Sewell Lexus of Dallas

4.6 out of 5 4.6
Rectangle 48
Sales 8:00 AM - 8:00 PM
Service 7:30 AM - 7:00 PM

Sewell Lexus of Dallas Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 8:00 PM

Saturday

8:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 7:00 PM

Saturday

7:30 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2002

Sewell Lexus is one of the original Lexus dealerships that opened in 1989. We are one of the largest new car dealerships

...

in the United States and the largest Lexus service, parts and body shop operation. We've been an 18-time recipient of the Elite of Lexus Award, the highest honor a Lexus dealer can receive. This year, we are proud to be the #1 Volume Lexus CPO Dealership and the #1 Volume Lexus Pre-Owned Dealership, both for the tenth year in a row. The Dallas dealership includes a Lexus Certified Collision Center, a full-service collision repair facility.

"Obsessed with service since 1911."

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
100 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    June 8, 2020

    Jeff Key was our salesman and he was very easy to work with. There was no pressure for the sale. It was seamless! I am determined to buy all of my vehicles... from Sewell Lexus from now on.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Mrs. Arkusinski. We are glad you had a good experience with Jeff Key and the team at Sewell Lexus of Dallas. We hope you enjoy your new veh...icle. Thank you for choosing Sewell; we look forward to serving you again.

  • 5.0 out of 5
    May 28, 2020

    Picked out the GX I wanted, they gave me good value for my trade in and I wrote a check for the difference. They delivered my certified GX and drove off... in my trade car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Mr. Jansing. We are glad you had a good experience with the team at Sewell Lexus of Dallas. We hope you enjoy your new Lexus GX. Thank you ...for choosing Sewell; we look forward to serving you again.

  • April 19, 2018

    Best car buying experience in Dallas by far!! I went here after experiencing terrible service from a dozen other dealers within the area over the last... week and then I hit the jackpot. I will never buy a car anywhere else. Im not easily impressed but this dealer came with their A Game.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the compliment, Xavier! We will pass the kudos along to the team at Sewell Lexus of Dallas. We look forward to serving you again.

  • 5.0 out of 5
    May 4, 2020

    I had a great experience at Sewell Bought a used car but had seen them put the big red bow on the new cars and said it was a lovely touch when I went... out to get mine they had done the same for me I was delighted They have called every week to make sure I’m happy with my purchase and to see if there is anything they can do Amazing service

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience, DonnaK. We will pass along the positive feedback to the team at Sewell Lexus of Dallas. Thank you for choosing ...Sewell; we look forward to serving you again.

  • 4.0 out of 5
    March 21, 2020

    After testing other cars finally found a deal which apparently is ok. A small part in the trunk was damaged and they fixed it no extra cost.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Nora, for sharing your experience. We thank you for being a Sewell customer, and we look forward to serving you again.

  • 5.0 out of 5
    January 31, 2020

    I was in the market for a Lexus LC500 and Sewell Lexus of Dallas had just the car. I went into the dealership not having worked with anyone, where I ultimately... met Jeff Price. Everything was flawless and I am loving my car. I'd definitely recommend this dealership!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Mr. Patel. We are glad you had a good experience with Jeff Price. We hope you enjoy your new Lexus LC500. Thank you for choosing Sewell; we... look forward to serving you again.

  • 1.0 out of 5
    November 25, 2019

    Today is 11/25/19. I leave town tomorrow for a Thanksgiving trip. I just spent thousands on a car repair two weeks ago. Yesterday, the car is showing the... same danger message for the repair supposedly made two weeks ago. The entire breaking system was the issue I was told. The fix was expensive. The car cannot drive with this error. It has to be towed. So here I am with a need to prepare to leave town, and have no transportation. And will be gone a week, and do not trust that the correct repair was made two weeks ago, and what the diagnosis will be today. Two services before this last one, I had to return the car. I do not know what else to say or do. I have been a Sewell customer for a very long time. Never seen it this bad.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to speak with me, Mrs. Medlock. I can appreciate how frustrating this issue is. We value our relationship, and I am plea...sed that we were able to come to a resolution for you to continue your travel plans this week. We will stay in touch as we continue to assess your vehicle. Sincerely, Mason Kessner Service Director Sewell Lexus of Dallas

  • 2.0 out of 5
    October 29, 2019

    Wasn't impressed by communication. Seems like they could use better ways to communicate if they're high asking price isn't automatically signed. Pretty... standard otherwise. Low ball offer on trade in and want top dollar on their car. Facilities are nice.

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    4.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your frustrations with us, Raymond. We value all feedback at Sewell, and your satisfaction is our highest priority. I would welc...ome the opportunity to discuss this experience with you and gain additional feedback. At your convenience, please call me at 214-353-2847 or email me at rtaylor@sewell.com. Thank you again, and I look forward to speaking with you. Sincerely, Ross Taylor Sewell Lexus of Dallas General Sales Manager

  • 5.0 out of 5
    September 11, 2019

    Excellent overall experience. Was asked pertinent questions and Craig showed me cars that fit what I was looking for - didn't upsell me and no pressure.... Got a wonderful car at a fair price. Highly recommend Sewell.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Debbi. We are glad you had a good experience with Craig Gunnis and the team at Sewell Lexus of Dallas. We hope you enjoy your new vehicle. ...Thank you for choosing Sewell; we look forward to serving you again.

  • 5.0 out of 5
    August 23, 2019

    I was fortunate to deal with Russell Young, based upon recommendation from a friend. Mr. Young was incredible--genuinely nice person, gave the best offer... and beat a local Austin Lexus dealer by a significant margin, but that's not what sold me on working with Sewell Lexus--it was definitely my lengthy communications with Mr. Young--he never said anything disparaging of the other dealer nor of their attempts to secure a deal. He was forthright, gave the bottom line, drive away price, and had the new RC DELIVERED to me at my place of work. He followed up. Never pressured me in any fashion. I will definitely return, will get the best deal from Mr. Young, and surely, he will have to come down to Austin, eat bbq, and deliver another vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience, Todd. We will pass along the positive feedback to Russell Young and the team at Sewell Lexus of Dallas. We hope... you enjoy your new Lexus. Thank you for choosing Sewell; we look forward to serving you again.

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