Reviews
Excellent service from direct dealership, professional,
Excellent service from direct dealership, professional, understanding of customer needs, accommodating to co-applicant who was not in same city to help locate financing (which was straight forward/no hassle), along with extra support (as needed) to oversee signing of all paperwork.
Excellent service from direct dealership, professional,
Excellent service from direct dealership, professional, understanding of customer needs, accommodating to co-applicant who was not in same city to help locate financing (which was straight forward/no hassle), along with extra support (as needed) to oversee signing of all paperwork.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
DeMeon Washington & Steve Williams were both friendly &
DeMeon Washington & Steve Williams were both friendly & professional. Process was easy & efficient, was prequalified online, in person interaction was great. Overall process was excellent we’re very pleased with this process, customer service and vehicle options. Highly recommend!
DeMeon Washington & Steve Williams were both friendly &
DeMeon Washington & Steve Williams were both friendly & professional. Process was easy & efficient, was prequalified online, in person interaction was great. Overall process was excellent we’re very pleased with this process, customer service and vehicle options. Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
You don't find quick service like at McAndrews.
You don't find quick service like at McAndrews. So glad that DeMeon was my sales person! He answered all my questions and made sure all documentation was ready to go when I arrived. Was treated so nice. Thanks to Steve as well! First time customer. I will be doing years of business with this dealership. Thanks!
You don't find quick service like at McAndrews.
You don't find quick service like at McAndrews. So glad that DeMeon was my sales person! He answered all my questions and made sure all documentation was ready to go when I arrived. Was treated so nice. Thanks to Steve as well! First time customer. I will be doing years of business with this dealership. Thanks!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
McAndrew Motors in Arlington, Texas, is a gem in the
McAndrew Motors in Arlington, Texas, is a gem in the world of car dealerships. Their selection is unmatched, offering meticulously inspected vehicles to suit any preference and budget. What sets them apart is their exceptional customer service—friendly, knowledgeable staff guide you through the process without pressure. During my visit, I found my dream car with the help of a sales representative who listened to my needs and provided expert advice. The purchasing process was smooth, thanks to their dedicated finance team. Beyond the purchase, McAndrew Motors continues to impress with their commitment to customer satisfaction. Their service center ensures your vehicle remains in top condition. For a stress-free, enjoyable car-buying experience, McAndrew Motors is the place to go in Arlington, Texas. Highly recommended!
McAndrew Motors in Arlington, Texas, is a gem in the
McAndrew Motors in Arlington, Texas, is a gem in the world of car dealerships. Their selection is unmatched, offering meticulously inspected vehicles to suit any preference and budget. What sets them apart is their exceptional customer service—friendly, knowledgeable staff guide you through the process without pressure. During my visit, I found my dream car with the help of a sales representative who listened to my needs and provided expert advice. The purchasing process was smooth, thanks to their dedicated finance team. Beyond the purchase, McAndrew Motors continues to impress with their commitment to customer satisfaction. Their service center ensures your vehicle remains in top condition. For a stress-free, enjoyable car-buying experience, McAndrew Motors is the place to go in Arlington, Texas. Highly recommended!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Horrible place
Worst car lot I’ve ever seen they sold me a lemon and refused to get me out of it and into another one. I had it 2?weeks before it completely broke down I wouldn’t recommend this place to anyone. I’m seeking legal actions
Horrible place
Worst car lot I’ve ever seen they sold me a lemon and refused to get me out of it and into another one. I had it 2?weeks before it completely broke down I wouldn’t recommend this place to anyone. I’m seeking legal actions
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Customer Service Improvement
Connected with one of the employees named Drex at Authentic City church a while back -- he said he had a connection to a car painter that could do a job for a family member's truck. Followed up at least three times, and received zero response. It seemed like a good place to a buy a car or truck too; but, this incident made it an easy decision to look somewhere else.
Customer Service Improvement
Connected with one of the employees named Drex at Authentic City church a while back -- he said he had a connection to a car painter that could do a job for a family member's truck. Followed up at least three times, and received zero response. It seemed like a good place to a buy a car or truck too; but, this incident made it an easy decision to look somewhere else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Why go anywhere else to buy a car? Great place
I have not bought a car anywhere else since moving to Arlington from Austin 12 years ago. They will be happy to service the vehicle after the sale as well.
Why go anywhere else to buy a car? Great place
I have not bought a car anywhere else since moving to Arlington from Austin 12 years ago. They will be happy to service the vehicle after the sale as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Place To Buy A Car!
I’ve bought at least 5 cars from Jim at McAndrew Motors. He has always taken care of me and my family and friends. The dealership is clean, people are friendly and they have great financing options. If they don’t have the car that you want on the lot, they’ll go find one for you quickly.
Great Place To Buy A Car!
I’ve bought at least 5 cars from Jim at McAndrew Motors. He has always taken care of me and my family and friends. The dealership is clean, people are friendly and they have great financing options. If they don’t have the car that you want on the lot, they’ll go find one for you quickly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
LOVE to hear that. Thanks for visiting us many times and looking forward to serving you in the Future.
Not bad but not good
Went in to look at this 2017 Ford Fiesta ST. The car was great and the salesman was very mellow and not pushy. However, the car was an employee car owned by one of the finance guys. The only issue I had was he was asking way too much for the car because he still owes money on it and came up with some ridiculous justifications for his price. Other Fiestas of similar year and mileage are around 2-3K cheaper and KBB puts a fair purchase price of just over 13K. I'm fairly sure if I was considering another vehicle then it might have been a different experience but either way, I would still recommend this dealership to someone.
Not bad but not good
Went in to look at this 2017 Ford Fiesta ST. The car was great and the salesman was very mellow and not pushy. However, the car was an employee car owned by one of the finance guys. The only issue I had was he was asking way too much for the car because he still owes money on it and came up with some ridiculous justifications for his price. Other Fiestas of similar year and mileage are around 2-3K cheaper and KBB puts a fair purchase price of just over 13K. I'm fairly sure if I was considering another vehicle then it might have been a different experience but either way, I would still recommend this dealership to someone.
- Customer service 3.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Glad you came to see us. Sorry for the problems and would love to have you come and see us in the future. Thanks Again
Over and above my expectations
Steve M provided excellent service and made us feel at ease from the beginning to the end of our car buying experience. Would highly recommend McAndrew Motors! Well done!
Over and above my expectations
Steve M provided excellent service and made us feel at ease from the beginning to the end of our car buying experience. Would highly recommend McAndrew Motors! Well done!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bil we are so Pleased to have customers such as you . Please visit us again when you need a vehicle. Thanks form Mcandrewmotors