Ray Huffines Chevrolet Plano

When I moved to Texas six years ago, I had to find service for my trusted old Saturn, and found it at Huffines in Plano. Once a car is purchased, what we are left with is the service department. As a woman, I experienced about 16 years of dismissive, disrespectful service department behavior from another auto maker...while they maintained a national fleet of company cars, no less! As a result, I became extremely sensitivity to dealership and service department behavior. My Saturn was well cared for by Huffines and I have been treated respectfully and fairly. I have never felt patronized or financially preyed upon. So, when it came time to let my Saturn go, the decision to buy from Huffines and continue my relationship with Reggie Pimento and his colleagues in the Service Department and business office was an easy one. I just purchased a 2016 Cruze from Jeff Childre. I will not hesitate to buy from him again when the time comes. Despite my positive service experience with Huffines, as I walked toward the show room’s door I could not avoid the fear of being a woman alone at a dealership. Chicken entering the fox house? Mr. Childre and his colleagues put me at ease immediately. Mr. Childress addressed my concerns and needs professionally, respectfully and personably. His knowledge of the car and his demonstrations were such that I almost do not feel the need to read the manual. But I will. I left feeling confident that I had made a sound purchase and with my dignity intact. Thanks, Jeff!

Purchasing two vehicles at the same time, I asked each dealership I was working with to give me their best lease price up front with no opportunity for back and forth. Huffines had the best price, with the exact inventory I was requesting and they were able to include some dealer added features at a good price as well. Negotiations were very straightforward and refreshing. They even went above and beyond expectations at delivery to make my daughter's first car a special event. Bravo to the salesman, Taylor Fellwock, for making all of this come together. There were a few items that need improvement but did not spoil the experience or keep me from doing business with them again. Even though I was told all the paperwork was ready for me to sign before I came in, we waited over an hour before we started to sign documents. Additionally, the vehicles "make ready" left a lot to be desired ... like streaks on the inside of the doors from installing the window tint ... and tire pressures being 5 PSI low on a brand new car. Again, overall great experience. They got the big stuff right and I would recommend them based on this transaction.

Dan Werner helped me with my new car lease. Dan was very kind and made me feel at ease. He was great to work with. I would highly recommend Dan and the entire Huffine team.

Outstanding customer service. Dealer provided excellent advice and guidance on the vehicle and leasing process. I will recommend this dealership to my colleagues and friends.

Excellent service! They answered all my questions and concerns. Helpful, patent and sincere employees on getting the right vehicle and cost for me and my budget.

I highly recommend Ray Huffines Chevrolet to anybody trying to buy a new vehicle. They treat you royalty. I drove 500 miles and got the best deal ever. I shopped around for 7 months and nobody can beat Ray Huffines Chevrolet. Thumbs up. Thanks.

Eric Stovall assisted me with purchase of an Infiniti FX35. I'm in OKC and he answered all my questions, answered all my emails and texts quickly. He never left an email unanswered. He also gave me an honest description of the FX . I picked up the FX a week later and he was waiting for me. He had the FX cleaned and filled up with gas so I could head back to OKC. Ask for Eric for excellent used car sales.

I am so impressed with your team at Huffines. I had been conversing with Andrew prior to my visit. He answered all of my questions and when I scheduled an appointment with him, he had cars that we were chatting about ready to view. I had a frustrating move to Texas from Ohio, and the ease and professionalism of the entire transaction was the turning point to everything starting to go right. Thank you. I will be recommending Andrew and Huffines to my friends and family.

My experience with the parts department was very close to my idea of an ideal shopping experience. Several people contributed to this. Steven Ashley assisted me on the phone, locating the part I needed and ordering it for me. The very next day he called me promptly in the morning to inform me that it was ready for pickup. He was friendly on the phone. At the parts counter two gentlemen greeted me and seemed genuinely pleased to have me in their shop. I regret I did not get their names, so you should give credit to everyone who made your counter feel friendly. At chechout Paula Hartman and Melva Walton gave fast and friendly service. When I mentioned that I wanted to submit a survey, Melva was excited to receive feedback and showed me how. Thanks to everyone who made the experience a pleasure.

Mark Ferguson is definitely one-of-a-kind he is sweet honest knows his stuff and let me tell you this guys very knowledgeable on every vehicle on the lot and he can tell you anything you need to know about how vehicle works inside and out ! He will make sure you know exactly how to operate your new Chevrolet in anyway shape or form ! If you're looking for a great sales associate through Ray Huffines in Plano Texas Mark is the guy you need to go to ! Thank you again Mark and Ray have fines for all your kindness and honesty and respect ! You'll definitely see us every year or two for brand-new cars :) Nick and Heather Diacossavas