Reviews
I have been dealing with trophy Nissan for about 10 years now and I keep coming back, friendly no pressure seamless car deals. From the sales team to the finance to the management, this is a first class dealership.
I have been dealing with trophy Nissan for about 10 years now and I keep coming back, friendly no pressure seamless car deals. From the sales team to the finance to the management, this is a first class dealership.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent costumer service. Cesar the finance man was very nice and helpful. He helped me through my finance process.
Excellent costumer service. Cesar the finance man was very nice and helpful. He helped me through my finance process.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are absolutely thrilled to hear about your wonderful experience with our team. Your feedback about receiving excellent customer service means so much to us. We're delighted that our finance team member provided such helpful and caring assistance throughout your financing journey. It's fantastic to know that you felt well-supported during the entire process. Thank you for choosing Trophy Nissan and for taking the time to share your positive experience with us.
I recently purchased a 2019 Nissan Frontier from Trophy Nissan and had an excellent experience. Zayn was professional, patient, and made the process easy from start to finish. Cesar in finance was just as helpful, making everything clear and stress-free. Both of them truly took care of me and made sure I got the right deal. Extremely thankful for both! If you’re in the market for a new car Trophy is the place!
I recently purchased a 2019 Nissan Frontier from Trophy Nissan and had an excellent experience. Zayn was professional, patient, and made the process easy from start to finish. Cesar in finance was just as helpful, making everything clear and stress-free. Both of them truly took care of me and made sure I got the right deal. Extremely thankful for both! If you’re in the market for a new car Trophy is the place!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
My salesman Andrew Maritim was wonderful! He did a great job walking me through the process, showing me all the bells & whistles of my new car and helping me get everything in setup. He was very friendly and made me feel comfortable with every detail, I was very happy to work with him! Ivan Green from the finance department was awesome, he helped me understand everything and got me a wonderful deal that I am super happy with! He was warm and kind and I was happy to get to work with him. Jennifer Carroll is amazing, a super woman! She is the absolute best at her job, and she did an incredible job working on the details of my purchasing a new car. I cannot thank her enough and I'm so happy to have gone to her and Trophy Nissan. Everyone I encountered was very friendly and helpful, I had a fantastic experience!
My salesman Andrew Maritim was wonderful! He did a great job walking me through the process, showing me all the bells & whistles of my new car and helping me get everything in setup. He was very friendly and made me feel comfortable with every detail, I was very happy to work with him! Ivan Green from the finance department was awesome, he helped me understand everything and got me a wonderful deal that I am super happy with! He was warm and kind and I was happy to get to work with him. Jennifer Carroll is amazing, a super woman! She is the absolute best at her job, and she did an incredible job working on the details of my purchasing a new car. I cannot thank her enough and I'm so happy to have gone to her and Trophy Nissan. Everyone I encountered was very friendly and helpful, I had a fantastic experience!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The entire car-buying experience at Trophy Nissan was exceptional. Allan demonstrated exceptional professionalism and provided invaluable assistance, alleviating my concerns following two unsatisfactory experiences at rival Nissan dealerships in Grapevine and Richardson. The dealership was meticulously prepared, ensuring a seamless process from the moment I arrived. Upon inspection of the vehicle, I promptly signed the necessary paperwork and commenced driving my new car. This experience stands out as one of the most satisfactory car-buying encounters I have ever had, considering my extensive history of purchasing eight brand-new vehicles. Trophy Nissan’s unwavering commitment to integrity has left a lasting impression on me. I wholeheartedly recommend their dealership for future car-buying endeavors.
The entire car-buying experience at Trophy Nissan was exceptional. Allan demonstrated exceptional professionalism and provided invaluable assistance, alleviating my concerns following two unsatisfactory experiences at rival Nissan dealerships in Grapevine and Richardson. The dealership was meticulously prepared, ensuring a seamless process from the moment I arrived. Upon inspection of the vehicle, I promptly signed the necessary paperwork and commenced driving my new car. This experience stands out as one of the most satisfactory car-buying encounters I have ever had, considering my extensive history of purchasing eight brand-new vehicles. Trophy Nissan’s unwavering commitment to integrity has left a lasting impression on me. I wholeheartedly recommend their dealership for future car-buying endeavors.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I called them and confirmed that the car was there. Yessi was the girl I spoke with. I set an appointment to drive over to see the car at 3pm. I then get a text with a video of the car. Then I received another call saying that it was sold. About 15 minutes later I get a call that their credit wasn't approved and the car was available. Five minutes later I get three calls which I could not answer from another manager. He leaves me a voice mail that the car had a deposit on it and was not available. These people have no idea what they are doing. This happened several years ago at this same dealership. I won't make that mistake again.
I called them and confirmed that the car was there. Yessi was the girl I spoke with. I set an appointment to drive over to see the car at 3pm. I then get a text with a video of the car. Then I received another call saying that it was sold. About 15 minutes later I get a call that their credit wasn't approved and the car was available. Five minutes later I get three calls which I could not answer from another manager. He leaves me a voice mail that the car had a deposit on it and was not available. These people have no idea what they are doing. This happened several years ago at this same dealership. I won't make that mistake again.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
I am truly sorry to hear about your experience. I would love to gain more insight into what happened. I look forward to hearing from you soon. Please reach out to me at 682-777-4196 or jennifer.carroll@trophynissan.com. Thank you Jennifer Carroll, Managing Partner
Andrew Maritim was an excellent car salesman. He made the entire process smooth, easy, and stress-free from beginning to end. He was very professional, patient, and took the time to answer all of our questions without making us feel rushed. What really stood out was his dedication to customer service—he even drove the car to our residence to complete the final sale, which made the experience incredibly convenient. That level of effort and care meant a lot to us. Overall, Andrew made the whole car-buying experience welcoming and simple. If you’re looking for someone who truly goes above and beyond for their customers, I highly recommend working with Andrew.Thank you Trophy Nissan for helping us get into a 2026 Nissan Sentra
Andrew Maritim was an excellent car salesman. He made the entire process smooth, easy, and stress-free from beginning to end. He was very professional, patient, and took the time to answer all of our questions without making us feel rushed. What really stood out was his dedication to customer service—he even drove the car to our residence to complete the final sale, which made the experience incredibly convenient. That level of effort and care meant a lot to us. Overall, Andrew made the whole car-buying experience welcoming and simple. If you’re looking for someone who truly goes above and beyond for their customers, I highly recommend working with Andrew.Thank you Trophy Nissan for helping us get into a 2026 Nissan Sentra
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly service. Greeted by 3 or different people. Had test drive lots of goid info
Friendly service. Greeted by 3 or different people. Had test drive lots of goid info
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful dealership Have used them for my last few purchases - I have never been treated so well. Never buying anywhere else. Everyofr sales buy- Alan to finance guy - Mr Green - to Jennifer! She is very amazing and recognizes and rewards a good customer for life!
Wonderful dealership Have used them for my last few purchases - I have never been treated so well. Never buying anywhere else. Everyofr sales buy- Alan to finance guy - Mr Green - to Jennifer! She is very amazing and recognizes and rewards a good customer for life!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I super appreciate everything from the sales department to finance department. I was shopping for 1 week already and within 2 days Aedan and the team was able to get the terms we were comfortable with. To top it off the vehicle was delivered to me. Super thankful for everyone in Trophy Nissan!
I super appreciate everything from the sales department to finance department. I was shopping for 1 week already and within 2 days Aedan and the team was able to get the terms we were comfortable with. To top it off the vehicle was delivered to me. Super thankful for everyone in Trophy Nissan!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car