Sheehy Ford of Ashland

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
1024 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 4.0 out of 5
    May 26, 2020

    Everyone was exceptional especially Lisa. Lisa was dedicated to locating a vehicle for us and found one to suit our needs. Only problem was the long... wait for financing.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    May 25, 2020

    I was looking for a used pickup and found just the right one. Chris B sales and James D finance made the process friendly and very easy. It was a very... good experience there.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • May 19, 2018

    Maurice Shands, our Sales Representative, was an excellent salesman. Never was pushy and explained and answered all of our questions very well. I would... highly recommend dealing with Maurice for your new car purchase.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for choosing to do business with us and congratulations on your new car!

  • 1.0 out of 5
    April 25, 2020

    Car engine died at 57,000 miles got a new engine in 1.5 weeks,engine no good,5 .5 weeks later they call an tell me the timing is all set 100 percent ... now and the car is good to go???? 5.5 weeks to set the timing????? And I'm supposed to say great il be right down and pick it up. Not until someone from Ford tells me how they are going to compensate me for my almost 7 week ordeal with only 12 months or 12,000 mile warranty on such a great engine design I will say the manager at least tried to help a little I still want to know why it took 3 different techs and shop forman 5.5 weeks to set the timing on my car

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    April 18, 2020

    I've been a customer of Sheehy Ford of Ashland for many years and have purchased many vehicles from Lisa. Very friendly and knowledgeable staff. I wouldn't... buy from anyone else.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    April 5, 2020

    My wife and I drove over two hours to purchase the vehicle we wanted. We called ahead to confirm availability. The vehicle was parked out front when... we arrived. Mr. Maurice Shands was very informative, patient and helpful as we learned about the vehicle and confirmed it was what we wanted. My wife and I have purchased several new vehicles in our lifetime. Mr. Shands made this the best purchase experience ever!

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 11, 2020

    Very happy with the quality and value of my purchase. The environment of the dealership is friendly and welcoming. I will return again when I need another... vehicle

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Ann, thank you so much for sharing your positive feedback about your experience with our team. We are so glad that we could provide you with a wonderf...ul experience. We appreciate your business and hope to see you again soon!

  • 5.0 out of 5
    February 23, 2020

    This store treated me with fairness and felt with my high expectations with ease. I was very fortunate to have Shelly help me through the process. I plan... on returning to this dealership in the future for all my car buying needs!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Josh, thank you so much for sharing your positive feedback about your experience with Shelly. We are so glad that we could provide you with a wonderfu...l experience. We appreciate your business and hope to see you again soon!

  • 5.0 out of 5
    February 22, 2020

    Ryan was amazing! He knew exactly what I was looking for and answered all of my questions to the fullest extent. They have a great inventory and I just... highly recommend all around!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Whitneyt, thank you so much for sharing your positive feedback about your experience with Ryan. We are so glad that we could provide you with a wonder...ful experience.

  • 5.0 out of 5
    February 12, 2020

    Even though the car that I looked at was not for me, the dealership itself is fantastic! They handed me the key to the two cars I was interested in and... left me alone for AN HOUR. I got to look through every inch of both cars. I wish they would have worked out, I would have loved to give them my money instead of other places. I spoke to Calvin and John? I think. Both were very nice. Dealership is organized outside very well. If they get more inventory in my price range, I will be back. Low pressure, great service. This would be a great experience for a first time buyer...

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Ella E, thank you so much for sharing your positive feedback about your experience with Calvin and John. We are so glad that we could provide you with... a wonderful experience.

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