Reviews
Quick check in--Service Advisor listened and responded
Quick check in--Service Advisor listened and responded with interest and support for my concerns..Kept me informed of progress being made over two day period.
Quick check in--Service Advisor listened and responded
Quick check in--Service Advisor listened and responded with interest and support for my concerns..Kept me informed of progress being made over two day period.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
JOBY IS AN ASSET TO THIS DEALERSHIP, HE PROVIDED THE BEST
JOBY IS AN ASSET TO THIS DEALERSHIP, HE PROVIDED THE BEST CUSTOMER SERVICE I HIGHLY RECOMMEND HE WAS AVAILABLE VIA TEXT OF PHONE CALL, HE EVEN CAME IN EARLY FOR ME TO WORK
JOBY IS AN ASSET TO THIS DEALERSHIP, HE PROVIDED THE BEST
JOBY IS AN ASSET TO THIS DEALERSHIP, HE PROVIDED THE BEST CUSTOMER SERVICE I HIGHLY RECOMMEND HE WAS AVAILABLE VIA TEXT OF PHONE CALL, HE EVEN CAME IN EARLY FOR ME TO WORK
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Had a service bulletin issue after calling GM they were
Had a service bulletin issue after calling GM they were saying it was covered under emissions after going to the dealership that was supposed to reach out to me according to GM. I am done with the dealership and I am done with arguing with them. We bought our truck from them and we will never buy another truck from. I never write a review but I am definitely done with this dealership.
Had a service bulletin issue after calling GM they were
Had a service bulletin issue after calling GM they were saying it was covered under emissions after going to the dealership that was supposed to reach out to me according to GM. I am done with the dealership and I am done with arguing with them. We bought our truck from them and we will never buy another truck from. I never write a review but I am definitely done with this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Mr. Medley, Thank you for taking my call and allowing me to apologize for the frustration we have caused. Our poor communication failed to share that we must perform diagnostics prior to completing any service bulletins to ensure we are correcting the concern. We would welcome the opportunity to earn your trust again in the future. Sincerely, Craig Robbins - General Manager
I tried for 6 days to get someone to call me or contact
I tried for 6 days to get someone to call me or contact me to buy a car. Would have been a sight unseen purchase. They seem to think you have to have an appointment to purchase. After going through all the pre purchase approval, they sold the car the night before I could get there. Never again
I tried for 6 days to get someone to call me or contact
I tried for 6 days to get someone to call me or contact me to buy a car. Would have been a sight unseen purchase. They seem to think you have to have an appointment to purchase. After going through all the pre purchase approval, they sold the car the night before I could get there. Never again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Extremely happy with our purchase and saleperon Mike.
Extremely happy with our purchase and saleperon Mike. Mike was very professional, honest and knowledgeable. The finance was always kind and professional as well. We felt very comfortable doing business with dealership. Thanks Ismael.
Extremely happy with our purchase and saleperon Mike.
Extremely happy with our purchase and saleperon Mike. Mike was very professional, honest and knowledgeable. The finance was always kind and professional as well. We felt very comfortable doing business with dealership. Thanks Ismael.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The salesman was extremely friendly and knowledgeable
The salesman was extremely friendly and knowledgeable about the vehicle and the buying experience was very pleasant and simple.
The salesman was extremely friendly and knowledgeable
The salesman was extremely friendly and knowledgeable about the vehicle and the buying experience was very pleasant and simple.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Another EXCELLENT buying experience from Huffines
Another EXCELLENT buying experience from Huffines Chevrolet Plano. This is the 2nd pre-owned car we have bought specifically from Miguel Lopez-Gil. He made for a great customer experience. Miguel was professional, communicative, knowledgeable, and very efficient. The overall experience was pleasant, not rushed, and no pressure - YES! Thank You Huffines Chevrolet Plano and more importantly, Miguel! Highly Recommend!
Another EXCELLENT buying experience from Huffines
Another EXCELLENT buying experience from Huffines Chevrolet Plano. This is the 2nd pre-owned car we have bought specifically from Miguel Lopez-Gil. He made for a great customer experience. Miguel was professional, communicative, knowledgeable, and very efficient. The overall experience was pleasant, not rushed, and no pressure - YES! Thank You Huffines Chevrolet Plano and more importantly, Miguel! Highly Recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Warranty work
Service advisor was very good. Appointment required and turnaround on warranty work was fast.
Warranty work
Service advisor was very good. Appointment required and turnaround on warranty work was fast.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joe Rangel
I went in for a state inspection and came out with a service that far exceeded my expectations. Mr. Kieth Overturf, is very professional ,efficient and a self-starter. I was unaware that I needed an ALDL PORT INOP and a Heated Steering Wheel. I came out overly satisfied with a piece of mind that I need this kind of attentiveness in my 2022 Tahoe, even though I'm closer to a Jupiter Chevrolet, I would rather come here to Huffines in Plano, TX.
Joe Rangel
I went in for a state inspection and came out with a service that far exceeded my expectations. Mr. Kieth Overturf, is very professional ,efficient and a self-starter. I was unaware that I needed an ALDL PORT INOP and a Heated Steering Wheel. I came out overly satisfied with a piece of mind that I need this kind of attentiveness in my 2022 Tahoe, even though I'm closer to a Jupiter Chevrolet, I would rather come here to Huffines in Plano, TX.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
kwatumbe@gmail.com
The service was excellent. Chase is polite efficient and helpful Melva is informative and nice just to talk to
kwatumbe@gmail.com
The service was excellent. Chase is polite efficient and helpful Melva is informative and nice just to talk to
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase