Park Place Acura

Great customer service by sales people Denis and James. They were very courteous and helpful throughout the process of the purchase of our new Acura MDX

Thank you Mr Denis , Mr Mark for your Excellent help and service at Park place Acura dealer in plano. In the future I?m going to refer all my friends, family to you.

Very professional, knowledgeable, helpful and friendly staff! Highly recommended place if you are buying a car!

Dennis the Sales manager. Provided an amazing experience for me. He went above and beyond to get me into an Acura ZDX.

We worked with James Etim and Denis and our experience was very good starting from test drive to taking the keys.

It was good experience working with Rose . She is very knowledgeable about the product and features.she made the buying process smooth and seamless. Highly recommend this location.

Rose was wonderful. She was very knowledgeable about the vehicles we test drove and answered all of our questions. She was patient as we tested many cars before our purchase. The being process was a breeze. We will definitely buy from Rose and Park Place Acura in the future!

He very professional and work with me and don?t take long to buy a car everybody is professional I will recommend everyone to come to this place ask for James

The customer service is phenomenal. I enjoyed the entire experience and process in getting a new vehicle. I recommend others to go to Park Place in Plano.

I had an issue with a squeaky sound coming from the front left wheel. Park Place service told us that a left strut is the issue. They replaced the strut, but the problem is still there. They charge us $819.93 for replacing the strut that should not be replaced and do not want to refund the money. The issue is still not fixed. Terrible service consistently . Terrible every time I go there. Update: I took my mdx back to the service, because they promised that they will fix what they didn’t know how to fix the first time. After a week , they called me and said that the strut they installed was faulty and they installed it again . I picked up my Mdx, and guess what. The squeaky sound is still there. They didn’t fix anything at all. I’m not sure if they don’t know how to do it or they just don’t care about their customers safety. They need to hire qualified people who know how to do their job or at least teach them not to lie their customers.