Classic Kia

This was by far the worst dealership experience I have ever had. After they serviced my vehicle, I found out the wheels were not properly tightened. My tire was practically ready to come off while driving. Their negligence could have caused a serious accident, injury, or worse. How does a dealership send a customer out on the road without properly securing the wheels? When I returned and pointed out the issue, there was no sincere apology, no concern for my safety, and no accountability. Instead, I was treated with attitude. The service advisor was extremely rude and disrespectful. When I tried to discuss a serious safety issue, I was told to get out of the office and go sit in the waiting area. Imagine being treated like an inconvenience after they put your safety at risk. I made my appointment in advance, yet they didn’t even have the air filter needed for the service. What is the point of scheduling an appointment if the dealership isn’t prepared to do the work? Then there were the coupons advertised on their website. They refused to honor them properly and gave excuses about only accepting one coupon. Why advertise multiple service coupons if customers can’t actually use them? Between the dangerous workmanship, lack of professionalism, rude staff, poor communication, and complete disregard for customer safety, I would never trust Kia of Beaumont with my vehicle again. If they can’t properly tighten a wheel, what else are they missing? Think twice before bringing your vehicle here.

WARNING: Stay away from Kia of Beaumont if you value your safety and your time. This was by far the worst dealership experience I have ever had. After they serviced my vehicle, I found out the wheels were not properly tightened. My tire was practically ready to come off while driving. Their negligence could have caused a serious accident, injury, or worse. How does a dealership send a customer out on the road without properly securing the wheels? When I returned and pointed out the issue, there was no sincere apology, no concern for my safety, and no accountability. Instead, I was treated with attitude. The service advisor was extremely rude and disrespectful. When I tried to discuss a serious safety issue, I was told to get out of the office and go sit in the waiting area. Imagine being treated like an inconvenience after they put your safety at risk. I made my appointment in advance, yet they didn’t even have the air filter needed for the service. What is the point of scheduling an appointment if the dealership isn’t prepared to do the work? Then there were the coupons advertised on their website. They refused to honor them properly and gave excuses about only accepting one coupon. Why advertise multiple service coupons if customers can’t actually use them? Between the dangerous workmanship, lack of professionalism, rude staff, poor communication, and complete disregard for customer safety, I would never trust Kia of Beaumont with my vehicle again. If they can’t properly tighten a wheel, what else are they missing? Think twice before bringing your vehicle here.

Miguel very helpful, polite, respectful, professional and patient answering any and all questions He will be my go to

It was a great experience..buying a car can be a headache they make you feel at home nick was awesome 👌

Tanner had great energy, and was very informative regarding the features on the car. Paperwork did take longer than I would like. Feels like inner office does not communicate efficiently.

Matthew Key gave great guess service . He took time with me to help me find the car and color that I liked. Was very friendly and answered all my questions. This my third car from this company and I be back again. Thanks Matthew ❤️

Total jerks, they lie over and over they waste your time saying they can get a price for a vehicle then are nowhere even close to the price they said they could get it at. They also act like kids, when they are way too old to be acting that way. They are very unprofessional and total xxxxxxxx. I would assume they got their family and employees to write all the good reviews they have.

My experience with my sales person was enjoyable. I didn't feel pressured. It was like dealing with family instead of a "salesperson " . The general manager worked with me to get my note where I needed it. My overall experience at classic Kia was way better than I expected. I'm loving my new telluride. You should go get ya one and classic kia.

Didn't feel pressured.I had a great experience and highly recommend and talk to Austin

Fletcher is awesome. He goes out of his way to get you the best deal. I highly recommend him