David McDavid Lincoln Frisco

Worst car buying experience I have ever had. Signed all the paperwork and the was told I could not take the car until all funding was deposited. This would not have been an issue if this was explained to me before I signed all the paperwork to include the tilt of my current vehicle over to the dealer. The managers are apparently the finance team and did not explain how their processes work. All they kept saying was we prefer a cashier check. After the funds were deposited and I went to pick up the vehicle one of the salesmen gave me the keys and said the truck is over there, transfer your stuff and leave your trade-in keys on my desk. Did not even show me where or walk me out to the new vehicle. I had to track a guy down in the parking lot for a screwdriver to take my plates off. Absolutely the worst customer service and buying experience I ever had. Would not recommend this dealer to anyone!!!!

Worst car buying experience I have ever had. Signed all the paperwork and the was told I could not take the car until all funding was deposited. This would not have been an issue if this was explained to me before I signed all the paperwork to include the tilt of my current vehicle over to the dealer. The managers are apparently the finance team and did not explain how their processes work. All they kept saying was we prefer a cashier check. After the funds were deposited and I went to pick up the vehicle one of the salesmen gave me the keys and said the truck is over there, transfer your stuff and leave your trade-in keys on my desk. Did not even show me where or walk me out to the new vehicle. I had to track a guy down in the parking lot for a screwdriver to take my plates off. Absolutely the worst customer service and buying experience I ever had. Would not recommend this dealer to anyone!!!!

I arrived in a timely manner, was attended by a courteous staff member. The vehicle was then quickly taken for servicing. The time estimated for servicing was 2 hours. We waited in the waiting area for One hour 57 minutes and the vehicle was returned completely serviced in a timely manner.

They were off the chain !! Felt like a multi millionaire being served with the best of service . They were patient and understanding of each of my concerns Hope to buy again. They rocked it . Sincerely Dr. Michael Mauger Corpus Christi TX 78413

Eddie made the process easy and fast. Ask for Eddie when you?re in the building . Eddie gonna get you right. Also the customer service was extremely excellent

Still waiting to get a copy of our contract. We have tried contacting Winnie our sales person with no luck! I may have to go visit the dealership!

Absolutely wonderful experience working with Cesar. I will be back to let David McDavid perform all of my work and repairs. Thank you.

I both purchased a vehicle from this dealer and had my first service visit after about 3 weeks. Since I am not sure which of these events you are seeking feedback on, I will tell you that both events were exceptional. Susan who sold me the vehicle and Richard who was my service manager were professional, personable, and made both the buying and repair visits exceptional.,

True to their word! What a great experience! We spoke over the phone, drove from out of town and everything was ready when we got there! Exceptional customer service with no surprises!

My service manager , Richard Ancheta, is exceptional. He ta k es the time to explain the service cycle and approach to resolving my issue. And when the care is delivered he explains in detail the repair that was done