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Toyota of Irving

(340 reviews)

Reviews

(340 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Irving from DealerRater.

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The staff is very professional and helpful.

The staff is very professional and helpful. They got my car repaired and ready to get back on the road in a timely manner

The staff is very professional and helpful.

The staff is very professional and helpful. They got my car repaired and ready to get back on the road in a timely manner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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My Service Advisor was great to me in which he advises me

My Service Advisor was great to me in which he advises me on all the service requests needed for maintenance of my vehicle...He didn't push services on me and was really genuine in his recommendations. I will be coming back to see Mike G and recommend more customers to see him. I wished I seen him lot sooner my 2012 Toyota Camry could have been saved.

My Service Advisor was great to me in which he advises me

My Service Advisor was great to me in which he advises me on all the service requests needed for maintenance of my vehicle...He didn't push services on me and was really genuine in his recommendations. I will be coming back to see Mike G and recommend more customers to see him. I wished I seen him lot sooner my 2012 Toyota Camry could have been saved.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Thanks for the quick appointment for a pre-buy

Thanks for the quick appointment for a pre-buy inspection. Joel was great to work with!

Thanks for the quick appointment for a pre-buy

Thanks for the quick appointment for a pre-buy inspection. Joel was great to work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Member since 2012!

Member since 2012!! Has been a wonderful experience throughout the years!!! Please continue the great service!

Member since 2012!

Member since 2012!! Has been a wonderful experience throughout the years!!! Please continue the great service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I love there customer service and how they made me feel

I love there customer service and how they made me feel welcome and helped me so much with finding me a great car thank you so much to Toyota of Irving

I love there customer service and how they made me feel

I love there customer service and how they made me feel welcome and helped me so much with finding me a great car thank you so much to Toyota of Irving

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Mike Oddo is one of the best service advisors ever.

Mike Oddo is one of the best service advisors ever. He always gives the best service!

Mike Oddo is one of the best service advisors ever.

Mike Oddo is one of the best service advisors ever. He always gives the best service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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It was a pleasure working with Manny, customer service

It was a pleasure working with Manny, customer service was great, and the waiting room was very nice!

It was a pleasure working with Manny, customer service

It was a pleasure working with Manny, customer service was great, and the waiting room was very nice!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I was nervous at the beginning, but Fabio and Terrance

I was nervous at the beginning, but Fabio and Terrance explained everything with detailed and made the process smooth.

I was nervous at the beginning, but Fabio and Terrance

I was nervous at the beginning, but Fabio and Terrance explained everything with detailed and made the process smooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Maintenance was done on time within the time period

Maintenance was done on time within the time period stated even though I could not schedule an appointment in advance.

Maintenance was done on time within the time period

Maintenance was done on time within the time period stated even though I could not schedule an appointment in advance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Professionalism at it best, every time I take car to be

Professionalism at it best, every time I take car to be serviced it is nothing but kindness and welcoming smiles. This time I went to the new car sales area and I met with Mr. Michael Torbellin and He was as kind as they get. He showed empathy and has a winning attitude. This is the kind of employee you want to keep for the endurance. If you want a car to match your personality, Toyota of Irving is your stop.

Professionalism at it best, every time I take car to be

Professionalism at it best, every time I take car to be serviced it is nothing but kindness and welcoming smiles. This time I went to the new car sales area and I met with Mr. Michael Torbellin and He was as kind as they get. He showed empathy and has a winning attitude. This is the kind of employee you want to keep for the endurance. If you want a car to match your personality, Toyota of Irving is your stop.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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