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Orr Honda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (25 reviews)
Sales hours: 10:00am to 6:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 10:00am–6:00pm 8:00am–6:00pm
Tuesday 10:00am–6:00pm 8:00am–6:00pm
Wednesday 10:00am–6:00pm 8:00am–6:00pm
Thursday 10:00am–6:00pm 8:00am–6:00pm
Friday 10:00am–6:00pm 8:00am–6:00pm
Saturday 10:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (25 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Orr Honda from DealerRater.

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Watch your financing.

Purchased a 2012 Suburban. Salesman was great. Finance manager Paul Lambart charged more on contract than price listed on web-site. Beware, I would not recommend him. Tried a few other things but caught him on those also.

Watch your financing.

Purchased a 2012 Suburban. Salesman was great. Finance manager Paul Lambart charged more on contract than price listed on web-site. Beware, I would not recommend him. Tried a few other things but caught him on those also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 2.0
  • Quality of repair 2.0
  • Overall facilities 5.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Horrible

Vehicles are listed online on dealership website, car guru, and cars.com with many more options than reality to get people to come in and get better “deal” score ratings on these websites. Be aware, damages are not pictured, packages are listed incorrectly (even on the window sticker at the dealership), and your sales person will try to expand your budget to get a vehicle from them that matches the online version of the vehicle you’re coming to see (not brand or drivetrain though) I drove from Fort Worth to Texarkana to look at a vehicle, submitted a credit check, and had the whole process done. Get there and the vehicle I was looking at had no sunroof option, no adaptive cruise, broke door handle, backup camera failing, and a reverse sensors failing. All options are still listed on their website for this truck (2018 King ranch) and all damages are still not advertised and none of these problems were mentioned to me at any point before or during the 3 hour drive to the dealership, despite constant communication with the dealership trying to make the deal as “Hassle free” as possible I wasn’t even going to leave this review, but I went to check on if the options were taken down so no one else would have this issue. And guess what, still there. It’s shameless

Horrible

Vehicles are listed online on dealership website, car guru, and cars.com with many more options than reality to get people to come in and get better “deal” score ratings on these websites. Be aware, damages are not pictured, packages are listed incorrectly (even on the window sticker at the dealership), and your sales person will try to expand your budget to get a vehicle from them that matches the online version of the vehicle you’re coming to see (not brand or drivetrain though) I drove from Fort Worth to Texarkana to look at a vehicle, submitted a credit check, and had the whole process done. Get there and the vehicle I was looking at had no sunroof option, no adaptive cruise, broke door handle, backup camera failing, and a reverse sensors failing. All options are still listed on their website for this truck (2018 King ranch) and all damages are still not advertised and none of these problems were mentioned to me at any point before or during the 3 hour drive to the dealership, despite constant communication with the dealership trying to make the deal as “Hassle free” as possible I wasn’t even going to leave this review, but I went to check on if the options were taken down so no one else would have this issue. And guess what, still there. It’s shameless

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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respect.....

I drove up with problem nobody else could figure out....They got it

respect.....

I drove up with problem nobody else could figure out....They got it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mrs. Don Capshaw

We loved doing business with Steven. Our new CRV is exactly what we were looking for and the trade in/purchase process couldn’t have gone more smoothly! Thanks, Orr!! We will be back.

Mrs. Don Capshaw

We loved doing business with Steven. Our new CRV is exactly what we were looking for and the trade in/purchase process couldn’t have gone more smoothly! Thanks, Orr!! We will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Brad and Dallas are amazing!

I met with Brad and he helped me so much! He was so personable and even gave life tips during the test drive! The shopping experience was so easy thanks to him! I was there for a couple of hours and left with the perfect car! Dallas in finance got my payments below what was expected. He was amazing! If I ever need another car, I know exactly where to go! Thanks guys!

Brad and Dallas are amazing!

I met with Brad and he helped me so much! He was so personable and even gave life tips during the test drive! The shopping experience was so easy thanks to him! I was there for a couple of hours and left with the perfect car! Dallas in finance got my payments below what was expected. He was amazing! If I ever need another car, I know exactly where to go! Thanks guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent experience

Our salesman Brad was great and patient with us. He was very knowledgeable about the car and took his time going over everything with us

Excellent experience

Our salesman Brad was great and patient with us. He was very knowledgeable about the car and took his time going over everything with us

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent service

Very Satisfied! Our salesman Steven Simmons at Orr Honda Texarkana was very helpful and listened to our wants and needs in a new car. I bought a 2018 Honda Accord Sport. Very satisfied customer.

Excellent service

Very Satisfied! Our salesman Steven Simmons at Orr Honda Texarkana was very helpful and listened to our wants and needs in a new car. I bought a 2018 Honda Accord Sport. Very satisfied customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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awesome service

The salesman Brad was very helpful would recommend them to my friends when they get ready to buy a new car.This is my second time buying a car from orrhonda I was completely satisfied both times

awesome service

The salesman Brad was very helpful would recommend them to my friends when they get ready to buy a new car.This is my second time buying a car from orrhonda I was completely satisfied both times

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Satisfied!

This is the 2nd vehicle I have purchased from Orr Honda in Texarkana. I traded in my 2013 Honda Pilot for a 2018 Honda Accord. Based on my research, I felt I recieved a really good deal, below MSRP and a very good trade on price. The dealer was Brad Morgason. He was very knowledgeable af the Accord and answered all the questions I had. The sales manager, Steve Lucas, was very helpful in closing the deal. I had mentioned that I had lost my wedding ring a couple weeks back and to keep an eye out for it in my Pilot. Even though I had looked several times, 3 of the Orr employees searched it again. Although they didnt find it, they tried. I've only had my accord for a day, but so far, I love it.

Satisfied!

This is the 2nd vehicle I have purchased from Orr Honda in Texarkana. I traded in my 2013 Honda Pilot for a 2018 Honda Accord. Based on my research, I felt I recieved a really good deal, below MSRP and a very good trade on price. The dealer was Brad Morgason. He was very knowledgeable af the Accord and answered all the questions I had. The sales manager, Steve Lucas, was very helpful in closing the deal. I had mentioned that I had lost my wedding ring a couple weeks back and to keep an eye out for it in my Pilot. Even though I had looked several times, 3 of the Orr employees searched it again. Although they didnt find it, they tried. I've only had my accord for a day, but so far, I love it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2018 Honda Accord Purchase

Purchased an new Odyssey mini-van back in November 2016 from Darryl at Orr Honda. Very nice, knowledgeable, and professional. When it came time for an Accord Touring 2.0T it was a "no brainer" to go see Darryl and buy from him. Like an old friend. Easiest and painless buying experience EVER, even with trading in an old Jeep. Orr's prices are competitive and the service is top notch. If I need another Honda Darryl at Orr Honda is my first and only call.

2018 Honda Accord Purchase

Purchased an new Odyssey mini-van back in November 2016 from Darryl at Orr Honda. Very nice, knowledgeable, and professional. When it came time for an Accord Touring 2.0T it was a "no brainer" to go see Darryl and buy from him. Like an old friend. Easiest and painless buying experience EVER, even with trading in an old Jeep. Orr's prices are competitive and the service is top notch. If I need another Honda Darryl at Orr Honda is my first and only call.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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