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Blake Utter Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (47 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (47 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Blake Utter Ford from DealerRater.

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First Time Buyer

Blake Utter Fords staff is a friendly and helpful group of people. Sales person Robert Powell was instrumental in making my first buying experience an easy and smooth process. Thanks for listening to my concerning and needs and truly helping and supporting me to find the vehicle I was looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Long time customer

I have purchased several vehicles from there and Kit and staff are the reason I continue to return!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Executive

Asked for Mark Edwards when I called in because of the reviews I had read. Mark treated me like an old friend and worked a deal out over the telephone. When I went in to pick up my new truck, I was on a tight schedule and he had me in and out in about 30 minutes. Great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Nice facility, trustworthy staff

The staff at Blake Utter was truly helpful and supportive. You won't find a more friendly or trustworthy dealership to buy from!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Experience Here!

Had a great experience. Salesperson was very helpful and cared about what we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great, easy and smooth transaction!!!

Easy, fast, smooth. I recommend Mark Edwards to EVERYONE I know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great place to buy a car!

My second purchase from Blake Utter. The experience is far above any I've previously had with car buying. Mark Edwards is a truly genuine, engaging sakes person who works hard to meet the buyers needs. Listening to someone is key and he does it well. Mark goes beyond typical practice to build a relationship and provide exactly what the buyer needs to make decisions. Additionally, Chad in the finance department is unlike any luvecworked with before. These men, and the entire workforce culture at Blake Utter Ford, are a refreshing difference in the car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome Dealer

I very rarely rate any company at 100% but I have to say that this company would come very close. We have used the same sales person ( Mark Edwards) for our last 5 vehicles in 2 years, he has been very accommodating to our needs and requests even making sure that our sons vehicle at school in Alabama was taken care of handling the out of state issues with registration. He has always followed up on any issue with our purchases in a timely and professional manner. The only issues we have ever experienced has been when the service to our vehicle was outsourced to another vendor, which was then corrected by dealer. The service department shines from Mr. Steve, Ms. Sherry and Mr. King's ability to make any service an event and not a process. None of my vehicles are top of the line they are mid-range but you would never know any discrimination based on the service we have received at Blake Utter. I enjoy being treated the same for my f-150 as if it were a King Ranch. Kudos Team! Thanks for taking care of the Millers from Okla. F-150, F-150 4x4, Taurus LTD, Flex SEL, Sons- Sonic LTZ

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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ABSOLUTELY A WONDERFUL BUYING EXPERIENCE!

I am so happy to write this review this morning. Blake Utter Ford assisted me immensely on my first buying experience. Not only was their pricing exceptional but there great customer service and timely response to my needs and concerns caused me to travel two hours to Denison just to purchase my new beautiful sports car. Thanks BLAKE UTTER FORD for EVERYTHING!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Geat Service

Thanks for taking care of my car, you folks are the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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