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Sewell Lexus of Dallas

(248 reviews)
Visit Sewell Lexus of Dallas
Sales hours: 8:00am to 8:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 8:00am–8:00pm 7:30am–7:00pm
Tuesday 8:00am–8:00pm 7:30am–7:00pm
Wednesday 8:00am–8:00pm 7:30am–7:00pm
Thursday 8:00am–8:00pm 7:30am–7:00pm
Friday 8:00am–8:00pm 7:30am–7:00pm
Saturday 8:00am–6:00pm 7:30am–5:00pm
Sunday Closed Closed
New (214) 960-5915 (214) 960-5915
Used (214) 483-1508 (214) 483-1508
Service (214) 483-1501 (214) 483-1501

Inventory

See all 1144 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2002.
Building relationships, not selling vehicles, is our first priority, and it has been for more than a century. "Customers for Life" - that is our aim. Generations of customers have bought their vehicles from our dealerships. The secret is in how we treat others, and each other. We proudly offer complimentary loan cars, complimentary car washes, and technology consultations.
Obsessed with service since 1911.

Service center

Phone number (214) 483-1501

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
7:30am–5:00pm
Sunday
Closed

Reviews

(248 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The Best Car Buying Experience – Ask for David!

The Best Car Buying Experience – Ask for David! From start to finish, our experience at Sewell Lexus was nothing short of exceptional—all thanks to David. We were purchasing an X4 for our daughter, and David went above and beyond every step of the way. His communication was clear, consistent, and reassuring throughout the entire process. My husband and I have purchased many vehicles in the past, but this was truly the best car buying experience we've ever had. What really stood out was the way David made us feel—not like customers, but like family. His office is filled with well-earned awards, and after working with him, it’s easy to see why. Every trophy and crystal represents the excellence he brings to his work. David didn’t treat us like a transaction—he created an experience that we’ll never forget. Even Jeff in finance was outstanding. He didn’t try to shop us around—he found the perfect financing option on the first try. The entire process took only 40 minutes from start to finish, and we left feeling completely taken care of. If you're looking to be truly blown away by your next car purchase, David is your guy. Thank you, David, from the bottom of our hearts. You’ve gained not just customers, but lifelong friends. 🙏🏽

The Best Car Buying Experience – Ask for David!

The Best Car Buying Experience – Ask for David! From start to finish, our experience at Sewell Lexus was nothing short of exceptional—all thanks to David. We were purchasing an X4 for our daughter, and David went above and beyond every step of the way. His communication was clear, consistent, and reassuring throughout the entire process. My husband and I have purchased many vehicles in the past, but this was truly the best car buying experience we've ever had. What really stood out was the way David made us feel—not like customers, but like family. His office is filled with well-earned awards, and after working with him, it’s easy to see why. Every trophy and crystal represents the excellence he brings to his work. David didn’t treat us like a transaction—he created an experience that we’ll never forget. Even Jeff in finance was outstanding. He didn’t try to shop us around—he found the perfect financing option on the first try. The entire process took only 40 minutes from start to finish, and we left feeling completely taken care of. If you're looking to be truly blown away by your next car purchase, David is your guy. Thank you, David, from the bottom of our hearts. You’ve gained not just customers, but lifelong friends. 🙏🏽

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Welcome to the Sewell family! We are delighted to hear that your car-buying experience with David Keilson was an exceptional one. Your kind words and compliments will be passed along to David. We are definitely grateful to have him on our team. We are also thrilled to hear that your experience with Jeff Key was seamless and that he was able to find a financing plan that best fit your needs. Congratulations on your new vehicle and thank you for choosing Sewell! We hope to serve you again in the future.

Consumer response

Thank you again for everything—we look forward to working with Sewell again in the future!

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My salesman David Hilton took care of most of it over the

My salesman David Hilton took care of most of it over the phone very polite friendly and professional!!

My salesman David Hilton took care of most of it over the

My salesman David Hilton took care of most of it over the phone very polite friendly and professional!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Max, we are happy to hear that David and Abe delivered a very courteous and seamless experience. We will definitely share your kind words with the team. Thank you for choosing Sewell; we look forward to serving you again.

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Today was our first experience at a Sewell dealership.

Today was our first experience at a Sewell dealership. We could not have been happier! We worked with David Keilson and we had a fantastic experience! Everything from the beginning to end was handled exceptionally well. My husband said that we will be making all future purchases from Sewell.

Today was our first experience at a Sewell dealership.

