Reviews
The service along with the staff was very excellent.
The service along with the staff was very excellent. Will continue using Grubbs for sure
The service along with the staff was very excellent.
The service along with the staff was very excellent. Will continue using Grubbs for sure
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My vehicle runs great and whoever cleaned it did an
My vehicle runs great and whoever cleaned it did an outstanding job. Thanks to Carson (tech), Chris (advisor), and James (service director) for all their help.
My vehicle runs great and whoever cleaned it did an
My vehicle runs great and whoever cleaned it did an outstanding job. Thanks to Carson (tech), Chris (advisor), and James (service director) for all their help.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had my car serviced at Grubbs this week and as always,
Had my car serviced at Grubbs this week and as always, first class service. My advisor, Luke Snowden is awesome. He makes the process go smoothly by explaining everything and answers any questions I may have. I feel very fortunate to have Luke as my advisor. Always prompt and courteous. He gets a 15 on a scale of 1-10. 😁
Had my car serviced at Grubbs this week and as always,
Had my car serviced at Grubbs this week and as always, first class service. My advisor, Luke Snowden is awesome. He makes the process go smoothly by explaining everything and answers any questions I may have. I feel very fortunate to have Luke as my advisor. Always prompt and courteous. He gets a 15 on a scale of 1-10. 😁
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My experience was outstanding and my salesman was really
My experience was outstanding and my salesman was really good. Overall great experience and will consider for future.
My experience was outstanding and my salesman was really
My experience was outstanding and my salesman was really good. Overall great experience and will consider for future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I brought my vehicle in for routine maintenance had a
I brought my vehicle in for routine maintenance had a excellent service advisor and while waiting went to sales ended up leasing a new vehicle from excellent salesman
I brought my vehicle in for routine maintenance had a
I brought my vehicle in for routine maintenance had a excellent service advisor and while waiting went to sales ended up leasing a new vehicle from excellent salesman
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Luke took excellent care of me.
Luke took excellent care of me. Got me in and out quickly! Service with a smile. 😊 thank you for the amazing level of customer service!!!!
Luke took excellent care of me.
Luke took excellent care of me. Got me in and out quickly! Service with a smile. 😊 thank you for the amazing level of customer service!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My advisor Scott was AMAZING!
My advisor Scott was AMAZING! My best experience yet with the Grapevine location. Very attentive and looked out for me as if I had just purchased a brand new vehicle.
My advisor Scott was AMAZING!
My advisor Scott was AMAZING! My best experience yet with the Grapevine location. Very attentive and looked out for me as if I had just purchased a brand new vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for an excellent experience.
Thank you for an excellent experience. Jose kept me up to date on everything. He made sure I was able to get a ride home and return ride back to the dealership before it closed.
Thank you for an excellent experience.
Thank you for an excellent experience. Jose kept me up to date on everything. He made sure I was able to get a ride home and return ride back to the dealership before it closed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Grubb Infiniti gave excellent service and care of my
Grubb Infiniti gave excellent service and care of my vehicle. Dany Prudencio provided up dates on the progress of my vehicle and reassured me my car will be completed in a few days. But my vehicle was ready in one day. When I came to pick up my car Luke Snowden made sure I was satisfied and completed my service journey with a smile.
Grubb Infiniti gave excellent service and care of my
Grubb Infiniti gave excellent service and care of my vehicle. Dany Prudencio provided up dates on the progress of my vehicle and reassured me my car will be completed in a few days. But my vehicle was ready in one day. When I came to pick up my car Luke Snowden made sure I was satisfied and completed my service journey with a smile.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I always receive 5-star care from your service
I always receive 5-star care from your service department, but I must especially give a shout out to Jay, as he went above and beyond to assist with my repair issue. Kudos as well to the Service Manager who worked with him to provide the solution. This reinforced my commitment to only allowing the Grubbs Service department to take care of my car.
I always receive 5-star care from your service
I always receive 5-star care from your service department, but I must especially give a shout out to Jay, as he went above and beyond to assist with my repair issue. Kudos as well to the Service Manager who worked with him to provide the solution. This reinforced my commitment to only allowing the Grubbs Service department to take care of my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair