Austin Direct Auto Sales Hours
Welcome to Austin Direct Auto Sales,
Your Austin dealer.
Our clients have high expectations for their vehicles, and equally high expectations about the dealership professionals who serve them. Austin Direct Auto Sales is widely recognized to be among the best in quality, reliability, value and customer satisfaction in both sales and service.
When you're ready, come on by for a test drive
"No In-House Financing."
Following up on my review below ... the day after posting the review I received another text message from Matt stating: "I should of let you get here... found out the roof and then lose money on transposition and I say sorry !" So add "sends threatening texts" to the list of reasons not to use this dealer. When I was communicating with Matt prior to deciding to purchase the car, I asked if he was personally familiar with the car and specifically asked if there were any problems with the roof. He stated that he was personally familiar and there were no problems. He knew I was traveling via plane from Michigan to pick up the vehicle. A responsible dealer would have checked the car and notified me immediately if there were problems with the vehicle - instead of waiting until 36 hours before my flight to Austin pick up the vehicle. Also, keep in mind, he only notified me when I reached out to confirm. Disappointing ... and the threatening text now tops the list. I've gone from a "beware" of this dealer ... to a flat out, "stay the xxxx away" of this dealer.
These guys. Particularly, the guy named “Matt”. Piece of work. I saw a listing, called about it, agreed on price, and paid a $500 deposit to secure it.... I would have to BOOK and catch a short flight to ATX to pick it up, so wanted to make sure it was secured. My credit union had pre-approved me and was ready to get the deal done ... when he texted to tell me he refunded the money. I wish I could attach the screenshot of the text thread here. Buyer beware.
The price on the website was the best within a 250 mi radius. That's what caught my eye. Also full Car Fax evaluation available on the website so I knew... what I was getting before I arrived. Then a completely no pressure sales process when arriving at the dealership. Gave me the keys for a test drive and left me alone. I will look here again for my next used car purchase.
Thanks for your review! We try and make the process easy, quick and enjoyable. We appreciate your business and look forward to servicing your car in t...he future. Welcome to our little family!
Looked at a used BMW for about $17K. Since I do not live in town, asked if they would take it to the BMW dealer 1 mile away so I could get (and pay for)... a pre-purchase inspection. They absolutely refused with no explanation. Makes me wonder what is wrong with this car that they would not assist. Or their business must be selling cars like nobody else at this time.
Bad Customer Service. Would not recommend this dealership to anyone. Trust lost. Be a cool to buy from them. Never will I go there again.
drove to Austin from dallas for a lifted jeep the staff at Austin Direct Auto Sales was very helpful in getting me what I wanted I will definitely buy... from these guys again also a very nice clean facility Thank you Matt Z
I recently bought a used vehicle from Austin Direct. The price was fair, and after discovering some minor mechanical issues after the sale, Matt and his... team repaired the issues free of charge. I would recommend this place to anyone looking to purchase a used vehicle.
Bought 328 BMW from them with low miles. I’ve had the car for about 3months and it still runs like new. They were flexible with the price and knocked 300... bucks off.
Don’t buy used cars they will have issues in under 1k miles. They use temporary fixes on vehicles until they are off the lot such as oil leak stoppers... and coolant stoppers.
I just got a car from there and it’s already messing up ,just bought someone else is problems . I suggest for no one to buy from this “dealership “ ...........��������������