Bob Moore Chrysler Dodge Jeep RAM

4.1 out of 5 4.1

Reviews

4.1 out of 5 4.1
55 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    August 21, 2020

    Although they were busy, they were able to get me in and out quickly foe my oil change. Hope to get a quick wash included next time.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks, Dave! We appreciate your feedback on our Service Department. If there's anything else we can do, please don't hesitate to reach out.

  • 4.0 out of 5
    February 20, 2020

    Service was completed efficiently. Wait was not too long. Facility was clean and lounge was comfortable. Staff was friendly and helpful. Cost was reasonable.... .

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for letting us know how we did, Tom!

  • September 28, 2016

    I purchased my first car from Bob Moore CJD in OKC and it was a great experience. I went in about 30 minutes before the dealership closed and was expecting... a rude salesperson due to my late arrival; Savat came out with a huge smile and was more than willing to help me! I test drove the car I wanted and then went in for financing. Kevin Bennett was a great help when it came time for me to finance the vehicle. I was in and out of the dealership in 1 hour and 32 minutes (I KID YOU NOT) with the car of my dreams! I would highly recommend this dealership to anyone!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the kind words and 5-star rating, Melvin! And we're super proud of Savat and Kevin's 1 hour and 32 minutes record of getting you in and ...out the door! That must be a record somewhere!

  • 4.0 out of 5
    January 27, 2020

    The service was good and they got it in-and-out and I fashion time. There are some things on the checklist I don't understand when they check it.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for the positive feedback Vinnie!

  • 1.0 out of 5
    January 20, 2020

    I purchased a used vehicle from here and it did not have all the floor mats. I called to get a replacement floor mat and they said they would not do this.... The floor mats were all piled up in the back of the vehicle at the time of purchase and no mention was made a floor mat was missing. Our salesman and finance guy on the deal was awesome but the customer service after the sale is absolutely awful! We typically like to purchase from Bob Moore dealerships because of the customer service but I guess this is just another example of a car sales experience that fits the typical bill of crappy!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for taking the time to leave your review. We're reviewing your recent service experience to understand how we could have done better and would ...like the chance to address your concerns. If you would like to continue discussing this and work towards a resolution, please feel to reach out to me. Respectfully, Scott Rigney, General Manager 405-720-4112

  • 5.0 out of 5
    January 2, 2020

    Bob Moore's service department is excellent, quality work, informative every step of the process And for me the owner of only one car their shuttle service... to and from home is greatly appreciated.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for the kind words!

  • 5.0 out of 5
    December 23, 2019

    Everything was excellent. I had a appointment so there was no wait, there service was fine and I was kelt informed every step of the way. The cost was... exactly what they said it would be.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    You're happy with us! Great. We hope we've made a friend--and a permanent customer--in you. Thanks again, Gerald!

  • 5.0 out of 5
    December 23, 2019

    Took my son’s ‘05 Jeep Wrangler Unlimited in for oil change and tire rotation on a Saturday. They got us in an out quickly and did a great job.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for the kind review of our Service Department! And thank you for trusting us with your Wrangler. We look forward to our next opportunity to pro...vide you with great service.

  • 3.0 out of 5
    November 26, 2019

    Had my car detailed. Went to get the Oul changed. They washed the car seeing it was totally clean and left water spots all over. I had to have it Washed... again and towel dried.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 1.0 out of 5
    September 21, 2018

    Bad experience. I asked three employees in this dealer. All of them said the car I want to buy is aviliable. And they invited me to test drive. Then When... I arrived, they said they Can not find this car in their inventory. What an unprofessional dealer, they cheat consumers!There is no honesty.!!!

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Warren, we appreciate you taking the time to give us your feedback. We would like the opportunity to address your concerns. Please reach out to us dir...ectly at (877) 885-3579 when you have a chance. Thank you, and we look forward to hearing from you.

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