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Blue Ridge Auto Sales Inc.

(115 reviews)
Visit Blue Ridge Auto Sales Inc.
Sales hours: 10:00am to 6:00pm
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Sales
Monday 10:00am–6:00pm
Tuesday 10:00am–6:00pm
Wednesday 10:00am–6:00pm
Thursday 10:00am–6:00pm
Friday 10:00am–6:00pm
Saturday 10:00am–6:00pm
Sunday Closed
(888) 503-4609 (888) 503-4609

Reviews

(115 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Blue Ridge Auto Sales Inc. from DealerRater.

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DO NOT BUY !

DO NOT BUY HERE. They talked very good but 3 weeks later, the engine comepletely has failed on HIGHWAY . You will loose in the end !!!!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
4 people out of 4 found this review helpful. Did you?
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No reply to request for more info, completely ignored

No reply to request for more info, completely ignored despite asking for cash out the door price

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

They were very nice but I decided to wait on another car.

They were very nice but I decided to wait on another car.Very helpful people

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
2 people out of 2 found this review helpful.

Disabled and need my car to go into gear

Waiting for a response since Sunday afternoon and I called and called and expect them to make this sale right. Excising problem from the park gear that won’t go into drive or reverse because of a shifter problem. Disabled and I can’t walk so I need a car that drives. Hopefully I’ll get a response today

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
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Never got back with me, I even went to their website

Never got back with me, I even went to their website after using cars.com and sent something in and they still never got back with me.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Explorer we went to test drive to buy had new inspection

Explorer we went to test drive to buy had new inspection sticker but brakes went to floor and no antifreeze in overflow container. Staff were friendly but would not buy from them . 2 + hr drive wasted😕

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Beware!

Drove straight home and had to put a fuel pump AND starter. They wouldn't answer my calls OR messages! Rethink be you buy from these guys!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
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2019 Subaru Crosstrek

Great folks to work with. There word is good and you can trust what they tell you as they are honest. Would trust them to work with them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Lies and deceit

I bought my 2011 Traverse yesterday paid cash. Before I was trying it out I noticed the guy charging the battery which should have been my 1st clue. My brother in law was with me we drove up to Kroger just to look the vehicle over. Noticed no inspection at all on vehicle, headlight out, turn signal out and tires worn to the cords. Get in to car and dead battery. They did come to jump start again. I get back owner was to put new tires on it, do state inspection, replace headlight and signal light, and new battery. Today I was out and low and behold dead battery I was stranded. Called car lot and owners response was I replaced the tires. You're as good as your word which in this case doesnt mean squat. Granted all these repairs had to be done to get state inspection. I would Not recommend this car lot...

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
5 people out of 5 found this review helpful. Did you?
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Bad experience

Hello dear community First I wanna say sorry for my english I'm gonna try my best here. I was at the dealership. first it was looking good, dodge charger view nice mercedes c and e class and the bmw 3er wagon version. I step closer and I saw it directly. all of this cars had a accident. and I talk to myself I'm gonna give this dealership a chance. i took the bmw for a test drive. not even 1 minute later I found out this car had a really bad accident. he was not holding in line. He got a bad left turn if I push the pedal and the steering wheel was completely not in level. so I drove back and talk to him. He said he gonna fix it and it is warranty on it for 48 month and he want 17000. I said I dont see 17000 in this car with this accident. so but he dont want to give up. so maybe he is calling me Monday or not but I'm gonna do something more about this dealer ship. because there was a nice couple with a baby and I saw the cars it is completely not save to drive on a road with a baby. i wish we had the german TÜV here

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
6 people out of 6 found this review helpful. Did you?
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