Austin Direct Auto Sales

3.8 out of 5 3.8
Rectangle 48
Sales 9:00 AM - 7:00 PM
Service 9:00 AM - 7:00 PM

Austin Direct Auto Sales Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

9:00 AM - 7:00 PM

Service

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

9:00 AM - 7:00 PM

About Our Dealership

Dealer on Cars.com since April 2012

Welcome to Austin Direct Auto Sales,

...


Your Austin dealer.
Our clients have high expectations for their vehicles, and equally high expectations about the dealership professionals who serve them. Austin Direct Auto Sales is widely recognized to be among the best in quality, reliability, value and customer satisfaction in both sales and service.
When you're ready, come on by for a test drive

"No In-House Financing."

Reviews

3.8 out of 5 3.8
67 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    July 8, 2020

    Following up on my review below ... the day after posting the review I received another text message from Matt stating: "I should of let you get here... found out the roof and then lose money on transposition and I say sorry !" So add "sends threatening texts" to the list of reasons not to use this dealer. When I was communicating with Matt prior to deciding to purchase the car, I asked if he was personally familiar with the car and specifically asked if there were any problems with the roof. He stated that he was personally familiar and there were no problems. He knew I was traveling via plane from Michigan to pick up the vehicle. A responsible dealer would have checked the car and notified me immediately if there were problems with the vehicle - instead of waiting until 36 hours before my flight to Austin pick up the vehicle. Also, keep in mind, he only notified me when I reached out to confirm. Disappointing ... and the threatening text now tops the list. I've gone from a "beware" of this dealer ... to a flat out, "stay the xxxx away" of this dealer.

    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    June 15, 2020

    These guys. Particularly, the guy named “Matt”. Piece of work. I saw a listing, called about it, agreed on price, and paid a $500 deposit to secure it.... I would have to BOOK and catch a short flight to ATX to pick it up, so wanted to make sure it was secured. My credit union had pre-approved me and was ready to get the deal done ... when he texted to tell me he refunded the money. I wish I could attach the screenshot of the text thread here. Buyer beware.

    1.0 out of 5
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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • September 22, 2016

    The price on the website was the best within a 250 mi radius. That's what caught my eye. Also full Car Fax evaluation available on the website so I knew... what I was getting before I arrived. Then a completely no pressure sales process when arriving at the dealership. Gave me the keys for a test drive and left me alone. I will look here again for my next used car purchase.

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 4 found this review helpful. Did you?
    Dealer Response

    Thanks for your review! We try and make the process easy, quick and enjoyable. We appreciate your business and look forward to servicing your car in t...he future. Welcome to our little family!

  • 2.0 out of 5
    May 19, 2020

    Looked at a used BMW for about $17K. Since I do not live in town, asked if they would take it to the BMW dealer 1 mile away so I could get (and pay for)... a pre-purchase inspection. They absolutely refused with no explanation. Makes me wonder what is wrong with this car that they would not assist. Or their business must be selling cars like nobody else at this time.

    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    November 18, 2019

    Bad Customer Service. Would not recommend this dealership to anyone. Trust lost. Be a cool to buy from them. Never will I go there again.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    4 people out of 4 found this review helpful. Did you?
  • 5.0 out of 5
    November 8, 2019

    drove to Austin from dallas for a lifted jeep the staff at Austin Direct Auto Sales was very helpful in getting me what I wanted I will definitely buy... from these guys again also a very nice clean facility Thank you Matt Z

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 18, 2019

    I recently bought a used vehicle from Austin Direct. The price was fair, and after discovering some minor mechanical issues after the sale, Matt and his... team repaired the issues free of charge. I would recommend this place to anyone looking to purchase a used vehicle.

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    9 people out of 9 found this review helpful. Did you?
  • 5.0 out of 5
    March 28, 2019

    Bought 328 BMW from them with low miles. I’ve had the car for about 3months and it still runs like new. They were flexible with the price and knocked 300... bucks off.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    4 people out of 5 found this review helpful. Did you?
  • 1.0 out of 5
    March 25, 2019

    Don’t buy used cars they will have issues in under 1k miles. They use temporary fixes on vehicles until they are off the lot such as oil leak stoppers... and coolant stoppers.

    3.0 out of 5
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    4.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    18 people out of 20 found this review helpful. Did you?
  • 1.0 out of 5
    December 24, 2018

    I just got a car from there and it’s already messing up ,just bought someone else is problems . I suggest for no one to buy from this “dealership “ ...........��������������

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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    14 people out of 16 found this review helpful. Did you?
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