Reviews
Write a reviewUsed to be a smaller, more personal place to buy used
Used to be a smaller, more personal place to buy used cars. Last year that all changed when we went to buy our 3rd vehicle. Now they don't even show prices online and try to match people to vehicles by payment. Has turned into another shady, profit machine
Used to be a smaller, more personal place to buy used
Used to be a smaller, more personal place to buy used cars. Last year that all changed when we went to buy our 3rd vehicle. Now they don't even show prices online and try to match people to vehicles by payment. Has turned into another shady, profit machine
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I had a Great Experience
I had a great experience at Auto Experess. From the moment you walk in the door they made me feel right at home. I didn't feel pressured and the environment felt very relaxed. The salesman did everything he could to facilitate my needs. I even got the car at a lower price then what it was listed. The service was also great, when i needed new tires for my Dodge Charger, they also helped me with that as well. I would absolutely recommend this dealership to anyone.
I had a Great Experience
I had a great experience at Auto Experess. From the moment you walk in the door they made me feel right at home. I didn't feel pressured and the environment felt very relaxed. The salesman did everything he could to facilitate my needs. I even got the car at a lower price then what it was listed. The service was also great, when i needed new tires for my Dodge Charger, they also helped me with that as well. I would absolutely recommend this dealership to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent Service
I just purchased my second Fiat from Auto Express. The customer service was superior once again. I worked with Justin Sutton and he was kind, honest, straight forward and didn't play the typical "salesman game." He went above and beyond to make my experience the best possible. The entire team of professionals were great to work with. Tim, the finance manager worked very hard to accomodate me in every way and is continuing to work on getting me the best interest rate possible. I would recommend anyone who is interested in a new or used vehicle go and ask for Justin Sutton. I know when I am ready for another vehicle he will be the first I contact.
Excellent Service
I just purchased my second Fiat from Auto Express. The customer service was superior once again. I worked with Justin Sutton and he was kind, honest, straight forward and didn't play the typical "salesman game." He went above and beyond to make my experience the best possible. The entire team of professionals were great to work with. Tim, the finance manager worked very hard to accomodate me in every way and is continuing to work on getting me the best interest rate possible. I would recommend anyone who is interested in a new or used vehicle go and ask for Justin Sutton. I know when I am ready for another vehicle he will be the first I contact.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Successful
I thought surely I'd be turned down for a vehicle but I got just the one I wanted. Trandan was a tremendous amount of help.
Successful
I thought surely I'd be turned down for a vehicle but I got just the one I wanted. Trandan was a tremendous amount of help.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Horrible service
They were quick on getting us a car. They helped so much when it came to that. But they sold us a car with so many problems and they fought us on getting are car fixed. When they went to fix our car they locked it up and refused us a rental car. I will not be doing business threw them again.
Horrible service
They were quick on getting us a car. They helped so much when it came to that. But they sold us a car with so many problems and they fought us on getting are car fixed. When they went to fix our car they locked it up and refused us a rental car. I will not be doing business threw them again.
- Customer service 1.0
- Buying process 5.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience!!!
Fantastic service, walked in and had a car in under 3 hours. I'm a service man and just moved here and they took care of me. Walked through every step with me and made sure I had everything I needed. Than a week later due to a battery error they took care of repairs and took care of a simple mistake with no hassles.
Great experience!!!
Fantastic service, walked in and had a car in under 3 hours. I'm a service man and just moved here and they took care of me. Walked through every step with me and made sure I had everything I needed. Than a week later due to a battery error they took care of repairs and took care of a simple mistake with no hassles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your straightforward appraisal. We try to take care of all our customers as if they were apart of our family. And they are, our Auto Express family.
Awesome service
Great in all aspects! They make everything super simple and make experience easy.
Awesome service
Great in all aspects! They make everything super simple and make experience easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for those energetic words. Its my hope that we can continue this great relationship in the future to help fill all your automotive needs