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(800 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Oil change

Nice place to stop by. It takes one hour and a half to change the oil. The price is fair, but having your coupon in hand

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to leave us a review! We look forward to your business with us again!

Pleased

I am very pleased with the turn out of the repairs. They upheld the warrnty without issue, and very helpful and friendly staff with a welcoming atmosphere.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us a review! We look forward to your next visit!

Nice Experiences

The employees have always made me feel comfortable when I go in. The initial buying process had been fairly easy and comfortable, and I always feel like a respected customer there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Glad to hear it! We thank you for your business and look forward to your next visit!

Mr Phillip was just awesome beyond words

We will never forget Phillip,he was caring,attentive and compassionate to me and my mom as I am on a cane and was in recovery now

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are happy to hear that Philip was so great through your visit! Thank you for your business!

Doctor

Excellent service provided for my car. They are very curtious. The scheduleing was very easy. They do good support. They are eager to help as much as they can.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you! We are very happy to hear that we were able to provide you with an enjoyable experience!

2018nissan titian sv

After we searching cars in internet we decide to go to courtecy nissan at Richardson tx JIm the sale person help as until we bring our car home on that day thank you jim

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us a review! We look forward to your business with us again!

Exceptional service, EVERYTIME!

Kaelin and her teammates go above and beyond every time! I'm not kidding around. They are very pleasant and professional people. I love how they repeat to me exactly what is going to happen in the shop before they send my car away. They communicate with me by phone call or voicemail to keep me informed of the process! And when I arrive for pick up it is easy, breezy! I'd recommend Courtesy Nissan every time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

50,000 checkup

Alyssa my service manager is a gem. Service was exactly what was asked for and described. Final price was the cost estimate. Service time was less than 3 hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are happy to hear that Alyssa was a great help! Thank you for your business!

Exceptional service

When I moved to the Dallas area I needed to get work done on my Nissan Titan. Courtesy gave me a Rogue free of charge to drive while I was without a vehicle. I was so pleased with the service on my used Titan, I traded it in for a new Rogue year later. This is my second oil change on my new Rogue and the excellent service continues. I will be a Courtesy Nissan customer for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Needed help servicing

I bought my Nissan somewhere else and needed help getting an estimate for repairs. Kaelyn was amazing, knowledgeable, and honest. Entire experience perfect. I feel so certain that my car is in the best hands. My experience makes me want to purchase my next vehicle here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to leave us a review! We look forward to your business with us again!