Reviews
Write a reviewPurchased a 2022 Box Van for our Senior Center's foodbank...
Purchased a 2022 Box Van for our Senior Center's foodbank program. Took us longer to drive to pick it up than the entire transaction. Complete professional and courteous service.
Cshort, we're happy you found our staff to be so supportive during your experience here at Sheehy Ford of Ashland. We hope to see you soon!
GREAT STAFF
Chris did A great Job finding me exactly what I wanted and getting it delivered to my front door. He was always straight forward and made the car buying process easy. Thanks again. Love my new truck
Hi Ben, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great expierence start to finish
Maurice Shands made the process of buying my new Explorer super quick and easy. At not point was he pushy and understood what I wanted, how I wanted to go about the buying process, and worked to make it all happen. I will be sending any friends/family looking for a Ford to Sheehy Ford and telling them to ask for Maurice.
Adam, thank you for your kind review; we are happy to pass along your comments to the team here at Sheehy Ford of Ashland! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Brantley Slater is best with no pressure and honestly...
Brantley Slater is best with no pressure and honestly listens and looks for what you want
Lauren, thank you for your kind review; we are happy to pass along your comments to the team here at Sheehy Ford of Ashland! Thank you so much again for your feedback! We hope you have a great day!
Efficient, Effective, Effortless
Calvin was pleasant, responsive, and helpful. When I could not get to the dealership to pick up our purchased car after it was detailed because I had a sick child, Calvin delivered the car to my driveway. The operation was efficient.
Kara, thank you for your kind review; we are happy to pass along your comments to the team here at Sheehy Ford of Ashland! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Sheehy Ford of Ashland Va.
Chris A the internet manager along with Tony in finance at Sheehy Ford of Ashland were such great people to work with. They helped me get in the F250 I was wanting. If you are in need of, or just wanting to upgrade your ride, take my word for it and check out Chris Anderson, internet sales manager at Sheehy Ford of Ashland. Thanks guys.
Craig, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sheehy Ford of Ashland. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Awesome Customer Service
Great customer service. They listened to our needs and provided exactly what we were looking for. Sherry Epps was awesome from getting us a great test drive while directing us around Sunday traffic to taking care of any and all concerns that we had. Excellent knowledge and thoroughly explained all of our options. We will definitely be back.
Hi Dan G, thank you so much for your positive comments about Sheehy Ford of Ashland! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
General Manager will call you back for a purchase. This...
General Manager will call you back for a purchase. This same person will not call you back to discuss service issues. When I first began my relationship with this company they had good customer service. I am a repeat customer, sent family members and friends to purchase vehicles (over 25). I purchased a 2021 new vehicle in March of this year. I was at the business on September 9th, but as of today still no return call. I spoke with Ford and they told me I can take my vehicle to be any of their certified dealers and they will honor the warranties. Looks like I will be giving the local dealership a try.
Ccg, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (804) 242-0391. We look forward to hearing from you.
We were only looking for a new vehicle. Sheehy Ford...
We were only looking for a new vehicle. Sheehy Ford Ashland ended up having one on their lot. We were only beginning our search. They showed us the new 2022 version. We ended up driving it off their lot the next day! We went in person and they were very friendly! Excellent! Thank you! Mike
Hi Mike, thank you for taking the time to leave a review for us at Sheehy Ford of Ashland. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great Experience
My husband and I went up there on a Friday night. Our game plan was just to see if I liked the Ford Explorer, and if I did we would plan out our next steps later on. Well we went there had great customer service, had to work out a few kinks from my trade in. Both the Finance Manager Ryan and Brantley who helped with the car worked together great and Saturday morning I was off in my new Explorer. I can not thank these 2 gentlemen enough for their help and having to deal me!
Hi Norah, thank you so much for your positive comments about Sheehy Ford of Ashland! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!