We have purchased a number of cars over the years and have never had as positive experience as we encountered this week at Pohanka Hyundai! Every single... employee with whom we interacted had customer service first and foremost on their agenda. There were absolutely none of the negative "hard sell" techniques many of us have experienced at other dealerships. In fact, in today's lingo you could say we came very close to to finding some new BFF's in our lives. Each person we came in contact with was friendly and straightforward, but we cannot close this recommendation without saying that you will NEVER find a more caring, honest and anxious to please automobile sales person than Vaughn Willenberger!!! P.S. We are absolutely in love with our new car, a Hyundai Santa Fe Sport