Skip to main content

Acura Of Baton Rouge

(406 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

Reviews

(406 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Had a phenomenal experience dealing with Kerry B.

Had a phenomenal experience dealing with Kerry B. Strongly recommend getting your next car from her! Thanks again Kerry for being so accommodating during our purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Just bought my first Acura last week from this

Just bought my first Acura last week from this dealership. Brett Dubois was helpful and knowledgeable. He took the time to go through all the features of my new car with me and how they operated. Would recommend him and the dealership without a problem

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

My sales person was Sabrina Pentney.

My sales person was Sabrina Pentney. Sabrina (and everyone else that I came in contact with was very professional and knowledgeable about the vehicle. This dealership has streamlined the process making it a painless experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Reid, thank you for your kind words about Sabrina and our team! We’re thrilled that you had a smooth and professional experience with us. Making the process painless is always our goal, and we’re so glad we could deliver that for you. Thank you for choosing Acura of Baton Rouge as your dealership!

Jessica Enamorado was amazing and very professional.

Jessica Enamorado was amazing and very professional. I loved how she was patient and very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Kristie, thank you for taking the time to share your experience! We’re thrilled to hear that Jessica provided such a patient and professional experience during your visit. Customer satisfaction is always our priority, and we’re so glad you felt supported throughout the process. Enjoy your new Acura, and please don’t hesitate to reach out if you ever need anything in the future!

We recently bought a certified used 2024 Acura MDX Tech.

We recently bought a certified used 2024 Acura MDX Tech. Our sales representative was Luke Hargus. From start to finish, it was one of the easiest car buying experiences we had. Luke was knowledgeable and relaxed. He answered all of our questions and made sure we were well taken care of. Based on this experience, I would highly recommend Acura of Baton Rouge and Luke in particular.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you, Darren! We're so glad Bret and Jessica provided a seamless experience and helped you make an informed decision with their patience and expertise. It's wonderful to hear you enjoyed test-driving and comparing vehicles. Welcome to the Acura of Baton Rouge family, and enjoy your new car!

Not happy at all with the purchase of our brand new Acura

Not happy at all with the purchase of our brand new Acura RDX as we are having to replace the engine in it right at Christmas time!!! Bought it brand new in 2019 and it didn't make it to 2025! Can we say there goes Christmas for us this year!!!!! Looks like we will be looking at either Toyota or Nissan for our next new vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Tim, we’re truly sorry to hear about your experience. We understand how frustrating and disappointing this must be, especially around the holidays. While 130,000 miles is a significant amount of use, it’s always our goal for your vehicle to meet and exceed expectations. We’d appreciate the chance to look further into this situation and see how we can support you. Please feel free to reach out to our service management team directly — we want to help however we can.

Not happy at all!

Not happy at all!! Bought a Acura RDX Aspec model brand new. Its a 2019 model. Here I am in 2024 having a full engine replacement right at Christmas time. Had trouble with this vehicle since day one. Apparently its been losing coolant for a long time, which caused the engine to run hot and warp the head. There goes Christmas for us this year!!!!! 130,000 miles!! We had a Honda Accord and I just gave it to my niece and its still runs fine with over 400,000 miles. Guess they don't make them like they use too. Needless to say I will not be buying another Acura!!!!!!!!! Looks like we will be looking at Toyota or Nissan next.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I had a wonderful experience purchasing my TLX with

I had a wonderful experience purchasing my TLX with Sabrina Pentney at Acura! She was very patient and honest. She answered all of my millions of questions and allowed me to test drive as many vehicles as I needed to make a decision without feeling any pressure. I'm very happy with my purchase at Acura of Baton Rouge!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you, Sophie, for sharing your fantastic experience! We’re thrilled that Sabrina Pentney provided you with patient and honest service while helping you find the perfect TLX. Your satisfaction is our priority, and we’re so happy you’re enjoying your new Acura. Welcome to the Acura of Baton Rouge family!

Just purchased a pre-owned ACURA MDX with Michael

Just purchased a pre-owned ACURA MDX with Michael Peterson. I would highly recommend Michael and ACURA of Baton Rouge. Everything was delivered, as promised with no surprises. I believe that Michael had my best interests in mind throughout the process and I would purchase another vehicle with him. Thank you for the stress free experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you, David, for your kind words and recommendation! We’re so pleased to hear that Michael Peterson made your pre-owned MDX purchase stress-free and seamless. We’ll be sure to share your feedback with him. Enjoy your new Acura, and don’t hesitate to reach out if you need anything in the future!

Brett Dubois has now sold us two Acuras in the last few

Brett Dubois has now sold us two Acuras in the last few years! He is the best salesman ever!! Brett is so knowledgeable in all aspects of Acura sales! He is always prompt and courteous, and works hard to meet our needs! We really appreciate Brett Dubois, as he makes what could be a grueling experience a seamless one!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Ron, thank you for your loyalty and for sharing your fantastic experience with Brett Dubois! It means so much to us that Brett’s knowledge, professionalism, and dedication made the process seamless for you. Congratulations on your second Acura purchase with us—we look forward to assisting you again in the future!