Jimmy Britt Chrysler Dodge Jeep Ram - Dublin

Buyer Beware. They sold me a car that had body damage and repaired without disclosure

I couldn't have gotten a more run around from a dealer if I tried. Handoffs from salesman to salesman, no answers to questions and repeated information given by myself with repeated asks from them. Wow a horrible experience. I will go elsewhere.

I was a potential customer that your team completely screwed over. I have been working with a sales member by the name of JT for some time. I was interested in a '22 Black Laramie black widow... long story short... I was ready to close on the truck... I had spoken to JT on Friday at 10:16am.... I told him that we were good at $46250... can we add in 3yrs maintenance on the truck and make sure it's clean when after delivery. His words were...let me talk to my manager and I will get right back to you... hours went by and I text him at 12:03pm..no response.... the next response I got was at 2:11pn. ... saying his manager tried calling me the day before....which meant nothing to me... I text him again at 4:12 pm...no response... I called at 4:35pm... I was told he was with a customer. Still no communication from JT. I text again at 5:02pm giving him my Credit card information to secure the truck. No response from JT. I finally got a text from Angel (no idea who that is) at 5:31pm... I responded. At 5:50pm I was told the truck had sold 2hrs ago. According to the GM JD... the truck had sold the night before. Apparently no 1 told JT that the truck was sold....even after I spoke with him early that morning... I text him at noon that day and called and sent multiple text messages. JD proceeded to tell me, some how JT did not know it was sold. For an entire day...your sales rep did not know the truck was sold...how the xxxx is that possible. My experience with your staff and dealership is beyond unprofessional. I'm sure you can at the very least appreciate how a client would feel completely screwed over in this situation. At the end of the day, you could probably care less... . But negative reviews for things like this affect everyone. Especially when they are true.

We just purchased a car for my daughter from Jimmy Britt CDJ in Dublin. Rob Guzman went to bat for us and got the deal set up just like we wanted. Nathan Phillips went to bat and got us a really good financing arrangement in place. My daughter is driving the car she's always wanted, at a good price with a great financing plan. We are very happy!

Dealer website valued my trade at $30,124. When I got to the dealer (50 mile drive) they only offered me $27,000. My vehicle was in showroom condition with 31,000 miles. Had to negotiate vigorously to get the final $28,500 offer.

Our experience was awesome, Martin Roach went above and beyond too make sure we drove out in a new car. The finance department as well himself stayed afterhours. The previous day I worked with Bret Poulton, he was awsome. I will be Buying my next car from Britt Dodge, and recommend and already have too others. Thank you Bill Haines

Everyone was very friendly and helpful. Preston is awesome. He listened to what I wanted and needed in a vehicle. I’m in love with my new vehicle thanks to him.

Jimmy Britt has some outstanding employees! Jonathan Adkins, Justin Adkins, Blake Bush and the delivery driver (Tammy, I think). This team went out of their way to help me, all done via email and delivered 8 hours away to Central Ms on Memorial Day evening. I traded up a 12 Laredo Grand Cherokee to a High Altitude Grand demo for much less than I had found anywhere else! Communication was spot on Explanation of details was spot on Timely responses were superb I have nothing bad at all to say about any of them, except why you have to be so far away from me? Thank You ALL and God Bless! Continue being a Blessing to EVERYONE as you were to my family! I love my High Altitude!

The most horrible experience. Traveled from Illinois to purchase a car. Was told car had one little scratch in it. Here is a list of issues. Needed new tires, front drivers side lens was foggy meaning it needs to be replaced (600.00 for part) two stone chips in front window, cabin smelled bad..asked if the car was ever in an accident and was told no. Asked to have a CARFAX run and was told auto check was run and that is the same thing. I spent the 40.00 myself to run a car fax while at dealership . The car was in an accident. That was the end of that deal Also, the dealership was 2 hours from the Atlantic airport and they sent a car to get me. Was told they would be to me at 10 am and they did not arrive until 12:30

Awesome salesman had my need in a very quick time and was very determined to go out his way to help me and made sure I was please