Reviews
Great and fast experience loved working with them Oren...
Great and fast experience loved working with them Oren the manager was very professional thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!
Great atmosphere and best deals around my sales guy...
Great atmosphere and best deals around my sales guy Armand was awesome highly recommend to anyone to come here and purchase vehicles
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!
In a world where customer service is grossly lacking and...
In a world where customer service is grossly lacking and car dealership experiences are not always pleasant, Aventura Chrysler Jeep Dodge Ram went above and beyond to get me into my new Pacifica. With newborn puppies on the ground, leaving my house for a half-day odyssey to take my trade-in vehicle, sign papers then take delivery of my new vehicle was not going to happen. Christopher and Ernest literally took my new vehicle off the delivery truck, got everything ready, including all my paperwork, had it delivered to our house then left in my trade-in. That is unheard of. The whole thing took 20 minutes and the only person I had to speak to was the nice gentleman who actually drove the car out to our house. He was so sweet and polite; his name was Alex. Thank you, Christopher, Ernest and Alex for an impeccable customer service experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!
My only complaint is that the loaner vehicle provided to...
My only complaint is that the loaner vehicle provided to me and billed to Jeep Wave (no charge to me) had a $5 charge to me for an administrative fee for the surpass transponder on the vehicle even though I did not use any toll roads and had my own transponder. I think this charge is petty and I've never had a similar experience with such a charge at any other dealer with a complimentary loaner nor was such a fee charged when the loaners used to be provided by Enterprise. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your 5-star response! We will be here for any needs you should have in the future. Have a wonderful day!
Great deal. Easy and very good costumer service. Very...
Great deal. Easy and very good costumer service. Very recomendable. Low stock but is normal at this time
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!
The staff was great, informative and also very helpful...
The staff was great, informative and also very helpful and accommodating. I love my Jeep!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!
The Aventura dodge Chrysler have a good team members do...
The Aventura dodge Chrysler have a good team members do you know how to treat Customer well
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!
Always have to wait at least 2 hours and up even with the...
Always have to wait at least 2 hours and up even with the appointment ahead of time.
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We apologize that you have had an unsatisfactory experience recently at our service center. We understand how valuable your time can be and do always strive to streamline all processes. We will be happy to discuss with you further if you provide your contact information to social@aventuracjdr.com. Hope to hear from you soon and we again apologize for any inconvenience.
Awesome People they treated me like if I was part of the...
Awesome People they treated me like if I was part of the family. Not much else to say
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!
I have been coming to this dealership for about 3 yrs to...
I have been coming to this dealership for about 3 yrs to get my Jeep Wrangler serviced,Always get my Jeep back within 30 mins of the time given,Eddie the service Rep is a great guy,very helpful and freindly,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!