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Orr Honda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (66 reviews)
Sales hours: 10:00am to 6:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 10:00am–6:00pm 8:00am–6:00pm
Tuesday 10:00am–6:00pm 8:00am–6:00pm
Wednesday 10:00am–6:00pm 8:00am–6:00pm
Thursday 10:00am–6:00pm 8:00am–6:00pm
Friday 10:00am–6:00pm 8:00am–6:00pm
Saturday 10:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (66 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Orr Honda from DealerRater.

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Orr Honda in Texarkana was friendly and knowledgeable. Sales person Toni worked hard to answer all our questions and made the sale go smoothly.

Orr Honda in Texarkana was friendly and knowledgeable. Sales person Toni worked hard to answer all our questions and made the sale go smoothly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We were traveling from out of town and had a noise coming from our back tire. The service department told us to come on in, several technicians met us at the door with the cars history paperwork in hand and had our car fixed and back on the road in under 10 minutes. The Service department was extremely courteous, knowledgeable, and quick. We highly recommend this dealership!

We were traveling from out of town and had a noise coming from our back tire. The service department told us to come on in, several technicians met us at the door with the cars history paperwork in hand and had our car fixed and back on the road in under 10 minutes. The Service department was extremely courteous, knowledgeable, and quick. We highly recommend this dealership!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Christina Williams made my buying experience easy and pleasant. Purchased a like new Honda CR-V and am very pleased. Thanks, Jerry McGonigal

Christina Williams made my buying experience easy and pleasant. Purchased a like new Honda CR-V and am very pleased. Thanks, Jerry McGonigal

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Our sales lady was Christina Williams and she was amazing, from the beginning of our process to the end. They gave us a great price on our vehicle, nice trade in for our truck, good financing, just an overly great experience. She was very knowledgeable and sweet. We will definitely do business with them again.

Our sales lady was Christina Williams and she was amazing, from the beginning of our process to the end. They gave us a great price on our vehicle, nice trade in for our truck, good financing, just an overly great experience. She was very knowledgeable and sweet. We will definitely do business with them again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Professional salesman, Chad Coleman, is the best! He goes the “extra mile” for his customers!

Professional salesman, Chad Coleman, is the best! He goes the “extra mile” for his customers!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Consumer response

Professional salesman, Chad Coleman, is the best! He goes the “extra mile” for his customers!

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Purchased a 2012 Suburban. Salesman was great. Finance manager Paul Lambart charged more on contract than price listed on web-site. Beware, I would not recommend him. Tried a few other things but caught him on those also.

Purchased a 2012 Suburban. Salesman was great. Finance manager Paul Lambart charged more on contract than price listed on web-site. Beware, I would not recommend him. Tried a few other things but caught him on those also.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
2.0
Quality of repair
2.0
Overall facilities
5.0
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Vehicles are listed online on dealership website, car guru, and cars.com with many more options than reality to get people to come in and get better “deal” score ratings on these websites. Be aware, damages are not pictured, packages are listed incorrectly (even on the window sticker at the dealership), and your sales person will try to expand your budget to get a vehicle from them that matches the online version of the vehicle you’re coming to see (not brand or drivetrain though) I drove from Fort Worth to Texarkana to look at a vehicle, submitted a credit check, and had the whole process done. Get there and the vehicle I was looking at had no sunroof option, no adaptive cruise, broke door handle, backup camera failing, and a reverse sensors failing. All options are still listed on their website for this truck (2018 King ranch) and all damages are still not advertised and none of these problems were mentioned to me at any point before or during the 3 hour drive to the dealership, despite constant communication with the dealership trying to make the deal as “Hassle free” as possible I wasn’t even going to leave this review, but I went to check on if the options were taken down so no one else would have this issue. And guess what, still there. It’s shameless

Vehicles are listed online on dealership website, car guru, and cars.com with many more options than reality to get people to come in and get better “deal” score ratings on these websites. Be aware, damages are not pictured, packages are listed incorrectly (even on the window sticker at the dealership), and your sales person will try to expand your budget to get a vehicle from them that matches the online version of the vehicle you’re coming to see (not brand or drivetrain though) I drove from Fort Worth to Texarkana to look at a vehicle, submitted a credit check, and had the whole process done. Get there and the vehicle I was looking at had no sunroof option, no adaptive cruise, broke door handle, backup camera failing, and a reverse sensors failing. All options are still listed on their website for this truck (2018 King ranch) and all damages are still not advertised and none of these problems were mentioned to me at any point before or during the 3 hour drive to the dealership, despite constant communication with the dealership trying to make the deal as “Hassle free” as possible I wasn’t even going to leave this review, but I went to check on if the options were taken down so no one else would have this issue. And guess what, still there. It’s shameless

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
2.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Vehicles are listed online on dealership website, car guru, and cars.com with many more options than reality to get people to come in and get better “deal” score ratings on these websites. Be aware, damages are not pictured, packages are listed incorrectly (even on the window sticker at the dealership), and your sales person will try to expand your budget to get a vehicle from them that matches the online version of the vehicle you’re coming to see (not brand or drivetrain though) I drove from Fort Worth to Texarkana to look at a vehicle, submitted a credit check, and had the whole process done. Get there and the vehicle I was looking at had no sunroof option, no adaptive cruise, broke door handle, backup camera failing, and a reverse sensors failing. All options are still listed on their website for this truck (2018 King ranch) and all damages are still not advertised and none of these problems were mentioned to me at any point before or during the 3 hour drive to the dealership, despite constant communication with the dealership trying to make the deal as “Hassle free” as possible I wasn’t even going to leave this review, but I went to check on if the options were taken down so no one else would have this issue. And guess what, still there. It’s shameless

Vehicles are listed online on dealership website, car guru, and cars.com with many more options than reality to get people to come in and get better “deal” score ratings on these websites. Be aware, damages are not pictured, packages are listed incorrectly (even on the window sticker at the dealership), and your sales person will try to expand your budget to get a vehicle from them that matches the online version of the vehicle you’re coming to see (not brand or drivetrain though) I drove from Fort Worth to Texarkana to look at a vehicle, submitted a credit check, and had the whole process done. Get there and the vehicle I was looking at had no sunroof option, no adaptive cruise, broke door handle, backup camera failing, and a reverse sensors failing. All options are still listed on their website for this truck (2018 King ranch) and all damages are still not advertised and none of these problems were mentioned to me at any point before or during the 3 hour drive to the dealership, despite constant communication with the dealership trying to make the deal as “Hassle free” as possible I wasn’t even going to leave this review, but I went to check on if the options were taken down so no one else would have this issue. And guess what, still there. It’s shameless

Rating breakdown (out of 5):
Customer service
1.0
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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If your are looking for a new car definitely get with Denise Hulsey she will go above and beyond to help in anyway she can. I've bought 2 cars from her and I will continue to go to only her she is straight forward no bull, no fancy sales pitch she's just honest and trust worthy.

If your are looking for a new car definitely get with Denise Hulsey she will go above and beyond to help in anyway she can. I've bought 2 cars from her and I will continue to go to only her she is straight forward no bull, no fancy sales pitch she's just honest and trust worthy.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Had a GREAT experince with Orr Honda and Denise. I found the exact color and model i wanted. Denise was excellent in helping find and put everything together. I will definitely recommend coming to Orr Honda.

Had a GREAT experince with Orr Honda and Denise. I found the exact color and model i wanted. Denise was excellent in helping find and put everything together. I will definitely recommend coming to Orr Honda.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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