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Goodson Acura of Dallas

(1,710 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 9:00am–5:00pm
Sunday Closed Closed
2022 state dealer award
View 11 awards
2022 state dealer award 2021 state dealer award 2018 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(1,710 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Goodson Acura of Dallas from DealerRater.

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I bought a Pre-Owned 2022 Acura MDX at Goodson Acura and

I bought a Pre-Owned 2022 Acura MDX at Goodson Acura and it was by far the best experience I’ve had at dealership! I have visited 4 dealerships prior to this and this is by far the best one! Tim, the salesman was very patient, respectful of my decision to use my own lander. Ceazer, the finance guy was polite and respectful of my decisions when I said no to extra coverages for my car. No one was pushing anything on me that I didn’t want. I felt relaxed and not stressed out during the whole process! Thank you Tim and Ceazer for all your help! I love my MDX!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

gabraham227, thank you for sharing 5-stars! We're pleased to hear Tim, Ceazer, and the rest of our team provided the best dealership experience you've ever had! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

AMAZING SERVICE with attention to details - having the

AMAZING SERVICE with attention to details - having the same service manager every time makes it personal!!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

aalowrie, thank you for sharing 5-stars and noting amazing service with Robert! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

Consumer response

AMAZING SERVICE with attention to details - having the same service manager every time makes it personal!!

Advisor and Porter that dropped off and picked up my car

Advisor and Porter that dropped off and picked up my car for service are always pleasant to work with, have great attitudes, and very easy to communicate with. Never have any doubts that my vehicle is in the wrong hands. On every occasion they have provided world class customer service. My friends that own Mercedes, BMW's and Range Rovers always wish they got the customer service and quick turn around that I do with my Advisor/Dealer/Service Department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

F. Scott V., thank you for sharing 5-stars and noting our advisor and porter worked together to make your experience a breeze! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

It was the end of a long disappointing day of looking at

It was the end of a long disappointing day of looking at cars. Brandon and Adam where patient even as we left to find food. Came back and was shown a car that met all of my needs that I never would have considered. The guys stayed after closing to make sure we had a clean car to drive home!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

bamsellers, thank you for sharing 5-stars! We're pleased to hear Brandon and Adam are patient! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

Service has always been great with my service advisor

Service has always been great with my service advisor Khang Nguyen . He goes above and beyond.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

dkuckelburg, thank you for sharing 5-stars! We're pleased to hear Khang always provides great service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

Goodson Acura is a small dealership that understands that

Goodson Acura is a small dealership that understands that the customer is important. I prefer it to Park Place Acura. I can easily say that the best experience I’ve ever had at a dealership has been at Goodson.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Christy, thank you for sharing 5-stars! We're pleased to hear our team provided the best experience you've ever had at a dealership! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

The service was impeccable!

The service was impeccable! I without a doubt will continue to allow Goodson Acura to service my vehicle needs. I will also refer my friends and family to Goodson Acura!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

reneederrick, thank you for sharing 5-stars! We're pleased to hear our team provides impeccable service! We appreciate your endorsement and look forward to serving you additionally in the future! Best wishes!

Erick, my service advisor has always been great.

Erick, my service advisor has always been great. Everyone seem to work well together as a team. Everything was explained to me where I could understand. My only complaint was that the coffee machine was out of service.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

marshall, thank you for sharing 5-stars! We're glad to hear Erick is always great! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

Thanks to Michelle service advisor taking care of my car

Thanks to Michelle service advisor taking care of my car she is very helpful and friendly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Loc Tran, thank you for sharing 5-stars and noting Michelle was helpful and friendly! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Excellent service and communication during the entire

Excellent service and communication during the entire process. The entire staff always puts the clients needs first.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

lance, thank you for sharing 5-stars! We're glad to hear our team is communicative and provided excellent service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!