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Huffines CDJR of Lewisville

(2,183 reviews)
Visit Huffines CDJR of Lewisville
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 9 awards
2018 state dealer award
2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 568-4178 (888) 568-4178
Used (877) 250-6421 (877) 250-6421
Service (888) 604-2189 (888) 604-2189

Reviews

(2,183 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Huffines CDJR of Lewisville from DealerRater.

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Paying almost 100 for oil change and I just realized the

Paying almost 100 for oil change and I just realized the service adviser and tech. Used the wrong oil for my hemi challenger. Why in the world use blend oil instead of full synthetic? I ask to speak with the service manager I got hung up instead. This is ridiculous I'm paying premium prices for cheap oil change. I will not buy or do any service with huffines again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

So i got the call saying they used the wrong label? So how certain are they using the right product bc my paperwork is showing they used blended oil pennzoil gold.. its not platinum. And it did mention. My menu says 0w-20 they used 5w-20 wven the oil cap on my hemi challenger says 0w-20. Now i cant trust the service manager or the service department. I will have my oil tested to see if you did use synthetic or not. The test will determine if i change my review or not.

Consumer response

I just looked at my previous oil changed and ive been getting ripped off all of them were blended oil change while i was paying full synthetic oil change.. unbelievable. Now i have to go to a different place to get my corrected oil change bc the lupe place they tested the oil and said its not full synthetic.

Consumer response

Now greg the manager, informs me they did put 0w-20 full synthetic not 5w-20 blended oil. But at this point its best i just dont come back ever!! If the tech still scans the wrong code then they are not telling me the truth. I will advise others to look at their paperwork read what oil grade is being used. My review stands. This is my final decision. Stop calling me. You have done enough damage.

Got back into my dream Jeep this weekend and all customer

Got back into my dream Jeep this weekend and all customer service was outstanding! Thank you!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Ashylyn, Thank you so much for your business and your amazing review. We hope that you love your new Jeep!

I recently had the pleasure of working with Kent at the

I recently had the pleasure of working with Kent at the Huffines Chrysler Jeep Dodge Ram of Lewisville, and I couldn't be more satisfied with my experience. Kent went above and beyond to help me purchase a truck I had been looking for, an F150 Limited. What stood out to me about Kent was his willingness to accommodate my schedule. I had to leave the dealership to attend my daughter's soccer game, and Kent was more than understanding. He worked around my schedule and made the car-buying process seamless. What impressed me most was Kent's honesty and transparency throughout the entire process. He didn't try any of the typical dealership tricks you often hear about. Instead, he was upfront and honest about everything, which made me feel confident about purchasing from him. Overall, I highly recommend Kent to anyone looking to purchase a car. His professionalism, honesty, and willingness to go the extra mile for his clients set him apart. Thank you, Kent, for helping me find my perfect truck and making the process enjoyable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great Experience

My experience was spectacular! Chris exceeded all the expectations I had in my mind. He communicated with me every step of the way and got the deal done promptly and quickly.. I’ll most definitely be doing business with them again. Thanks for everything!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We had a very positive and pleasant car buying experience

We had a very positive and pleasant car buying experience at Huffines in Lewisville. We credit our salesperson, Rosa Aquino, as the reason it was so enjoyable. We were initially set on a vehicle we saw on line, but Rosa made us aware of other options, which proved to be a better vehicle and better deal for us. We had dreaded any high pressure tactics and those did not exist at Huffines. Rosa made sure that every detail was attended to and kept us well informed during the whole experience from purchase to pickup of our vehicle. Rosa's manager, Terry, was also helpful in this process. We know everything was checked out and brought up to the high standards of this dealership. Thank you Huffines and Rosa.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I have a fleet of Ram trucks, several of which I have

I have a fleet of Ram trucks, several of which I have bought from Huffines. My most recent purchase was a 2022 Ram 2500 Tradesman that I bought with Brian Eriksen as the salesman helping me. The whole sales process was quick and efficient. Brian did a great job. Then I had a problem with the truck that required out of the ordinary service. After talking with Dan Franklin, he arranged the necessary repairs with the service department and got our truck repaired and returned within a few days.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

GM Greg Birdsall and his team did an excellent job

GM Greg Birdsall and his team did an excellent job putting me in a 2022 Ram Limited. I appreciate how easy they made the process. Surya, Doyle and Bill were extremely helpful, which made the experience very pleasant. Thanks again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that you had a great experience working with Bill, Surya, and Doyle. We hope you love your new Ram Limited! Sincerely, Greg Birdsall - General Manager

This dealership has always done us good ,and always been

This dealership has always done us good ,and always been helpful. The staff is great and helpful as well. We will continue to refer and use them .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Mrs.Lara, Thank you so much for your continued support and your great review! We look forward to serving you more in the future! Sincerely, Greg Birdsall - General Manager

Highly Recommend this Dealership!

My husband & I have purchased many vehicles & worked with many different dealerships over the years. This was by far the simplest, quickest, & most pleasant experience we’ve ever had. Their no haggle pricing was a surprise & cut out much of the usual stress associated with buying a car. Our salesman, Kent, was professional, helpful & knowledgeable. He went out of his way to provide us with exceptional customer service (even delivering the car to me personally).The finance gal was super efficient & made the whole thing end on a truly positive note. Best car buying experience ever! Highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are very happy to hear that you and your husband enjoyed working with us. Thank you for your great comments about Kent and your recommendation. We hope you both love your new car! Sincerely, Greg Birdsall - General Manager

Excellent salesperson Hamed Awadi.

Excellent salesperson Hamed Awadi. He worked very hard to make the deal go thru. Very friendly and knowledgeable person. He knows what he is doing to help you get what you want.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very grateful for your business and your fantastic review of Hamed. Thank you for choosing Huffines! Sincerely, Greg Birdsall - General Manager