Reviews
Write a reviewGlad u keep up with recalls and fixing the problem.
It is good service. Everyone was helpful, nice. The waiting lounge was clean and goodies we're good. Need less hot chips and more young child friendly. Maybe offer milk for young kids waiting with parents. Thank u.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
It was great they did everything they could do to get me in
Excellent customer service I highly recommend you to go to Mazda there will get u in a car ask for jose her great and professional
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great customer service
I’ve had the best customer experience Corey Felix was so polite, friendly and helpful, very attentive. He went above and beyond! He is a great asset to Mazda!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good quality, no frills service center.
I have been getting Mazda service here for nearly a decade. They don't have a fancy lobby with lattes or detail your car every time but the quality and speed of the service for Mazdas is very good and the price is reasonable.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
5 stars.
This was my third time at Bakersfield Mazda, and most likely won’t be the last. The people were prompt and helpful, and set me up with a Mazda 6 grand touring. Great establishment. Have already recommended to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience!
Mario Sales and Anthony Cueto were very friendly and helpful. They were willing to work with us to get us a very good deal. They made our purchase a pleasurable experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent
Loved my sales guy Paul. I was in and out of there in less then 2hours !! Car is amazing, it sells itself. Zoom zoom !! Very easy purchase experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was great! Full of information, compassion and knowledge
I was introduced or presented with an alternative way to solve my phone problem on my old car. They shared the products , discounts, and advantages in an humble and informing way. There were no bribes, just facts and information with space for individual personal decisions. I appreciate and respect their integrity in their presentation.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Will be a Return Customer
My wife and I were both very pleased and impressed with the service that we got at Bakersfield Mazda. In the process of leasing a 2018 CX-5 The sales staff, as well as the GM were willing to consider us as not only current customers, but also prospective future customers. We love the car we ended up with, and as of right now fully plan on being return customers. I would definitely encourage anyone looking for German quality and style to consider a Mazda.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Above and beyond greatness
Adam is great at was he does. He listened to what we were looking for and found exactly what we wanted. We never thought we would ever have such a great deal or a luxury car. From the start the quility Of care was amazing. We were so impressed with the service,we sent our son to him. He also was provided with the same great service and purchased a car. Thanks again Adam!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car