Exceptional Customer Service
Our experience with Ray Huffines Chevrolet Plano was exceptional. We drove onto the lot, found the truck we wanted and it felt like in no time at all we were driving off with our new purchase. They made it feel so quick and easy. We will definitely use them again for future purchases and recommend to friends and family!
Ignored clear cash web offer on used car.
Gave a clear cash offer on a used vehical that they would not normally offer at the dealership. Over 7 years old car. But they ignored my offer. Just wanted me to come in and be ignored more. So they lost my respect. They now just want to send me cars of the same type with many 10s of thousands more than the offer I gave. Either they cannot read. Cannot listen. Or are just liked most new car sales. And just wanted to use this site for a lead and try to bait and switch you and just get you into their dealership to bully you into buying a car of theirs. But clearly they can't read a offfer. And they can't hear when you tell them that.
Mr. Richard A. Smith
I purchased my vehicle from Ray Huffines Chevrolet because of Service Manager Romney Morrow - he is accurate, and thorough. Thank you Mr. Morrow and Ray Huffines!
I usually get help from service consultant, Mr. Reggie Pimento and he is always very professional and kind. I've been a customer for years because I can always count on good work.
When we went there, everyone was wearing masks. Everyone was very polite and helpful. The work was done quickly and well. We were very satisfied.
Great service and professionalism it was great, th
Brought my 2019 Equinox in for a recall, oil change, and full detail. It was seamlessly done. Looks and runs great. I was very impressed. Drove away more than satisfied. Thanks John
Salesman more concerned about deposit
Salesman was more concerned about the remaining balance of deposit instead of quality service. I felt extremely uncomfortable! The used car I purchased wasn't properly detailed. The tire caps were missing. The financial advisor pulled my credit with multiple banks without my permission when I was already approved with Capital One causing my credit score to decrease. If it wasn't for me having to drive Texas the next day I most definitely would have shopped with a different dealer👎🏾
Ms. Thompson, I apologize for your poor experience. In investigating the details I have been unable to locate a Kandi Thompson in our database- Is there another name I should be looking for. Sincerely, Craig Robbins General Manager 972-867-4000
Great Customer Service
This dealership was clean .. safe .. and great customer service. In the service department Matthew is the BEST. Called to make an appointment, Matthew suggested coming that day .. got me out in a timely manner. Matthew is always honest and i trust his knowledge and opinion.
Quick battery replacement while I waited. Friendly and knowledgeable. Highly recommend service dept. Have also bought 3 cars from dealership. I have used Huffines for over 20 years.
Amazing experience with Sylis, Matt, and Brian. Excellent service and knowledgeable. Huffines has really changed the car buying experience. No gimmicks, no hard pressure sales, I would recommend Huffines to anyone looking for a car and a great experience!