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Mercedes-Benz of New London

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (236 reviews)
Visit Mercedes-Benz of New London
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 8:30am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
New (860) 245-6285 (860) 245-6285
Used (860) 245-6283 (860) 245-6283
Service (860) 245-6286 (860) 245-6286

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (236 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great experience w/ Olin Murphy at Carriage House

Carriage House in general and Olin Murphy in particular showed an extraordinary regard for the value of my time while making this purchase. I highly recommend considering Carriage House if you're in the market for a Mercedes Benz.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fun to Drive fun to buy

This is my 2nd Car from Olin and another great experience. The service and easiness' was almost as quick as the AMG I bought!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Olin Murphy - Seamless Sales Experience !

This was not our first MB purchase but it was the first with Olin. He was professional courteous and thorough. Will be back to buy our next vehicle from him for sure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Olin Murphy

We just purchased a new car from Olin Murphy and really appreciated his knowledge and professional advice. He took great care in explaining all the features on the car. We feel confident in his expertise and thank him very much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Olin Murphy and Carriage House of New London

Olin is the best. Everything at the dealership is outstanding from the sales process to the final delivery and follow up.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Olin isGreat

We purchased our second car from Olin last month. As with our first , he was helpful and professional throughout the entire process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Scott from New Lpndon

This was the third car I have purchased from Olin at CarriageHouse, and his professionalism makes the whole transaction go smooth. I do not shop anywhere else when I am in the market to but a new car. Great friendly service ! Thanks Olin!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great dealership thanks Richard Brookes

I recently purchased a used truck from carriage house Richard was the salesman and he did a great job.He was very professional ,answered all my questions had me do a long test drive over different road surfaces .After we agreed on a price he did all the work on making my purchase a truly enjoyable experience, from picking me up at the ferry to getting my plates in order.While there they also had a great spread of food so I didn't leave hungry.Now I didn't buy a Mercedes and they really took care of me when I buy a Mercedes I now where to go .Thanks again Richard and all the people there that made my buying experience so wonderful Robert Rottach

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Olin W. Murphy

Olin was, simply, knowledgeable , professional, a pleasure to work with. Buying a car can be an intimidating experience. Doing business with Olin negated that stereotype! He instills confidence in the process, attends to all details, follows through to the conclusion of the sale. He was terrific!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Tops in my book

In over 50 years of purchasing high end automobiles, my experience with Olin was probably the most professional and smoothest of any. Initially my only contact was by phone and email. I purchased a car sight unseen from Olin and when he delivered it is was even more than represented. He also took my car in trade sight unseen and gave me a very fair trade in allowance. The whole transaction was satisfying and in my opinion "the best". When you deal with a "Pro" you get "the best".

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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