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Highly recommended. A+++ on all accounts
Highly recommended. A+++ on all accounts. I came early in the morning, I was the 1st customer and within 2 minutes I was approached by a very kind and professional sales representative David. I was checking out if they have specific cars and features that I wanted like leather seats, Hybrid, etc,. He was very knowledgeable, friendly, professional and really listened to my needs. Non aggressive, good energy, easy going. If you want a good sales rep ask for David. Customer Service was excellent. By the way, I am female who drove many different cars so I was aware what I like, like and pros and cons of different features which often correlates directly with price itself. I had a budget that I was willing to spend and maximum number of miles on a car. David completely understood my needs. No pressure whatsoever. Sales rep with common sense! I really liked that everyone I encountered that day had amazing listening skills. This was the 1st and only location I visited and I ended up buying a car that same day. I did not feel the need to go anywhere else. This seemed like a good team to do business with and so I purchased used Toyota Prius v. I did research prior to visiting this location and cars offered through Carfax, another fantastic website. This Escondido location had big selection of cars. I picked 1 out of at least 4 Toyota Prius vehicles on the lot, I got exactly the car I wanted and fantastic experience. Financing option was easy easy and short. Less than 5 minutes. They need your stated income, DL and then after submission, different banks offer different interest rates based on your credit rating. I lowered both my interest and monthly payment by offering larger down payment. However, that's up to you. 20% down definitely gives you better options. At the end I received copy of all documents included Carfax print out. All nicely put together in the folder by a manager. I did drive for about 30 min 2 cars prior to purchase. Highway and streets. I liked optional insurance products such as GAP and LoJack Theft Deterrent. Although I was asked if I want it, it's optional, I was willing to pay extra $795 for each, however now I have vehicle that can be tracked and recovered if stolen by police. I also checked You Tube videos on this, and I love it. The manager Diego gave me Free Oil Check for the future, number for insurance that ended up giving me cheap rate yet fantastic policy the following day. Vehicle I bought was all nice and clean, everything ready and prepared to go! Great people, great experience, highly recommend.
TERRIBLE, Bait & switch artists
After trying to see Cisco, who was unavailable and Ryan in Cisco's absence I attemped to buy with CASH a 2013 Toyota Tacoma (paying CASH) I firdt talked to Ryan who assured me that I wouldn't have to pay for their installation of an anti theft device that I didn't need. The clear coat on the hood was shot (my guy quoted $1200/$1500 to fix). I test drove the vehicle and was satisfied with $26,999 cash ready to purchase once per Ryans agreed to reduce the price for the $799 theft device which THEY INSTALLED which I didn't need..I was prepared to purchase the vehicle at $26,999 CASH...they wouldn't reduce the $799 for the security (which Ryan agreed to do) Heading up to Ontario to look at 2 newer Toyota Tacoma with similar milage and 2 years newer! Escondido Auto Super Store is your CLASSIC Bait & Switch operation...STAY AWAY!!!!!
I repeatedly sent messages to this dealer (Cisco Sanchez)
I repeatedly sent messages to this dealer (Cisco Sanchez) over the course of a week and I received no replies. Other dealers tended to respond promptly. I am skeptical of this place.
BEST CAR BUYING EXPERIENCE EVER!
Sisco was awesome. Had us in the perfect car and did the paperwork without a fuss or dickering. Very straight forward. Simply the best car buying experience ever!
Cisco was great!
Cisco was great! Called to inquire about a car, and he had the car ready for us when we got there. Very friendly and received a great deal.
Great Staff, service and selection!!!
Great Staff and great selection of cars. Reuben and Alexa were awesome and made this the smoothest car purchase in my life. I will be sending my friends down and anyone else that I know looking for a good car and deal. I highly recommend checking these guys out during your car hunt if anyone is out there looking! Thank you guys!!
The service was great!! I am a first time buyer and they got me financed and a payment plan online. By time I got to the dealership the truck was ready to go the paperwork was already handled (besides signing and reviewing). I dealt with Ruben and he had everything ready for me to go and as soon as I got sent to paperwork Maritza took care of everything. Overall the service and communication was excellent!!
OMG I’ve been financing cars for many decades and never had such a pleasant stress free experience. All of the staff is very welcoming and actually care about their customers. Cisco was my salesman and got me approved with very challenging credit. The financing manager has awesome energy as well! I highly recommend this dealership!
Got what I wanted!
After 3 days of going to dealerships, I started losing faith that I was gonna get what I wanted for the price I wanted. I came across Escondido Super Auto Center on an expanded search. I sent a text to Cisco and he said the truck was still available. I live in Orange and decided to make the 1hr 20 min drive to check it out. I saw the truck and new this was the one. Now it was time to see if we can make a deal. We bounced some numbers around and the offer was lower then what I was expecting. I asked to see a list of the tax, title, licensing fees. The other dealerships came with a way higher number on that stuff. Cisco showed me the numbers and I was thinking he left something out. I asked, he replied, We're a high volume dealer, we don't need to add unnecessary fees. That made total sense. I got the truck I wanted, for less than what I was expecting. (With excellent credit of course) Thanks to Cisco and Escondido Super Auto Center! I love my new Silverado!
I was looking for a gas saver, I worked with ruben, he was patient, test drove 3 cars with me, answered all my questions and I left with the exact Vw I wanted, great place