Reviews
Oil change
I was promised a free car wash after the service but it didn’t happen. My car was really duty when I picked up. I checked about the shuttle service before i went to the the dealership because i needed to be home for a class. I got there to find out the shuttle service was not longer available
Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
Daughters first vehicle purchase
Reggie did a very nice job assisting my daughter with her first vehicle purchase. Very honest and attentive professional as well as the assistance of Tyler in finance made her first experience a great one.
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Service department
Andrew was excellent through the process. Kept me informed of things to address in the future and how much longer it would be till it was finished.
Thank you, Alex, for your kind words about Andrew! We are very happy to hear that we were able to provide you with an enjoyable experience!
Service
Have used courtesy Nissan for 30 years always had exceptional service have bought multiple cars from them never a problem would definitely recommend them to friends and familyFor everything Nissan related
We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!
Superior oil change
Eric nandled my service needs professionally and efficiently, always take my Murano here for service. They always tell me the condition of my vehicle and what will need to be done.
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review.
Shahab
I have taken my cars for service and have also bought few cars from this dealership. I have always found Roger the service advisor to be helpful, friendly and extremely courteous. Other service personnel are also good.
Thank you for your great recommendation. We are thrilled to hear that we were able to provide you with a wonderful service visit!
Gross.
The sales team tried to sell us a vehicle with fraudulent advertising. Lots of slimy sales tactics which we weren't surprised. We called other locations to confirm their packages and we were told by more than one location what the packages were and that the other location was not selling it properly. When I called the location back to tell them that we are purchasing through an HONEST dealership Matt the sales manager told me the car we were looking at was just sold out from under us EVEN THOUGH HE AGREED TO LET US SIT ON THE PRICE OF THE CAR FOR 2 DAYS! Also they have a racist employee who was harassing a customer for not speaking English. He "joked" that our sales person was deported when he never was. 2 racial incidents...plus several anti Trump comments. Ew. This place is just gross.
Thank you for bringing this to my attention. I apologize for the lack of communication and the negative experience you had during your recent visit. I would like an opportunity to address your concerns and to earn your business, please contact me below. I look forward to speaking with you. Bishop Brady General Manager bbishop@courtesynissan.com
Bought a Nissan Kicks from here
Salesman was good to work with and followed up to be sure I was happy with my purchase. Also did a great job explaining all of the details of ownership and what to expect after purchasing
We are very happy to hear that we were able to provide you with an enjoyable car buying experience. We thank you for your business and look forward to your next visit!
Good service wins a new customer
Due to overcharging and poor quality services from original dealership, I was looking for a new dealership. I am very pleased with Courtesy Nissan services, their follow through, attention to quality, and customer satisfaction. They will not only service our current Nissan autos, we will buy our new cars from Courtesy Nissan!
Thank you, Michael, for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
very bad experience
I will give this dealership a awful review they give very unreasonable prices for trade ins I would NOT recommend this dealership to anyone
Thank you for speaking with us about your experience with our sales department. We truly appreciate your business and hope everything was resolved to your satisfaction. If there is ever anything I can assist you with in the future, please feel free to contact me at jhicks@rockwallford.com. Jeff Hicks General Manager