I recently had my 2015 Nissan Pathfinder serviced at Courtesy Nissan, and Rodger Davis was friendly and courteous. The service was completed in a time...ly manner and done correctly.
Daniel, we're glad you had a great service appointment! Thank you for allowing us to service your vehicle.
Horrible experience from start to finish! My car has the airbags involved in the recall, I went to the courtesy nissan website to see what to do next ...and their chat bubble popped up with an associate asking if they could help. When I gave them the information they said I would be contacted by an associate, but 3 days later I had no response and called to find out that they just wanted me to bring the car in and they would take care of it there. When I get there they immediately treat me like an inconvenience and tell me I can not leave my car with them and push a rental car agreement with a no pets clause, which I say will not work since I have a dog who needs monthly vet visits. An hour later they offer no solution and say I will have to deal with nissan directly. Terrible customer service and I will never go there again for any reason.
Thank you for speaking with us about your service experience. We truly appreciate your business and hope everything will be resolved to your satisfact...ion. If there is ever anything I can assist you with in the future, please feel free to contact me at firstname.lastname@example.org. Christopher Watson Service Manager
I had to get my oil and filter changed for my car & I received great service from Saul Gutierrez. Thank you!
Thank you Michelle for the kind words! We thank you for your business and look forward to your next visit!