Today was our first experience at a Sewell dealership. We could not have been happier! We worked with David Keilson and we had a fantastic experience! Everything from the beginning to end was handled exceptionally well. My husband said that we will be making all future purchases from Sewell.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Janice, welcome to the Sewell family! We are thrilled to hear that you had a fantastic car-buying experience with David Keilson. We will certainly share your kind words with him. Congratulations on your new vehicle! We look forward to serving you and your husband again in the future.

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Had to contact them several times, no calls only texts.

Had to contact them several times, no calls only texts. Would not return calls. The vehicle was 5k higher than market average.

Had to contact them several times, no calls only texts.

Had to contact them several times, no calls only texts. Would not return calls. The vehicle was 5k higher than market average.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Sewell Dallas I typically do not write online reviews

Sewell Dallas I typically do not write online reviews however I feel strongly about telling you how Amazing my salesperson was as I purchased another RX350. Cynthia Lozano was simply the BEST in every way: knowledge, communication, no pressure. Cynthia made the entire experience super easy & even fun! I can easily recommend working with her at your next visit to Sewell Dallas!

Sewell Dallas I typically do not write online reviews

Sewell Dallas I typically do not write online reviews however I feel strongly about telling you how Amazing my salesperson was as I purchased another RX350. Cynthia Lozano was simply the BEST in every way: knowledge, communication, no pressure. Cynthia made the entire experience super easy & even fun! I can easily recommend working with her at your next visit to Sewell Dallas!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are full of joy knowing that Cynthia Lozano created a seamless and fun car-buying experience. Congratulations on your Lexus RX 350! We hope you are enjoying it. Thank you for choosing Sewell Lexus of Dallas; we look forward to serving you again.

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Dawn Betrus is the best.

Dawn Betrus is the best. Highly recommend you ask for her. There is a reason she’s the top salesperson

Dawn Betrus is the best.

Dawn Betrus is the best. Highly recommend you ask for her. There is a reason she’s the top salesperson

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate the compliments, and we will definitely share with Dawn Betrus! Thank you for choosing Sewell.

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So I pretty much been dealing with one Gentleman name

So I pretty much been dealing with one Gentleman name Craig and have been an easy person to speak with and very knowledgeable about things I ask of him.

So I pretty much been dealing with one Gentleman name

So I pretty much been dealing with one Gentleman name Craig and have been an easy person to speak with and very knowledgeable about things I ask of him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mr. Cedric, it is a great honor to hear that Craig Gunnis had delivered a seamless and communicative experience. Thank you for choosing Sewell,

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Initial contact and purchasing were good but when to go

Initial contact and purchasing were good but when to go pick up the car, salesman trying to pressure to buy additional warranty, and it took over an hour to receive the car.

Initial contact and purchasing were good but when to go

Initial contact and purchasing were good but when to go pick up the car, salesman trying to pressure to buy additional warranty, and it took over an hour to receive the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

T.K, thank you for providing us with your valuable feedback. It is feedback like yours that allows us to improve our operations. Congratulations on your new vehicle and thank you for choosing Sewell. We look forward to serving you again.

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I recently bought a new Hybrid from Sewell Lexus Dallas

I recently bought a new Hybrid from Sewell Lexus Dallas and it was by far the best auto purchase experience I have ever made (out of many). Sales consultants Alex Amaya and Chris Galvez were very professional, competent and friendly. The purchase was seamless, prompt and I intend to purchase future vehicles there.

I recently bought a new Hybrid from Sewell Lexus Dallas

I recently bought a new Hybrid from Sewell Lexus Dallas and it was by far the best auto purchase experience I have ever made (out of many). Sales consultants Alex Amaya and Chris Galvez were very professional, competent and friendly. The purchase was seamless, prompt and I intend to purchase future vehicles there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Chris, we are so glad that Alex Amaya and Chris Galvez provided a seamless car-buying experience. Congratulations on your new vehicle! Welcome to the Sewell family; we look forward to serving you again.

Consumer response

5 Star- The purchase transaction was seamless. I highly recommend Sewell Lexus Dallas to buy a new car.

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Thank you Craig Parker, great experience!

Thank you Craig Parker, great experience! Always taken care of at Sewell Lexus of Dallas.

Thank you Craig Parker, great experience!

Thank you Craig Parker, great experience! Always taken care of at Sewell Lexus of Dallas.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are pleased you had a great experience with Craig Parker. Thank you for servicing with Sewell.

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