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Cavalier Ford Greenbrier

(174 reviews)

Reviews

(174 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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New Maverick

I ordered my vehicle in August, I never received emails to track my vehicle and had to call in myself to receive updates. I was told it would arrive in middle of November, I sold my older vehicle prior to that time. I then called in to find out it wasn’t coming in until middle of December. The vehicle came in late from that time, I had to call in about that also. The vehicle was also incomplete, none of the dealer installed options were on it. I was going to take it for a test drive but was told to get out it is under a recall and has been in the shop for 3 days for a 3 hour job.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 2.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New Ford F-150

Had an awesome experience purchasing my new Ford F-150 at Cavalier Ford Greenbrier. Very nice people and willing to help me in any way possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Cavalier is the Best

I came to Cavalier Ford looking for a vehicle and found one with great miles and a great price. I had a excellent experience with Shawn Wilson who went over and above to help me found not only a good vehicle but a good vehicle in my price range.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bought my first car and had a great experience!!!!

Great service! Bought my first brand new car here and the staff was extremely helpful and kind! The process was fast and easy to follow. Great communication.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Finance Manager of the Month

I came here to buy a car and my experience was amazing I was really concerned about my interest rate being an issue due to my credit, but I worked with David in the finance department and he was amazing and helped me get the best interest rate in town.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New car

Mice and fast got the car I wanted and a nice price . The sale men qa nice and the car is a nice price

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New car great experiance awesome people to work wi

Had a great experience getting our new Escape hybrid. The people are great to work with. William Peterson was great and easy to work with. I highly recommend Cavalier Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome experience

Awsome experience at Cavalier Ford !! Our salesman Bill Peterson did a wonderful job guiding us through our buying experience. Will do business with Cavalier Ford in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Explorer XLT

Great experience buying my new suv today from Danny! Thanks for being so quick and efficient. Have purchased 4 vehicles from this dealership over the years. 👍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Cavalier

Cavalier Ford made buying a vehicle fun and easy. I had a great experience shopping there. Dave Cynar went above and beyond to make sure I was a satisfied customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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