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All American Chrysler Jeep Dodge Fiat of San Angelo

(2,587 reviews)
Visit All American Chrysler Jeep Dodge Fiat of San Angelo
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–6:00pm
Sunday Closed Closed
2022 state dealer award
View 4 awards
2022 state dealer award 2021 state dealer award
2022 consumer dealer award 2021 consumer dealer award
New (325) 735-4399 (325) 735-4399
Used (325) 735-4406 (325) 735-4406
Service (325) 735-4413 (325) 735-4413

Reviews

(2,587 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of All American Chrysler Jeep Dodge Fiat of San Angelo from DealerRater.

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Excellent!

Excellent crew! Very accommodating. I had left feed in the bed of my truck and they kindly took great care that it stayed out of the weather. I take my hat off to this crew! Not only did they finish my pickup quickly, but they helped when I couldn't go pick it up right away due to hospital issues. Hands down, the best crew ever!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave this excellent review! Our team works incredibly hard to demonstrate our commitment to customer care. I will gladly share your kind words with Cody, Josh, and the team. Let us know if we can help with anything else in the future. Have a great day! Best, Buddy Jones - General Manager

Great service

Everything was great. Have purchased several vehicles here and have gotten all services done here as well. Always great customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the excellent review, Jose! We work hard to ensure every guest has a wonderful experience. Thanks again for the kind words and we look forward to helping you in the future. Sincerely, Buddy Jones - General Manager

Not happy

Went in to get recalls repaired and check engine light on. My 2015 Ram 2500 diesel needed a third catalytic converter. Dealer replaced it. This morning after driving 15 miles my check engine light came back on. Had engine light code checked. Said the problem was a catalytic converter still. Not happy!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Fairly quick service, friendly people

This visit was very quick. Haley, my service advisor, was awesome! It is just difficult to reach the service department on the phone most of the time. I have to call back at least twice to reach someone. However, when I finally get them, they are very friendly and work to accommodate my schedule and needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate the great feedback. Haley is an invaluable member of our team and I will gladly share your compliments with her. Don't hesitate to reach out with any questions or auto needs in the future. Best, Buddy Jones - General Manager

What A Rip-Off! Scam Artists Work at ALL AMERICAN CHRYSLER!

I went in to purchase a Used Car January 2017. Brought in a cash deposit and knew because I didn't have good credit I'd have to pay high interest. Found a 2008 Chrysler Sebring with low miles so I thought I was getting a reliable car. Signed the paperwork and they told me they would detail the car and it would be mine. Waited 10 days for the car to be cleaned and only got it because I called and yelled at the salesman that wouldn't return my calls the previous 10 days. Fast forward to now. Have replaced 2 tires that were incredibly worn, ($300+ plus hotel fees because was traveling), battery fails to start the car when it's either too Cold or too Hot, and it honks randomly while driving and even when it is parked. I've paid $5, 814 in car payments (that doesn't include the $6 fee to pay it monthly) $1, 285 has gone to the actual purchase of the car because my interest was set at 25.14% interest. Car has dropped in value from $6500-$3500 in 1 year 7months. Basically, I'm upside down in a car that will not last the next 4 years and 2 months ($9, 680 to go) it would take to pay off the car. Thanks so much BLING....glad hardworking people get to pay for your stupid gold grill. Vampires!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Oil change

The employees I dealt with were professional, courteous, and friendly. As always, the service people promptly took care of my oil change. I've never filled out a review where I had to use at least a minimum number of words. Isn't this a bit much? They dun good work. That's all I got to say.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write this fantastic feedback! Our entire team works incredibly hard to demonstrate our commitment to customer care. We look forward to helping you again in the future. Best, Buddy Jones - General Manager

Got what we wanted

It was a good experience buying a car from here. We initially went to do A trade and get something around the same year model but they showed us new cars that would be A better choice for our family. My husband left that day with a 2018 charger and we don’t regret our decision it’s and awesome car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic review and congratulations on your 2018 Charger! It's great to hear that our team provided a great buying experience. Let us know if you have any questions or auto needs in the future as we are always here to help. Best, Buddy Jones - General Manager

2014 Trailhawk Recall

As usual, our San Angelo All American Chrysler Jeep et al Service Department was flawless. From being ready at appointment time to courtesy from everyone involved, my high expectations continue to be exceeded. My Trailhawk and I are with them for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the fantastic review and for your continued loyalty! Our entire team works hard to demonstrate our commitment to customer care! I will gladly share your compliments with our entire team. We look forward to ensuring you love your Trailhawk for many more years to come! Best, Buddy Jones - General Manager

Recall

Fast a prompt service from the service team excellent experience and awesome customer service from josh and Eddie! Will definitely be coming back for all my automotive repair in the future!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the wonderful feedback! Our team works hard to deliver top quality service to every guest. I will happily share your kind words with Josh, Eddie, and the team. We look forward to helping you again in the future. Best, Buddy Jones - General Manager

The service was done quickly, and the staff was very pleasan

I would recommend the service to others. They did call me when the work was done, which I appreciate. Thanks to all of you. Congratulations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the excellent review! We work hard to provide friendly and efficient service. Let us know if you have any automotive needs in the future as we are always here to help. Best, Buddy Jones - General Manager