Mall of Georgia Mazda

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
1520 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 2, 2020

    Love this place! Dylan Suttles went out of his way to find me the perfect vehicle. I did not make it easy for him but he was very patient with me and... did an excellent job finding me a great Lexus.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hey there Randi! Thanks for reporting on your experiences working with your client advisor, Dylan! We're glad to hear that your search with him was su...ccessful and that you found your perfect Lexus. We're here if you need anything else!

  • 5.0 out of 5
    July 20, 2020

    I went to Mazda Mall of Ga in search of a used auto. I met Clarence and Cleveland. They were awesome helping me find just what I was looking for. I didn’t... buy on my first visit there. Clarence was awesomely helpful, not pushy. He didn’t change when I walked away without purchasing the car. I returned later that day. Clarence again was just the same perfect gentleman showing autos and explaining benefits of the cars on the lot. I’m so impressed with the professionalism he and the entire staff showed. I would definitely recommend them to my friends.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hey Linda! We're so delighted to hear about your success story. It sounds like the kindness and eagerness of our team is what brought you back throug...h our doors! Thank you for your high rating and fantastic recommendation. Take care!

  • March 31, 2019

    Dylan provided an excellent car-buying experience! He was very knowledgeable about the car and very thorough in explaining all of its features. The test... drive experience was also better than other dealers as I was able to try the car out on a nearby interstate. He took into account the things I was looking for and was willing to work with me throughout the process. I would definitely recommend!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Deanna, thank you so very much for your 5-star reviews! We're elated to hear that Dylan took care of you by explaining the details and fully displayin...g the features during your test drive as well, including highway safety features. Our team does its best to cater to each customer's needs so they can see how the vehicle would operate in a daily setting. We hope that you'll come back to see us again soon in the near future! Enjoy!

  • 5.0 out of 5
    June 24, 2020

    I purchased my new Mazda last year and we've been returning to this location for services since then. I love this store and this group of guys here. We've... loved seeing the familiar faces and have been helped by both Garret and Darvin. Thanks to the people here, we have been able to take road trips despite everything that has gone on with COVID. It's brightened our year and we owe it to Mazda!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jenni, thanks for giving us your feedback. We're thrilled to hear that both our Sales and Service departments have taken care of you and your Mazda. I...t's our pleasure to handle your car-care needs so we can help you enjoy your travels! Have a fantastic summer!

  • 5.0 out of 5
    May 8, 2020

    I told Clarence what I was looking for and he not only came through but delivered my vehicle to me. Great customer service and teamwork!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Monika, thanks for taking the time to write your review! We're glad to hear that you had so much success working with Clarence, and that he was eve...n able to drive your new vehicle up to your home. It's been a pleasure to help you out ?

  • 5.0 out of 5
    May 3, 2020

    We stopped in to look at some SUV options. We ended up working with Clarence who did an amazing job in selling us my beautiful, lipstick red 2020 CX-9... Grand Touring. He was very pleasant to work with and very knowledgeable. I highly recommend! No complaints here

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hey Amalia! Thanks for your stellar review for Clarence here at Mall of Georgia Mazda. We appreciate you stopping in to give us a try. You're going to... love your new CX-9!

  • 5.0 out of 5
    April 7, 2020

    My husband and I have been coming to mall of Ga Mazda for years to get our vehicles serviced. We're always greeted by the friendly team and offered refreshments... when we check in. It's nice that there are multiple places to sit and relax. We've used the shuttle service before too. It's important to us that we're comfortable whenever we come in, especially with the health and safety concerns going on right now. Thanks everyone for making routine visits a breeze!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there! Thanks for recognizing our Service team's efforts to make your experiences with us easy and enjoyable. We're so fortunate to have you and yo...ur family continue to put your trust in us. Let us know if there's any other ways we can help you out. Take care!

  • 5.0 out of 5
    March 1, 2020

    Dylan Stoehr was awesome. He answered all of our question, we had a memorable test drive, he was easy to work with and made our truck buying experience... easy. He was very courteous and well dressed and laughed at all of my husbands bad jokes. We would definitely recommend him to friends.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Robin! Thanks for taking the time to reflect on your experience with Dylan and highlighting the many qualities that make him an invaluable member o...f the team. You and your husband have been a pleasure to serve, and we hope you enjoy the many exciting years to come in your new truck!

  • 5.0 out of 5
    January 23, 2020

    I purchased a car at this location and worked with Sam Anefils. He was very kind and approachable and didn't try to pressure me into buying a car. If you... come here I would recommend asking for Sam!

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, thanks so much for your feedback! It's been our team's pleasure to serve you and we look forward to having you visit again in the future. Best ...wishes and congrats to you!

  • 5.0 out of 5
    January 22, 2020

    My older 2004 Mazda truck needed a lot of repairs. Garrett Daglis and the mechanic did a fantastic job and the truck runs great. Garrett explained all... the repairs required and kept me informed on the progress. I feel comfortable taking my vehicle to Mall of Georgia Mazda, knowing that the repairs will be completed professionally and correctly.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hey David, thank you so much for taking the time to share your feedback about working with our Service team! We're fortunate to have an honest, eager,... and informative group of Service workers, and we so appreciate you noticing. Garrett will be proud to hear that you valued his help so much. Take care now!

View More Reviews