Very kind people who were quite helpful in our buyin process. Great with our children, and an over all pleasant experience. A great family owned business
Great customer service, very friendly. This Business is ran by a husband and wife and they are very friendly and the process was smooth. No issues. This... is the place to go when you are shopping for a car.
I was looking for a quick buy and shopped around from DC to MD to VA. I knew what I wanted and found all my local options on cars.com. With list in hand... I did a long day of car shopping. Super Bee Auto was the final one on my list. Mr. Othman called me to verify I was coming as I was running late with another dealership. I got there late in the evening and he was there to help. He showed me the car, let me look at it, showed me the carfax, and let me test drive it. I returned the next day to put a deposit down on the car. I was leaving town so I needed to secure a cashier's check quickly for the balance. Mr. Othman offered to pick me up at the metro (about a 1/2 hr away at least) and then drove me back to the dealership to finalize the sale. He was very gracious. Mr. Othman and his wife went far beyond the normal customer service experience to help me get on my way for a cross country trip. To add exceptional to excellent they even met me near their home so they could pass the title to me two days later once they verified the check passed through their bank. They allowed me to keep to my schedule to drive from DC to PA to VT back through PA to NY and over to OR. In all of this time the car performed excellently and even now as I am in OR I am still grateful that there were no problems with the car at all. Excellent customer service! Excellent car! Great disclosure. I am grateful to the Othmans for their help. They will go beyond what you expect and I appreciated that. Thank you Super Bee Auto!
I came to Supper Bee with a super problem. I was left carless after TWO car accidents. I spotted my dream car! (I had tried to find a car immediately... after the accident.) I called Super Bee and from the first contact, I felt at ease. The professionalism, caring attitude, and persistence put me in that dream car at my dream price. If you have need of a vehicle and want someone who will go above and beyond you; Sam and Rose are there for you!!!!
Horrible! I was completely lied to. The car had multiple problems. I flew in from out of state and found that many things I discussed on the phone were... lies. The car had dents, scratches, leaking drive axle causing ABS and transmission issues, and 2 cracked rims and third was replaced. The owner lied and said there was a recall on the power stearing pump and it was replaced and that's the reason for the oil leak. The car vibrated badly. I took it to a local mechanic and found multiple problems (listed above). The mechanic asked if it had been taken "off roading". DON'T TRUST THIS GUY.
Steve, you saw all the pictures of the car. The car is several years old and if it has small dents it is expected. You are not buying a brand new ca...r! You asked me about keys, floor mats and manual, I ordered the ones we did not have. The car was taken to a reputable mechanic "BMW of Sterling" just less than a month ago, since it was still under manufacturer warranty and they service the car and did not find any issues other than the power steering pump which was replaced by them and I showed the service document to you. If I wanted to hide anything I would not have permitted you to take the car to a mechanic for pre-sale inspection. You could have arranged to have asked for pre-sale inspection before visiting for test drive. As for rims, certain cars with aluminum rims are susceptible to rim bend which I offer to fix. I have many customers from out of town and no one has ever treated us so badly. I picked you up from the airport, paid for your taxi to go to DC to take his daughter sightseeing after you have yelled and screamed at me for no liking the car, which you don't mention at all. Please don't question my integrity as I have been open to you and I will not sell my reputation and my business because of one car. With your expectation, you need to by a new car instead of damaging a small business dealer's reputation and customer service.
Sam was great to deal with. It was a smooth and honest transaction. And the quality of car I bought was good. His follow-up on license plates and title... afterwards was also on point.
SuperBeeeAuto had an excellent selection of premium cars in excellent condition. Sam was personable and straight-forward, making the transaction quick... and enjoyable. Very family friendly as they provided some gifts to our children to help them enjoy the buying process as well. The Corvette was reasonably priced and in great shape! Thanks, Sam for a great car and great experience!
Sam represented the higher end car I inquired about very fairly. His knowledge of the car buying/selling business is exceptional. My paperwork was... crisp, clean and perfectly documented. Out of state registration, lien documentation, and title transfer were a breeze. Thank you, Sam. Doug
Sam was most helpful in all areas of the sale and shipping of the car. He even gave me a temporary plate which I had not asked for or even thought about.... Communication was great by e-mail and telephone.
Sam is the consummate professional. He is the rare “consultant” in a world of sharks and sleazebags. Outstanding BMW inventory, and Sam really knows... the nuances of the BMW line.