz of Tyler

  • 1.0 out of 5
    October 1, 2018

    experienced negative customer service and a service dept who would not address the defective marterial issues on my car. I was told that the defective... items which were replaced under warranty and were failing again would only do it again. So they basically said I was wasting my time and theirs with this issue.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 2, 2018

    Greg was very personable during our purchase of a used car. We were treated at a level comparable to someone buying the most expensive car in the dealership.... We were very pleased with the courtesy we received. Mr. Lillich was great!

    5.0 out of 5
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    4.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 20, 2018

    Kelly Morgan is an amazing person with whom to work! She???s at all times available for questions and provides clear concise informative service with... a warm kindness complete with a professionalism beyond expectations! Her presence with this transaction equals the likelihood that I will become a loyal client of Mercedes Benz of Tyler! Thank you

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kelly Morgan

    Sales and Leasing Consultant

    (5.0) 30 reviews

  • 5.0 out of 5
    August 15, 2018

    I gained a great friend.. Thank you for your great service. Kelly did what she could to make me a very happy and satisfied individual.. I appreciate you... so very much...

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kelly Morgan

    Sales and Leasing Consultant

    (5.0) 30 reviews

  • 5.0 out of 5
    August 15, 2018

    Mercedes-Benz Tyler Our family has purchased three Mercedes in the last three years from one dealership and one sales person, Kelly Morgan. This is... the first automobile sales experience that I have ever felt comfortable with consistently. . For knowledge and professionalism is top notch, but she also has a Great personality that immediately puts you at ease. Our family recommend her highly and we will purchase Mercedes from no other dealership. .

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kelly Morgan

    Sales and Leasing Consultant

    (5.0) 30 reviews

  • 4.0 out of 5
    August 15, 2018

    I recently purchased an E300 from Mercedes of Tyler. I received exactly what I wanted from a wonderful sales person Kelly Morgan. She listen to what... I wanted and delivered very quickly . Thank you Kelly for all of your hard work and keeping your customers happy. Much love and success to you and your Mercedes family.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kelly Morgan

    Sales and Leasing Consultant

    (5.0) 30 reviews

  • 5.0 out of 5
    August 14, 2018

    I recently bought my first Mercedes and from the moment I walked in the door I was greeted by my salesman, Brandon Stewart, who was very polite, well... mannered and Who was willing to help me with any questions I might have. He made me feel very comfortable and I knew that he was getting the best deal that I could afford and what a phenomenal job he did. I love my new Mercedes. Thank you Brandon and Stewart

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brandon Stewart

    Sales and Leasing Consultant

    (5.0) 55 reviews

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