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Meet David Rico

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Sales Consultant
(16 reviews)

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Industry experience 6 years
Dealership experience 3 years

Reviews

Everyone was super friendly, easy going and not pushy at

Everyone was super friendly, easy going and not pushy at all. I went in knowing exactly what I was looking for and David didn’t try to upsell me or pressure me into buying a more expensive vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your experience! We’re thrilled to hear that David provided a friendly, no-pressure environment and helped you find exactly what you were looking for. Our goal is to ensure every customer feels comfortable and confident in their decision, and it’s great to know we achieved that with you. We appreciate your feedback and look forward to assisting you again in the future. If you need anything else, don’t hesitate to reach out!

We had an excellent experience with David.

We had an excellent experience with David. He made the deal seamless. He also made sure every question we had was answered. Great experience! Thank you David!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review! We’re so glad to hear that David made your experience seamless and took the time to answer all of your questions. We strive to provide exceptional service, and it’s great to know David delivered on that. We truly appreciate your feedback and are so happy you had a great experience. If you ever need anything in the future, don’t hesitate to reach out!

We came in with an issue on our vehicle but ended up

We came in with an issue on our vehicle but ended up leaving with a new one. This is our 5th vehicle purchased from OKC VW & we’re always treated great. Thank you David & Ruben.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your continued trust in OKC VW! We’re thrilled to hear that, even with an issue on your vehicle, we were able to help you find the perfect new one. It’s always a pleasure to have loyal customers like you, and we’re so glad to know that David and Ruben provided excellent service throughout the process. We truly appreciate your support and are excited to have you as part of the OKC VW family. If you ever need anything, we’re here to help!

Frustrating.

Frustrating. I don't think the dealership had the Title processed from the previous owner before placing it on the lot. So it took an extremely long time to get the title to me, because they were still in process of the previous title change. They were rude to me bc I didn't choose to finance through them and they kept walking away repeatedly and seeming to drag their feet. When I would call about an update to the title, they would say... Well it would have been an easier process if you would have financed through us. Instead of the truth. And I was never transferred to the department that handles titles. Ugh.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This is the 2nd vehicle I’ve purchased at OKCVW and on

This is the 2nd vehicle I’ve purchased at OKCVW and on both occasions, the service has exceeded expectations. The entire buying process was fast & seamless! Fantastic sales reps, service reps/techs, and finance managers!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Tried playing the run around game in the very beginning

Tried playing the run around game in the very beginning as to the whereabouts of the vehicle I was interested in, but all worked out well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience great customer service great selection

Great experience great customer service great selection great prices easy process overall amazing experience very appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We're thrilled you had a great experience at OKC VW. From our customer service and selection to our prices and easy process, we're glad everything exceeded your expectations. We appreciate your kind words and look forward to serving you again. Thank you for supporting your local dealership! Enjoy your new Volkswagen! Servicing You and Nothing Else! Your team at Norman Hyundai

We had the best experience ever buying a car at this

We had the best experience ever buying a car at this dealership. Everybody was excellent and made us feel like family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

The ease of the setting up a test drive as well as the

The ease of the setting up a test drive as well as the final paperwork signing went very smoothly. They worked with me to get the best interest rate and getting my payment where I needed it to be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team! Your Advisor and our OKC VW team appreciate your kind feedback! We're glad your test drive and the overall purchase were so easy! Thank you for being a valued member of our family! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen

Bought a new Tiguan for daughter going off to college.

Bought a new Tiguan for daughter going off to college. Great Experience from start to finish.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Our Volkswagen dealer in Oklahoma City appreciates your review! We are grateful you picked your only locally owned and operated Volkswagen Dealer in Oklahoma! We are pleased to hear about your recent experiences with our OKCVW Sales Team and hope that your daughter enjoys her beautiful new Tiguan, as well as her time at college! Servicing You, and Nothing else! Your Team at Oklahoma City Volkswagen