Reviews
Military Couple with No Help from Dealership.
My husband and I are military here for some training and had a leak in my transmission. We needed it to be done by the time we had to leave out of state but instead the service member Eddie kept giving my husband and I false hope. We were car less for 5 days until we just couldnt wait any longer and picked it up. Each time we went in there asked to speak with the Service Manager but the Associate stated we couldn't speak with him. No one was helpful and because we were on military orders would've thought this dealership would be military friendly. San Angelo Dodge is NOT Military friendly!!! Will never go here again or recommend this dealership! Would give 0 stars if I could!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Awesome
Oscar Rodriguez was an amazing sales man. He delivered what we asked for and was patient with us. We’ve done business with Dodge and Oscar before and will continue to do so in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your loyalty to our dealership and for taking the time to write this review. Oscar’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. We look forward to working with you again soon! Best, Buddy Jones - General Manager
Cody got me a good deal on a great truck
I came in earlier in the week and talked to Cody about what I wanted, and told him about my complicated financial situation, and he showed me a truck and told me to come back today. I came back in with my family and we went over a lot of things and eventually he got me a price. I can’t say it was the exact price I wanted, it was higher than what I was looking for, but he worked with me and showed me all the options and never gave up, even though the whole ordeal lasted a while. Eventually I got to a price I could manage and he cut me a deal on the truck, so I was able to drive home in it. Even though it wasn’t the price I wanted, he helped me out and he definitely earned 5 stars and my business in the future if I need a new vehicle. I recommend him if you ever need a vehicle, he works with your budget and doesn’t push you into something you can’t afford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service
Dallas was OUTSTANDING! This guy is really good at his job, an asset to your company! Thanks so much for the superior service and prompt attention. 👍
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the nice review, Larry! We really appreciate this feedback and I'll be certain to share your compliments with Dallas and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Regards, Buddy Jones - General Manager
Cody is the man
We called Cody about a gladiator, just to see one and ended up buying one. No pressure from this guy. Will definitely be using all american and Cody again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
If you're looking for a vehicle this is the place to go
I went into the dealership looking to trade in my car and not completely knowing what to look for, only having a slight idea. But Mr. Chavez made sure and found the perfect car for me. He made sure I was fully satisfied with my purchase before I ever left the dealership. He is a great salesman and I would definitely recommend 10/10
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hello Shelby, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Mr. Chavez was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Kind regards, Buddy Jones - General Manager
Timely manner
The service was quick and Dallas has great customer service. I like the fact that they delivered my car to my job and contacted me right before delivery.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Buddy Jones - General Manager
Love my mommy car
Thank you to Oscar Rodriguez and his team Eric and Daniel for getting me into a 2019 Dodge Journey they did everything possible to get me the best deal which I did I appreciate all there time and effort very attentive and patient with any questions or concerns I had if your looking for a vehicle I recommend all American and talking to Oscar and his team he will get you into the vehicle your looking for 😊
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Buddy Jones - General Manager
Buying from Oscar Rodriguez
I am a returning customer and Oscar never ceases to amaze me with his great customer service! He is very patient and kind! The dealership is a wonderful and positive environment! Oscar and all the sales man there were very polite.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Buddy Jones - General Manager
Very friendly very polite easy going listen to what I wanted
Very comfortable atmosphere felt right at home Cody was awesome he was easy to talk to he knew right what we needed and I asked him for a specific payment and he tried his best and he got it for me he's awesome
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best, Buddy Jones - General Manager