Lexus of Tulsa

I recently purchased a car from Lexus of Tulsa. Working with Van Cutsinger and Todd Morrison was a delightful experience. Van has followed up with me on multiple occasions to ensure that I’m pleased with my purchase and to hear how the car is driving. I highly recommend this dealership and sales team.

Both finance and sales rep. Demonstrate professional service. No pressure, bottom line up front. Excellent appearance in facility

Cole was incredible. He explained all the details of the vehicle and helped me decide which extras to add. He was very friendly and courteous. I bought the vehicle and I look forward to the future service and care from Lexus of Tulsa.

Great experience buying a certified used Lexas. No pressure, and allowed us time to consider options

I couldn’t be happier with my experience at Lexus of Tulsa. Cody was an exceptional salesman, patient, kind, and thorough in answering all my questions. I love my new car and felt genuinely cared for throughout the process.

Professional staff and environment, no high pressure sales tactics here. Easy purchase and delivery, excellent facilities.

As a lifelong Toyota and Lexus enthusiast, I know what the "Lexus Experience" is supposed to be. I spent months searching for a specific 2026 LC 500 with the Dynamic Handling Package—a vehicle hand-built by Takumi engineers. I thought buying from a reputable dealership like Lexus of Tulsa would guarantee professionalism. I was wrong. This was not a transaction; it was a masterclass in negligence and arrogance. If you are an out-of-state buyer considering shipping a vehicle from here, read this first. 1. The Financial Red Flags The lack of transparency started immediately. The finance department sent me wire instructions before even providing a Bill of Sale. When I requested an itemized Bill of Sale for my bank records, I was met with resistance and asked, "Why does the bank need it?" I was left waiting at my bank for a document they claimed was a "large file glitch," only to receive a simple one-page PDF after I wired the full MSRP. Once they had my money, communication regarding my specific requests virtually ceased. 2. Dangerous Shipping Practices I paid a $2,500 premium flat fee for what I was told would be professional, enclosed transport. Instead of using a reputable carrier, the dealership used a broker who subcontracted a carrier with a staggering 63.2% Driver Out-of-Service (OOS) rate—nearly 10 times the national average. They released my $111,000 vehicle with a BLANK Bill of Lading, failing to record the odometer mileage, stripping me of legal protection. I was denied the ability to arrange my own shipping because "this is what we do." 3. The "Rescue" Deception My car ended up stranded in Kansas on a "permanent police hold" due to the carrier’s safety violations. The driver turned off the GPS tracking, leaving me in the dark. When I pressed the dealership for answers, I was told a "rescue driver" was coming and assured that the car would remain on the same trailer. This was false. The car was transferred to a different trailer in an unsupervised public parking lot—a critical risk for a low-clearance supercar. I only found out because I had to play detective myself. 4. Arrogant Leadership: When I escalated this to the General Manager, Timothy Williams, hoping for empathy or a solution, I was met with an egotistical and dismissive attitude. Instead of offering assurance or taking accountability for vetting a dangerous carrier, he simply told me he could turn the truck around if I didn't like it and give me a full refund back on my car. Sensing the lack of confidence from him, I took the offer. He treated a milestone life achievement as a nuisance. 5. The Final Insult: Once the car was delivered back to them, the General Manager attempted to renegotiate by offering a small discount—but only if I handled the shipping myself (a complete reversal of their earlier policy). I declined. To top it off, after I had to take time off work to overnight the title back to them to get my refund, they refused to cover the $48 FedEx fee. After compromising a six-figure deal through their own negligence, this pettiness was the final straw. Conclusion: Lexus preaches "Omotenashi" (wholehearted hospitality), but this dealership practice transactional indifference. They took my money, risked my asset with a cheap carrier, lied about the logistics, and dismissed my concerns. If you are an enthusiast who cares about the details, stay far away from this dealership. They do not deserve your business.

I had an absolutely excellent experience purchasing my new Lexus at Lexus of Tulsa. From start to finish, the service was beyond exceptional—truly 100%+ all the way. Saxxon was an amazing salesperson: knowledgeable, professional, and never pushy. He followed up, checked in to make sure everything was just right, and made the entire process smooth and stress-free. I felt valued and well taken care of every step of the way. This is exactly how car buying should be. I highly recommend Lexus of Tulsa and ask for Saxxon if you’re looking for outstanding service.

I had an absolutely excellent experience purchasing my new Lexus at Lexus of Tulsa. From start to finish, the service was beyond exceptional—truly 100%+ all the way. Saxxon was an amazing salesperson: knowledgeable, professional, and never pushy. He followed up, checked in to make sure everything was just right, and made the entire process smooth and stress-free. I felt valued and well taken care of every step of the way. This is exactly how car buying should be. I highly recommend Lexus of Tulsa and ask for Saxxon if you’re looking for outstanding service.

Excellent very courteous and friendly and professional, went above on the service made me feel very comfortable went above on the notification of the status of the work on the car contacting me daily, and the loan application was quick and thorough everything was explained to satisfaction and after all that they even sent me home with a full tank of gas, now that's service, thanks Lexus of Tulsa.