Reviews
Great First-Time Buyer Experience!
Great First-Time Buyer Experience! My daughter had a fantastic first-time car buying experience at Courtesy Nissan, all thanks to Sakar. Even in over 100-degree heat, he greeted us with a smile and went above and beyond—pulling cars up front for her to test drive so she didn’t have to walk in the heat. He was kind, patient, and never pushy. Although we didn’t buy that day, Sakar followed up and gave her time to decide. Two weeks later, she came back and bought her first car—and it was because of the excellent care and service Sakar provided. Highly recommend!
Great First-Time Buyer Experience!
Great First-Time Buyer Experience! My daughter had a fantastic first-time car buying experience at Courtesy Nissan, all thanks to Sakar. Even in over 100-degree heat, he greeted us with a smile and went above and beyond—pulling cars up front for her to test drive so she didn’t have to walk in the heat. He was kind, patient, and never pushy. Although we didn’t buy that day, Sakar followed up and gave her time to decide. Two weeks later, she came back and bought her first car—and it was because of the excellent care and service Sakar provided. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi! Thank you so much for your kind words and for sharing your daughter’s first car-buying experience with us! We're thrilled to hear that Sakar made the process so smooth and memorable! We truly appreciate your recommendation and are honored to have earned your trust. Congrats to your daughter on her first car, and we’re always here if you need anything in the future!
Don't buy a car from Courtesy Nissan in Richardson Tx or
Don't buy a car from Courtesy Nissan in Richardson Tx or Clay Cooley dealerships. One of the worst experiences of my life. They kept trying to switch the salesperson and lied about sales promotions. I am just going to say don't trust anything they say, read the paperwork carefully and don't buy the extended warranty.
Don't buy a car from Courtesy Nissan in Richardson Tx or
Don't buy a car from Courtesy Nissan in Richardson Tx or Clay Cooley dealerships. One of the worst experiences of my life. They kept trying to switch the salesperson and lied about sales promotions. I am just going to say don't trust anything they say, read the paperwork carefully and don't buy the extended warranty.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Sara, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 EX 3030 when you have a chance. Thank you, and we look forward to hearing from you.
Absolutely abhorrent staff, texted me and called me
Absolutely abhorrent staff, texted me and called me cheap, I need to lower my standards, not knowing my income or credit status, THEN called me 3 times in a row and hung up on me when I answered, I tried to call back they hung up, their manager did the same..
Absolutely abhorrent staff, texted me and called me
Absolutely abhorrent staff, texted me and called me cheap, I need to lower my standards, not knowing my income or credit status, THEN called me 3 times in a row and hung up on me when I answered, I tried to call back they hung up, their manager did the same..
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Kellyanne, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (972) 792-5657 ex 3030 when you have a chance. Thank you, and we look forward to hearing from you.
Jordan Richardson was an amazing salesman today!
Jordan Richardson was an amazing salesman today! He was so helpful and knowledgeable about the cars I was looking at purchasing. He was courteous and patient! Everyone from the manager to finance was incredible. It was the perfect experience and very pleased! If you need a new ride go see Jordan at Courtesy!
Jordan Richardson was an amazing salesman today!
Jordan Richardson was an amazing salesman today! He was so helpful and knowledgeable about the cars I was looking at purchasing. He was courteous and patient! Everyone from the manager to finance was incredible. It was the perfect experience and very pleased! If you need a new ride go see Jordan at Courtesy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Susan Greenwood, it's experiences like yours that really keep us motivated! Please don't hesitate to reach out if there's anything additional we can do for you.
Pedro Pina, Sales Assoc is the best.
Pedro Pina, Sales Assoc is the best. His style and willingness to help us was evident. His approach allowed my wife and I to be at ease and able to process the buying experience. He can do and be a huge asset for the dealership. He is ready!
Pedro Pina, Sales Assoc is the best.
Pedro Pina, Sales Assoc is the best. His style and willingness to help us was evident. His approach allowed my wife and I to be at ease and able to process the buying experience. He can do and be a huge asset for the dealership. He is ready!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bill, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
It was excellent especially the people that work with us
It was excellent especially the people that work with us Taylor, JoJo and Rodrigo they gave us a real good deal, will recommend them to others as
It was excellent especially the people that work with us
It was excellent especially the people that work with us Taylor, JoJo and Rodrigo they gave us a real good deal, will recommend them to others as
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Eloisa Flores, we are so pleased you enjoyed your visit to Courtesy Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help!
If you want to get reaped off, have more repairs than
If you want to get reaped off, have more repairs than necessary and pay more please go there! They will add- in as you long as you pay I went there for 15 years and noticed finally invoices from year to year that did not need to be done I finally caught them when I kept all repairs invoices and showed them - Now after. 10,000 dollars invoice I realized in asking other garages they they were just taking advantage of my ignorance
If you want to get reaped off, have more repairs than
If you want to get reaped off, have more repairs than necessary and pay more please go there! They will add- in as you long as you pay I went there for 15 years and noticed finally invoices from year to year that did not need to be done I finally caught them when I kept all repairs invoices and showed them - Now after. 10,000 dollars invoice I realized in asking other garages they they were just taking advantage of my ignorance
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Katy, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Here at Courtesy Nissan, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at customerservice@courtesynissan.com to discuss ways we can better serve you in the future.
I was sold a 5 year maintenance plan and since found out
I was sold a 5 year maintenance plan and since found out it is only 1 year and the person who sold it to me no longer works there and I cannot get anyone to call me back to resolve this issue. Very frustrating and dissapointing when you are lied to. I plan to make sure they are held accountable for this deceit.
I was sold a 5 year maintenance plan and since found out
I was sold a 5 year maintenance plan and since found out it is only 1 year and the person who sold it to me no longer works there and I cannot get anyone to call me back to resolve this issue. Very frustrating and dissapointing when you are lied to. I plan to make sure they are held accountable for this deceit.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi there, I would like to get some more details about your experience with us. Here at Courtesy Nissan, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at customerservice@courtesynissan.com to discuss ways we can better serve you in the future.
Your entire sales team was Awesome, glad I was in the
Your entire sales team was Awesome, glad I was in the presence of a team with the caring attitude it always make the issue easy to resolve…Thanks
Your entire sales team was Awesome, glad I was in the
Your entire sales team was Awesome, glad I was in the presence of a team with the caring attitude it always make the issue easy to resolve…Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good Morning family and family I just picked my vehicle
Good Morning family and family I just picked my vehicle up from Courtesy Nissan the work is always completed satisfactory.
Good Morning family and family I just picked my vehicle
Good Morning family and family I just picked my vehicle up from Courtesy Nissan the work is always completed satisfactory.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Roxanne Smith, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!