Reviews
I've owned a Nissan for 40+ years. Most of my service was done at a Chicago dealer. They were friendly, helpful, and gave good advice. I feel like I am bothering the service reps when I go to D-Patrick in Evansville. No good reason, but I just don't know if I 100% trust you in the services you are saying I need. My Chicago dealer would suggest I wait until there was a sale, give me coupons, tell me I really needed the service now or wait a little . . . I new my service person by his name. I get no break at D-Patrick. I was in the waiting room the other day and watched one of the service reps harangue an older man re: what was wrong with his car. He talked to him like he was an idiot. I will continue to buy Nissans, but not at D-Patrick. When I was leaving, I asked one of the customer service reps about my oil change. He never turned to look at me and just bluntly answered . . . like I was bothering him. I've been getting more and more oil changes at different places instead of taking my time to go to D-P. I never did that before. I want a service rep that I feel I can trust that they will give me good advice and are glad I'm there.
I've owned a Nissan for 40+ years. Most of my service was done at a Chicago dealer. They were friendly, helpful, and gave good advice. I feel like I am bothering the service reps when I go to D-Patrick in Evansville. No good reason, but I just don't know if I 100% trust you in the services you are saying I need. My Chicago dealer would suggest I wait until there was a sale, give me coupons, tell me I really needed the service now or wait a little . . . I new my service person by his name. I get no break at D-Patrick. I was in the waiting room the other day and watched one of the service reps harangue an older man re: what was wrong with his car. He talked to him like he was an idiot. I will continue to buy Nissans, but not at D-Patrick. When I was leaving, I asked one of the customer service reps about my oil change. He never turned to look at me and just bluntly answered . . . like I was bothering him. I've been getting more and more oil changes at different places instead of taking my time to go to D-P. I never did that before. I want a service rep that I feel I can trust that they will give me good advice and are glad I'm there.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Disappointed by lack of historical context and explanation in service reports I’ve been bringing my vehicle here for regular service, but I'm disappointed by the lack of depth and continuity in the inspection reports. The multi-point inspection results are sent without any context or comparison to historical data. Across multiple visits over 25,000+ miles, readings like tire tread depth remain static (6/32+), and brake pad measurements jump around without explanation, showing clear inconsistencies with normal wear and tear. Rather than just handing over raw numbers or generic status codes, the service team could do a much better job explaining what these metrics actually mean over time and helping customers plan for upcoming maintenance. Clearer communication and tailored maintenance advice would make a huge difference.
Disappointed by lack of historical context and explanation in service reports I’ve been bringing my vehicle here for regular service, but I'm disappointed by the lack of depth and continuity in the inspection reports. The multi-point inspection results are sent without any context or comparison to historical data. Across multiple visits over 25,000+ miles, readings like tire tread depth remain static (6/32+), and brake pad measurements jump around without explanation, showing clear inconsistencies with normal wear and tear. Rather than just handing over raw numbers or generic status codes, the service team could do a much better job explaining what these metrics actually mean over time and helping customers plan for upcoming maintenance. Clearer communication and tailored maintenance advice would make a huge difference.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Ian was great. He was patient with me and I really appreciated this. I honestly did not feel pushed at this dealership. Good experience.
Ian was great. He was patient with me and I really appreciated this. I honestly did not feel pushed at this dealership. Good experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Chad is really easy to work with in the service area and very helpful. The technician that washed my car did a fantastic job. Hats off to both!
Chad is really easy to work with in the service area and very helpful. The technician that washed my car did a fantastic job. Hats off to both!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
D-Patrick Nissan always show they care about their customers. They answer all your questions and keep you updated of what’s going on. I haven’t ever been to another dealership that treats me as nice as they do. They do their best to treat you right and meet your standards. They great you right away and make you feel like a valued customer. I love my Nissan Kicks and so glad I picked to shop at D-Patrick’s.
D-Patrick Nissan always show they care about their customers. They answer all your questions and keep you updated of what’s going on. I haven’t ever been to another dealership that treats me as nice as they do. They do their best to treat you right and meet your standards. They great you right away and make you feel like a valued customer. I love my Nissan Kicks and so glad I picked to shop at D-Patrick’s.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the wonderful review! We are thrilled to hear that our team makes you feel valued every time you walk through the door. Keeping you updated and answering your questions is all part of making sure you have the best experience possible. Thanks for being part of the D-Patrick family!
Dpatrick went above and beyond with delivering my vehicle to me. I was kept informed during the process in a friendly manner. John Hamilton was my salesman and contact through the process and did a outstanding job. He took consideration of my disability and removed items from my trade to my new vehicle in a effortless manner. A+++
Dpatrick went above and beyond with delivering my vehicle to me. I was kept informed during the process in a friendly manner. John Hamilton was my salesman and contact through the process and did a outstanding job. He took consideration of my disability and removed items from my trade to my new vehicle in a effortless manner. A+++
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Steve, thank you for the 5 star review! Going above and beyond for our customers is always our goal, and we’re so glad John made the delivery and trade-in process completely effortless for you. We appreciate your business and hope you enjoy every mile in your new vehicle!
We had a great experience and would definitely recommend. Dave Matthews was a pleasure to deal with and made the process pain free and quick.
We had a great experience and would definitely recommend. Dave Matthews was a pleasure to deal with and made the process pain free and quick.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review! We're thrilled to hear that Dave made the buying process so quick and enjoyable for you. We appreciate your business and hope you enjoy every mile in your new vehicle!
GO TO D PATRICK FOR ALL YOUR VEHICLE NEEDS!!! ASK FOR MASON, HE WILL PUT YOU IN YOUR DREAM VEHICLE.
GO TO D PATRICK FOR ALL YOUR VEHICLE NEEDS!!! ASK FOR MASON, HE WILL PUT YOU IN YOUR DREAM VEHICLE.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Mason, thank you for the wonderful review and for trusting D-Patrick with your vehicle needs! We’ll be sure to pass your kind words along to Mason. Congratulations on your dream vehicle!
Ian Savage was fantastic! He really cared and built a lasting relationship with us! Great work!
Ian Savage was fantastic! He really cared and built a lasting relationship with us! Great work!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jaxon, thank you for the great review! We’re happy to hear Ian made such a positive impact and took the time to make your experience special. We appreciate your business and look forward to being here for you in the future!
D Patrick Nissan has A1 service. Friendly, knowledgeable, keeps you informed of service along the way. They helped make our decision to buy our new Rogue. Fantastic service! Thank you Chad!
D Patrick Nissan has A1 service. Friendly, knowledgeable, keeps you informed of service along the way. They helped make our decision to buy our new Rogue. Fantastic service! Thank you Chad!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're so happy to hear our team provided excellent service and helped you feel confident in your decision to purchase your new Rogue. We'll be sure to share your kind words with Chad. Congratulations, and welcome to the D-Patrick Nissan family!