Reviews
Write a reviewGrubbs INFINITI Dealership provides an excellent customer
Grubbs INFINITI Dealership provides an excellent customer experience that is the result of professional staff who are interested in only providing their best.
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti, Ltd.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
This is a very well-run organization.
This is a very well-run organization. Their service is excellent however their success has impacted scheduling service appointments. It is almost impossible to get an appointment within two weeks. I would still purchase my next vehicle here and keep my service here.
Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
My service advisor is always so helpful when I come in
My service advisor is always so helpful when I come in and have any questions about my car maintenance
Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Grubbs Infiniti, Ltd.
I made a appointment for 7 and I was end and out in 2
I made a appointment for 7 and I was end and out in 2 hours. Service department is excellent.
We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
I feel discriminated because I’m a womanðŸ˜
Terrible horrible Service You think you have an extended warranty and when you take your car to get it serviced. They charge $280 for a diagnostic check that should be covered when paying for an extended warranty.
Hello, we're disappointed to hear of the negative experience you had at our location. Each extended warranty will cover different items based on the warranty, we would like to have a better understanding about your experience. Please reach out to us at (817) 318-1200 at your earliest convenience and we will do our best to resolve this with you.
Excellent customer support and friendly customer service
Excellent customer support and friendly customer service from start to finish. Kevin Tran is complete professional! Guys assisting with service line, friendly and helpful.
Cac, we're happy to hear you had such a positive experience with our team!
Grubbs is one of the best service dealers I have done
Grubbs is one of the best service dealers I have done service of my vehicles, very knowledgeable service persons, experts job and nice environment .
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Grubbs Infiniti. Thank you for the review and we look forward to seeing you next time you need service.
The service at Grubbs Infiniti was great!
The service at Grubbs Infiniti was great! The staff members were professional and kind. I look forward to the next visit.
Thank you so much for your positive comments about Grubbs Infiniti.
Very knowledgable people and customer service is top
Very knowledgable people and customer service is top notch!! Gabriel, though fairly new, was extremely helpful and a very nice guy! Love the SUV and would definitely go back!!
Jp, thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti!
The entire Grubbs staff was extremely courteous and
The entire Grubbs staff was extremely courteous and professional! Beatriz was especially kind and attentive!
Thank you for your kind review; we are happy to pass along your comments to the team here at Grubbs Infiniti!