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Reviews
No high pressure Did what needed to be done, quick and
No high pressure Did what needed to be done, quick and in a timely manner.
No high pressure Did what needed to be done, quick and
No high pressure Did what needed to be done, quick and in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brought my 2020 Ford Escape in for an oil change and
Brought my 2020 Ford Escape in for an oil change and point-to-point inspection. The service team was courteous, knowledgeable, and efficient. There was no pressure for a bunch of extraneous services that I “needed” and I paid what they quoted me when I walked in and even saved a lot by purchasing 3 oil change/services at once. They did recommend a few small fixes but said they weren’t critical and that I was good to go for my planned road trip! I also really appreciated the video inspection with explanations so that I could see things for myself since I’m not in the habit of crawling under my car and wouldn’t know what I was looking at anyway! Great job Westlie Ford! It’s good to know that I have a trustworthy service team that I can go to and rely on when needed!
Brought my 2020 Ford Escape in for an oil change and
Brought my 2020 Ford Escape in for an oil change and point-to-point inspection. The service team was courteous, knowledgeable, and efficient. There was no pressure for a bunch of extraneous services that I “needed” and I paid what they quoted me when I walked in and even saved a lot by purchasing 3 oil change/services at once. They did recommend a few small fixes but said they weren’t critical and that I was good to go for my planned road trip! I also really appreciated the video inspection with explanations so that I could see things for myself since I’m not in the habit of crawling under my car and wouldn’t know what I was looking at anyway! Great job Westlie Ford! It’s good to know that I have a trustworthy service team that I can go to and rely on when needed!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Trevor is a very profesional,service.
Trevor is a very profesional,service.adviser.. We recomended.westlie ford. Nice service..very honest.
Trevor is a very profesional,service.
Trevor is a very profesional,service.adviser.. We recomended.westlie ford. Nice service..very honest.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service when I bring my car in for its regular
Excellent service when I bring my car in for its regular check-up. On time and out in a jiffy. Thank you!
Excellent service when I bring my car in for its regular
Excellent service when I bring my car in for its regular check-up. On time and out in a jiffy. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have dealt with Westlie since we moved here to
I have dealt with Westlie since we moved here to Washougal, and from the sales people to their service people I have always been taken care of properly- including answering ALL of my questions. This last time, my battery would not take a charge so it was towed in. I had mentioned that I had to go to a doctor's appt. around noon and they delivered my car early and had put RUSH sign on it. Thank you Westlie Ford for being a dealership and making customer service a priority!
I have dealt with Westlie since we moved here to
I have dealt with Westlie since we moved here to Washougal, and from the sales people to their service people I have always been taken care of properly- including answering ALL of my questions. This last time, my battery would not take a charge so it was towed in. I had mentioned that I had to go to a doctor's appt. around noon and they delivered my car early and had put RUSH sign on it. Thank you Westlie Ford for being a dealership and making customer service a priority!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was timely.
Service was timely. Harrison my service writer was professional and on top of great communication. I purchased my car from Westley Ford and continue to use for service as needed.
Service was timely.
Service was timely. Harrison my service writer was professional and on top of great communication. I purchased my car from Westley Ford and continue to use for service as needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very speedy service and outstanding customer service by
Very speedy service and outstanding customer service by the Westlie service team! Work was completed quickly with excellent results. Team was very helpful in answering my questions.
Very speedy service and outstanding customer service by
Very speedy service and outstanding customer service by the Westlie service team! Work was completed quickly with excellent results. Team was very helpful in answering my questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The team at Westlie Ford is by far the best dealer in our
The team at Westlie Ford is by far the best dealer in our area for anything car related. The entire team there is always above and beyond. Thank you!!!
The team at Westlie Ford is by far the best dealer in our
The team at Westlie Ford is by far the best dealer in our area for anything car related. The entire team there is always above and beyond. Thank you!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the wonderful feedback! We're delighted to hear that our team at Westlie Ford has exceeded your expectations. We appreciate your support and look forward to assisting with any future car needs!
My husband is happy with your care and service to his
My husband is happy with your care and service to his Ford F150 and has every intention to return to you for further service concerns
My husband is happy with your care and service to his
My husband is happy with your care and service to his Ford F150 and has every intention to return to you for further service concerns
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Great Dealership!
Great Dealership! Aimee was extremely friendly and very helpful! I will definitely go there again! Thanks for the Great experience!!
Great Dealership!
Great Dealership! Aimee was extremely friendly and very helpful! I will definitely go there again! Thanks for the Great experience!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car