Reviews
My experience was fantastic! Everything was done as I asked. I couldn't be more happy! Kenny made sure I was content with everything. I highly recommend Floyd Traylor Honda! Thx again Kenny and everyone!!! I will be sending everyone I know looking for a vehicle.
My experience was fantastic! Everything was done as I asked. I couldn't be more happy! Kenny made sure I was content with everything. I highly recommend Floyd Traylor Honda! Thx again Kenny and everyone!!! I will be sending everyone I know looking for a vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Darien was very professional and helpful in finding my next car. I test drove 5 different cars and he was very patient. No high pressure sales, just helpful.
Darien was very professional and helpful in finding my next car. I test drove 5 different cars and he was very patient. No high pressure sales, just helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
THIS DEALER SHIP USES DECEPTIVE PRACTICES . LIES TO THE CUSTOMER ABOUT WORK DONE TO SAID AUTOMOBILE , AND WHEN CONFRONTED THE SALES ASST MANAGER HAS THE NERVE TO TELL A PAID CUSTOMER TO BE QUIET AND LISTEN , I SAID EXCUSE ME , TREY THE ASST SALES MANAGER RESPONDS SHUT YOUR MOUTH AND LISTEN . LISTEN TO WHAT MORE LIES . AND I DO HAVE THE PAPER WORK TO PROVE THEIR LIES , '' WORK THEY SAID WAS DONE , IN FACT I HAVE INSPECTIONS REPORTS FROM OTHER LOCAL ASE CERTIFIED SHOPS THAT SAY FLOYD TRAYLOR NEVER DID THE WORK , # 1 ..ITS A BAD LOWER PASSENGER BALL JOINT EXECISSIVE PLAY ...# 2 THYE SAME SIDE OF CAR THE CVJ AXLE . LOUD CLICKING SOUND WHILE TURNING . AS WELL AS THE LOCAL BUICK DEALER TOLD ME THE CAR HAS A LOW 80 % POINT PRE INSPECTION SALE . WHICH SHOULD BE A 90 /95 % I WAS DISRESPECTED . LIED TO . AND RIPPED OFF OVER THE CAR PRICE 22, 000 AND CHANGE FOR A CAR THAT WAS MAXED OUT AT $ 13.500 .. $ 15.000 .. THESE PEOPLE HAVE NO SHAME . I SAY TO FLOYD TRAYLOR HONDA OF FORTSMITH I DO WISH ALL THING BY THE LAW YOU DESERVE I HOPE YOU GET WITH A BIG FAT LAWSUIT .
THIS DEALER SHIP USES DECEPTIVE PRACTICES . LIES TO THE CUSTOMER ABOUT WORK DONE TO SAID AUTOMOBILE , AND WHEN CONFRONTED THE SALES ASST MANAGER HAS THE NERVE TO TELL A PAID CUSTOMER TO BE QUIET AND LISTEN , I SAID EXCUSE ME , TREY THE ASST SALES MANAGER RESPONDS SHUT YOUR MOUTH AND LISTEN . LISTEN TO WHAT MORE LIES . AND I DO HAVE THE PAPER WORK TO PROVE THEIR LIES , '' WORK THEY SAID WAS DONE , IN FACT I HAVE INSPECTIONS REPORTS FROM OTHER LOCAL ASE CERTIFIED SHOPS THAT SAY FLOYD TRAYLOR NEVER DID THE WORK , # 1 ..ITS A BAD LOWER PASSENGER BALL JOINT EXECISSIVE PLAY ...# 2 THYE SAME SIDE OF CAR THE CVJ AXLE . LOUD CLICKING SOUND WHILE TURNING . AS WELL AS THE LOCAL BUICK DEALER TOLD ME THE CAR HAS A LOW 80 % POINT PRE INSPECTION SALE . WHICH SHOULD BE A 90 /95 % I WAS DISRESPECTED . LIED TO . AND RIPPED OFF OVER THE CAR PRICE 22, 000 AND CHANGE FOR A CAR THAT WAS MAXED OUT AT $ 13.500 .. $ 15.000 .. THESE PEOPLE HAVE NO SHAME . I SAY TO FLOYD TRAYLOR HONDA OF FORTSMITH I DO WISH ALL THING BY THE LAW YOU DESERVE I HOPE YOU GET WITH A BIG FAT LAWSUIT .
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Top tier staff that made the entire process fluid and stress free! They were able to get us into a reliable vehicle that met our demands!
Top tier staff that made the entire process fluid and stress free! They were able to get us into a reliable vehicle that met our demands!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
The entire environment at this dealership was easygoing and low pressure, yet professional and flexible. We really enjoyed working with our salesperson, Austin!
The entire environment at this dealership was easygoing and low pressure, yet professional and flexible. We really enjoyed working with our salesperson, Austin!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Great initial entrance meeting from service team. Verified that what the appointment was scheduled for, and provided amenities in the service area. Had great meet, great and conversation with Alisa James about vehicles, and get to know you type of meeting. Was great meeting. She’s an awesome salesperson!!!! Thank you to the entire staff.
Great initial entrance meeting from service team. Verified that what the appointment was scheduled for, and provided amenities in the service area. Had great meet, great and conversation with Alisa James about vehicles, and get to know you type of meeting. Was great meeting. She’s an awesome salesperson!!!! Thank you to the entire staff.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Lori Burch was amazing and we are very happy with our purchase of our Ridgeline
Lori Burch was amazing and we are very happy with our purchase of our Ridgeline
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
had an excellent experience purchasing my Honda CR-V thanks to Kevin. He was incredibly easy to work with, transparent throughout the entire process, and truly focused on helping me find the best vehicle for my needs and budget. I never felt pressured or rushed, which is rare when buying a car. Everything was straightforward and honest—no surprises, no games. He went above and beyond to make sure I was comfortable with my decision, and I couldn’t be happier with my purchase. Highly recommend working with him if you want a smooth, stress-free experience.
had an excellent experience purchasing my Honda CR-V thanks to Kevin. He was incredibly easy to work with, transparent throughout the entire process, and truly focused on helping me find the best vehicle for my needs and budget. I never felt pressured or rushed, which is rare when buying a car. Everything was straightforward and honest—no surprises, no games. He went above and beyond to make sure I was comfortable with my decision, and I couldn’t be happier with my purchase. Highly recommend working with him if you want a smooth, stress-free experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I don’t usually write reviews, but I had to for this experience. I came in feeling stressed and honestly a little discouraged because I was very upside down on my vehicles. From the moment I walked in, they treated me with kindness, respect, and understanding. They (Daniel and Robert) worked hard to get me into something reliable and safe without making me feel judged or pressured. I truly believe they went the extra mile for me, and I’m so thankful for that. You don’t always find people who genuinely care in situations like this, but this team absolutely does. I’m beyond appreciative and will definitely be back in the future.
I don’t usually write reviews, but I had to for this experience. I came in feeling stressed and honestly a little discouraged because I was very upside down on my vehicles. From the moment I walked in, they treated me with kindness, respect, and understanding. They (Daniel and Robert) worked hard to get me into something reliable and safe without making me feel judged or pressured. I truly believe they went the extra mile for me, and I’m so thankful for that. You don’t always find people who genuinely care in situations like this, but this team absolutely does. I’m beyond appreciative and will definitely be back in the future.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Had the best experience, Cody Thongkham worked with us. Highly recommend him for your next Honda purchase!
Had the best experience, Cody Thongkham worked with us. Highly recommend him for your next Honda purchase!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase