Car Web

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 8:00 AM - 6:00 PM

Car Web Hours

Sales

Monday

9:30 AM - 7:00 PM

Tuesday

9:30 AM - 7:30 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:30 AM - 7:00 PM

Friday

9:30 AM - 7:00 PM

Saturday

9:30 AM - 7:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2012

Car Web was established in 1997, selling an excess of 25,000 cars in our 16-year history. We are a family-owned corporat

...

ion with a vision to serve the community by providing high-quality vehicles our customers can trust. We take pride in our sales staff with more than 30 years of experience, as well as our reputable and respected buyers. At Car Web, our goal is to be amongst America's premier automotive retailers. We will achieve this goal by striving for the highest quality customer service and exceeding our clients' expectations, ensuring that they will rely on us for their future purchases and will refer us to their friends and family.

"Financing Available Bad Credit and First Time Buyers are Welcome to Call. The Best Reviews on the Web C"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
199 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    August 29, 2020

    We walked in with a number in mind that we could afford and the entire team went to work to make it happen. The sales team worked wo well with each other... and were friendly and easy going and not overtly pushy. AJ took care of the financing and did it in half the time of a typical car purchase, yet when he was finished we had a better understanding of everything than we ever had in the past. We are not new to this experience either. The office was clean and comfortable. I was really impressed. I wouldn't hesitate to make the 1 1/2 hr drive from Maryland the next time I need a great deal on a good used vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 25, 2020

    The finance manager Aj Alston was fantastic!!! I purchased a vehicle all the way from NY and it felt as if I was physically there in VA. Throughout the... whole process, Aj was very professional, hands on, and his expertise was outstanding. Highly recommend!!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • November 6, 2018

    Had a great experience with Car Web. Recently totaled my car, and needed a used car quick. Mallie and the finance manager were great in helping me get... a car. They heard out all my needs, and reacted accordingly.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    August 4, 2020

    The staff at CarWeb provided an ideal car-buying experience from start to finish. My salesman, Dan, was patient while I was making final decisions and... went above and beyond to make sure I got my car home at a price I was comfortable with. The outstanding customer service I received extended to the financing office with AJ. AJ was time efficient, provided clarity, and made me feel at ease. The entire staff was personable and warm and the atmosphere of the dealership was bright and clean. CarWeb met and exceeded all of my expectations and I’ll definitely be a repeat customer

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 11, 2020

    Highly recommend Car Web. I was always skeptical of independent used car dealers – Car Web changed my mind. Brought my daughter (first time car buyer)... to Car Web in Stafford and could not have been happier with our experience. No pressure sales staff, finance manager is outstanding and the prices of the cars we looked at were in range with KBB. They do a very nice job filling their smallish lot with a nice selection of vehicles – luxury, economy, and everything in between. I would not hesitate to purchase another vehicle from them.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 8, 2020

    My testimony is too lengthy to include here, I will just get to the bottom line. AJ (in finance) Karim (in sales) and Mr. Fashad (owner) restored my faith... in humanity. We (my daughter and I) made some mistakes as a consumer purchasing a 2013 Nissan Altima from CarWeb. The deal collapsed and the three men mentioned above made sure we didn't walk away empty handed. With patience and prayer my daughter is now driving a 2017 NISSAN ALTIMA!!! I am grateful for the entire staff at CarWeb. Today is my own anniversary of purchasing a 2017 Toyota Corolla that operates perfectly. CarWeb is the place to go. Prices are reasonable and the cars are reliable. If anything goes wrong during the process, the staff works feverishly to make it right and fair for everyone involved!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 29, 2020

    Diane was the best, she was very prompt responding to my initial inquiry. She assisted all the way to the end!! Ask for Diane! Great price and very... helpful staff.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 10, 2020

    This was the best car buying experience I've ever had. From start to finish this dealership is top notch. They are absolutely true to their word. I... contacted the dealership after seeing a vehicle on cars.com. Diana responded almost immediately ready to answer any questions I had. I was very interested in the vehicle, but I live 2 hours from the dealership, and I knew it would be a few days before I could make the trip up there to see it. Their policy is to take a deposit to hold the vehicle for you, and once they received my deposit they took the vehicle off of the market. Even when someone called and offered them more money, they said "no, thanks for the offer, but we've committed the vehicle to someone else". They kept their word to me, amazing! Once I got to the dealership, the vehicle was exactly as promised, Farshad treated me like family, and financing with Majid was a breeze. I also have to give a shout out to Dan, the Service Manager, who helped with the delivery of the vehicle, he was great! I truly do feel like part of the Car Web Inc family, and would recommend them to anyone looking for a vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 4.0 out of 5
    June 3, 2020

    Quick and easy car buying experience. Fred offered a fair price for my trade in. Majid got me in and out of finance within 15 min. I think I spent less... than 1 hour in the dealer total which is crazy with how long it usually takes these days even with bringing my own financing. Everyone in the office was friendly and easy to work with. I would go back if I ever needed another vehicle!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    June 2, 2020

    My husband and I drove many miles to visit the Car Web dealership in Stafford, Virginia. We selected a vehicle while visiting the dealership and later... solidified and agreed to purchase the vehicle with the salesman Fred. The following day (Monday) we secured the financing to purchase the vehicle and informed the dealer Fred, we would come by and solidify the deal. My husband made an appointment to pick up the bill of sale and make the purchase from Fred the salesman and that appointment was scheduled for Tuesday at 3pm. On Tuesday the day we agreed to pick up the car, at approximately 12:15pm we received a disturbing call from Fred from Car Web who informed us that the vehicle was sold. And to add insult to injury the manager was dishonest and and very argumentative and stated he sold the vehicle because we refused to hold it with a down payment. The manager of Car Web or Fred the salesman sold the vehicle without even a courtesy call to give our family the opportunity to hold the vehicle and they did so knowing that our family had already entered into an agreement to purchase the car. Very upsetting to our family as we are in need of a new family car and trusted the word of the Car Web staff. Also the manager of the dealership was dishonest and stated that we refused to leave a down payment on the vehicle when in fact we had secured our financing and were prepared and eager to pick up the vehicle. Imagine the disappointment our children experienced when we told them we were not getting the new car they loved. This is unacceptable and not the way you treat customers. We found the Car Web staff to have dishonest business practices and not to be trusted.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
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