Musson-Patout Automotive

I paid $2100 to have my car repaired and the car continues to do exactly what it was doing before it was supposedly repaired. When I called to complain I was asked if I wanted to get a quote for the trade in value of my car or I can come in for a new diagnostic test ($150) to see what’s going on. No remedy. No offer to fix what apparently was wrong in the beginning. No warranty on what was previously done. Just a scheme to get more money! I will never patronize them again!!

Bought a car that had an issues 2 weeks from purchase dropped the car to have it fixed October 20th here it’s is December 1st an none one has contact us about what’s going on. We have to call an look for ppl to get answers on a car we’re paying for! Please just take your money somewhere else and stay away from these ppl.

Dishonest GM service department manager. Charged for job and hours not done. Unethical and doesn't understand it's not right to charge for labor hours not worked. Stay away from them. Overcharged to the max!

Our family couldn’t be more appreciative of the excellent services Brayton Broussard has provided us here at Musson Patout! Definitely the place to come if your are looking for new, used , or your teens first car! Come see Brayton he will get you set up !!

In regards to the collision center/ body shop. Took over 3 months “waiting on a part” to get my car back. Tara told us they had all the parts and only had to put it back together, then a few days later said didn’t have all the parts and fired person putting it back together. Little to no communication about status of the car. Had to go out on my own and call another dealerships body shop and find the part to bring it to them. They also had my information on my car under a completely different customers name & one time when called they seemed confused and asked if they still had my car in the shop. They had no idea what was going on. So unprofessional and a complete nightmare.

I had been looking for a 2022 Toyota 4-Runner for some time. When the 4-Runner I was looking for was available at Musson-Patout. I reached out immediately and they were able to get me rolling easily and quickly. Great experience.

A bunch of robbers. They will take you too the cleaners on your purchase price and trade inn. I would not send an enemy to them. Traveled 1 1/2 hrs to be shafted

Long time customer...never again. Ok, no kid here. Almost 72 years old. Bought 20 or more vehicles here. Wife brought her Highlander in without me. They tried to bill her for close to $1900.00 for xxxxxxxx repairs needed. That’s bad enough but they sabotaged her car to make caution lights come on. STAY AWAY especially if you are female! Check my Facebook for xxxxxxxx estimates. I have a copy of everything.

Easy and fast in and out. Was easy to schedule appointment. They took my car as soon as I drove up.

Always friendly and helpful. They have taken care of for many years and we continue to go back. Ben is always top notch and all the people there work hard to get us what we want and make sure we are satisfied with the product, price, and service