Kia of Grand Island

This was the weird worst service I have ever experienced. Due to on the road breakdown and "warranty terms" I had to use this repair facility. They continually refused to give me an estimated time when they would get to it. It took them over 2 MONTHS to repair it - while it sat on their lot.

Great place with great service. Definitely buy there again. Hassle-free experience that was enjoyable.

Overall we had a great experience at Anderson Kia. They offered us a fair price for our trade and the rest of the buying process was smooth and simple. The whole staff was very friendly and helpful to us keeping our 3 year old entertained while we finished the paperwork.

Overall I was pleased with the process, but when I look back I feel I was pressured at times. I did not want to finance and I was not happy with my trade in value. I worked with Tyler Zoellner and my experience with him was excellent.

The vehicle and customer service were outstanding. Would have no problems recommending then to a friend.

Shelly went above and beyond to help me . She came in on her day off to accommodate my husband . Shelly was wonderful and friendly to work with and helped with all my request.

Went looking for a Kia Soul, found one that I really liked. Test drove it on a Monday wanted to wait a few days to think it over. Was told that I would have to leave a nonrefundable deposit to hold the car, but after further talking decided that wasn't best and even had Tyler tell me that it just wasn't how they did business trying to take money from someone who just wasn't sure about the purchase yet. I went back on Friday and the car was still there. Test drove it again and looked at a few others. I was told that the sticker price is the price you pay that they don't negotiate on that. However I had done my research and new about rebates and incentives being offered and had Tyler tell me the same thing. With rebates and a trade in I was able to get to a more fair price. Overall great experience and great people to work with.

I just want to say thank you to Vincent Macaluso for making my experience at Island Kia such a pleasurable one. He went above and beyond to make the deal happen. Anyone interested in a Kia should definitely go see Vince at Island Kia he is the best.

Leased a Sorento at Kia of Grand Island. Terrible experience, buy anywhere but this dealership. Also, tried to purchase a vehicle but sales person miss lead and wasted everyone's time. It's just not worth the stress...don't do it. The administration I'd terrible also.

We were looking at trading in our 2010 kia soul and getting a new 14 or 15 kia sportage... weve had a few bad experiences with kia and anderson in the past, but since we lived in grand island it was convenient... we found the one that we liked so we went and test drove it, loved it, and were ready to make the purchase... told them wed like to think it over and check on insurance and taxes and registration prices before we decided tho, so they let us keep it over night.. everything checked out the next day and we were good to go, to make sure we got the best value we researched true market value and went through kbb and nada to value our current kia for trade in value and to check on the kia sportage to see if it was listed at a good price... so we go back and they say their prices are fixed and there is no negotiation on new kia vehicles so it is what it is take it or leave it... ok no problem we checked the price and it was fair, then came the trade value... our soul was fairly valued at 8500-9000 but they offered 7000.. told them that is way lower than we had hoped to get, and what they were offering was far from fair... so we told them the lowest we would go on the trade in is 8500 since that was the value for the soul at average condition... they refused but did go up to 8,000... explained since there is no price reduction or rebates or incentives on the new vehicle we wont do less than 8500 on the trade... they refused so we told them we would look else where and left... the very next day we found a used kia sportage same model same year with 2500 miles on it and it was 7000 less than anderson price, so we went, they offered 9000 on the trade and reduced the price of the vehicle by another 800... bought our 2014 kia sportage lightly used for over 8000 less than valued... tough break Kia, too bad you let $500 on a trade value lose a sale... will never work with them again!!!!