Mall of Georgia Mazda

Reviews

4.7 out of 5 4.7
1505 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    June 21, 2019

    Chris made car shopping so easygoing,did not realize I’d be driving home a new Mazda today!!!a big thanks to a kind and friendly staff. Thankful to Chris... Eagan

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hey Darla, thank you for giving us a glimpse into your visit with us today! Sometimes car-buying can be an unpredictable process, but we think it's mo...re exciting that way. It's been a pleasure to serve you and we hope you enjoy the road in your new Mazda!

  • 5.0 out of 5
    May 29, 2019

    Chase was awesome to work with and my daughter is so pleased with her new Mazda 3. We never felt pressured and everyone was so nice!

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    Does recommend this dealer
    Shopped for a new car
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    Dealer Response

    Hi Susan! We so appreciate you taking time to evaluate how everything went during your recent visit to our Mazda store. It's delightful to hear that C...hase helped create a memorable and special experience for you and your daughter. Let us know if we can do anything else to be of service!

  • March 31, 2019

    Dylan provided an excellent car-buying experience! He was very knowledgeable about the car and very thorough in explaining all of its features. The test... drive experience was also better than other dealers as I was able to try the car out on a nearby interstate. He took into account the things I was looking for and was willing to work with me throughout the process. I would definitely recommend!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Deanna, thank you so very much for your 5-star reviews! We're elated to hear that Dylan took care of you by explaining the details and fully displayin...g the features during your test drive as well, including highway safety features. Our team does its best to cater to each customer's needs so they can see how the vehicle would operate in a daily setting. We hope that you'll come back to see us again soon in the near future! Enjoy!

  • 5.0 out of 5
    March 20, 2019

    Dylan and Marcus were amazing! They gave us so much information when we came in looking for a new car. Each one took the time to listen to what we wanted... in our new vehicle. They were helpful and personable the entire time. We don't remember ever having a car buying experience where we didn't feel pressured or stressed. Definitely will recommend Dylan and Marcus from Mall of GA Mazda to all of our friends and family. Thank you for making us happy Mazda owners :)

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Stacey and Lance! Thanks a bunch for your awesome review and uplifting words about our team. Our staff makes it a point to give the best possible... customer experience to everyone who comes through our doors without any other agenda in mind. Dylan and Marcus will be glad to see the positive influence they had on your buying experience. We welcome you with open arms to the Mazda family and we look forward to seeing you again in the near future!

  • 5.0 out of 5
    March 1, 2019

    Canon Smith was great with helping me get my new car! He stayed within my budget and didn’t pressure me to get a higher priced car. He is very knowledgeable... of the features of the car and answered all my questions. His customer service was awesome! I was nervous about buying a car because of the volture type car salesman but they are not here!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Nikole! Thank you for taking a few moments to let us know how we're doing. We're humbled by your strong recommendation and appreciation for our ...customer service efforts. Canon is an excellent representative and he certainly knows how to educate his customers on the products. We hope you continue to love your beautiful Mazda!

  • 1.0 out of 5
    January 7, 2019

    In my most recent experience I found the Sales group to be highly unethical. I would not recommend this dealership to anyone, not even my worst enemy.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to leave us a review. After looking into this further, we do not seem to have any record of you being in our dealership ...and would like to discuss this with you further. Please reach out to Brandon Apon at (770) 904-7444 at a time that is convenient for you. Thank you and we look forward to hearing from you soon.

  • 5.0 out of 5
    December 15, 2018

    Dayton (Client Advisor) was very knowledgeable, courteous and helpful with the purchase of this car and I would recommend him to all my friends who are... interested in making a car purchase.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you very much for your 5-star review for Mall of Georgia Mazda!

  • 5.0 out of 5
    November 20, 2018

    I wanted to let you know that Darwin in the service department was excellent, he treated me like a family member, like his auntie! Very knowledgeable team.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Christine! Thanks so much for taking a few moments to share your love for our Service department. Our Service advisors are always looking out for our ...customers and trying their best to treat them like close family. We?re honored to serve you and have you as a Hendrick customer! See you soon.

  • 5.0 out of 5
    October 13, 2018

    Service Department is fast about getting you in and giving estimates on how long your car can be done. Really enjoyed that it does not take to long

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    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Kim! Thanks for taking the time to share your thoughts about your recent visit to Mall of Georgia Mazda. We're elated to hear that you received an ...all-around excellent experience during your service appointment. Our service department aims to work honestly and efficiently to get the job done -- and done well! See you in a few months!

  • 5.0 out of 5
    June 6, 2018

    Second car purchased here. First sales person is now sales manager and calls every birthday so we have stayed in touch. Sales person today was extremely... friendly, helpful and knowlegable.

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    Shopped for a new car
    Did make a purchase
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