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Consultant","emailTxt":"john.clay@grubbs.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/9582e534f55c.jpg","drDealerId":17649,"certifiedEmployee":false,"deptDscrp":"Sales"}]
Rectangle 48
Sales 8:30 AM - 6:00 PM
Service 7:00 AM - 5:00 PM

Grubbs INFINITI Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 8:00 PM

Saturday

8:30 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

7:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2004

Grubbs INFINITI is now located in Grapevine. We sell and service INFINITI vehicles as well as all makes of pre-owned vehicles. We are centrally located between Dallas and Fort Worth, at the north end of DFW Airport in Grapevine, Tx. We make the buying and owning experiences as fun as it should be.

...



Grubbs INFINITI offers Valet Plus where we deliver a vehicle to you for a free, no obligation 24 hour test drive. We also pick up your vehicle and provide a professional appraisal value as well.

The Grubbs Family has been in the automobile business since 1948 and our dealerships are still family owned and operated.

"Grubbs INFINITI is your friend in the car business"

Service

Car Wash

Complimentary

Multi-Point Inspection

Complimentary

Brake Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
438 lifetime reviews. Includes reviews of Grubbs INFINITI from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    October 29, 2018

    Very nice location and friendly employees this was a quick and easy process to get my new vehicle that I'm verry happy with I recommend this location to... anyone

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    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mandy Matanga

    Sales Consultant

    (4.5) 11 reviews

    Mark McWhorter

    Finance Director

    (3.4) 35 reviews

  • 5.0 out of 5
    October 22, 2018

    My friend and I walked in on a rainy day to look at vehicles. I was in search for a bigger vehicle and had the intentions to buy a used vehicle. We saw... a very reasonable price on a used vehicle that had really low mileage but I wanted to do some more research and my time was limited that day. Mandy was very pleasant to work with. She had the answers to all my questions, which I had plenty. She was very patient and informative. I had to reschedule because I had to leave. We kept in contact throughout the next day because I was unsure of when my daughter???s volleyball tournament will end. Again she was extremely understanding and patient with my needs and worked with my fluctuating scheduled time to test drive the vehicle. All Questions were answered and I was very pleased with all the knowledge she had to share with me in regards to the vehicle. I was able to take home the vehicle for the weekend. I loved the way the vehicle drives and all the bells and whistles it came with, but decided on a new one because Mandy was able to work with me on some numbers. Mandy made sure I was happy with my purchase and worked with me on understanding all the functionality the vehicle had to offer. Mandy made my visits so comfortable and the conversations were so easy that it felt like I was having a conversation with a friend. My daughter felt very comfortable with Mandy and liked her a lot. I recommend Mandy to anyone looking to buy a vehicle new or used. She is definitely the go to person. She wants her clients to be happy with their purchase and not the type that would sell anything just to have a sale. Once again, thank you so much Mandy!!!

    5.0 out of 5
    Customer Service
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    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mandy Matanga

    Sales Consultant

    (4.5) 11 reviews

  • March 3, 2018

    Very impressed with the level of service at Grubbs. Todd Blackwell is hands down the best salesperson I have worked with. He was knowledageble and treated... us like family. From the minute we stepped through the door, I felt like I was the only customer. Todd helped me get my dream car. I would definitely buy from Grubbs again, especially if Todd would be my salesperson!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 16, 2018

    Mandy made the process very painless. We did most of the work upfront over the phone before I entered the dealership. Once I arrived I drove the car and... finance had the docs ready. I would highly recommend Mandy and Grubbs Infiniti Grapevine.

    5.0 out of 5
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    5.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mandy Matanga

    Sales Consultant

    (4.5) 11 reviews

  • 4.6 out of 5
    October 16, 2018

    My salesperson Mandy was exceptional. This is my second experience with the brand and Grubbs Infiniti; each time gets better. Mandy knew exactly what... our expectations were and she made it happen! She was very knowledgeable and personable. Her recommendations were respected because she was genuine. The salesperson truly makes a difference when getting a new vehicle.

    5.0 out of 5
    Customer Service
    4.0 out of 5
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    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mandy Matanga

    Sales Consultant

    (4.5) 11 reviews

  • 5.0 out of 5
    October 11, 2018

    Brandy is knowledgeable and listens to find the best for her customers. She is very friendly and welcoming. Go see Brandy to shop for your next vehicle....

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mandy Matanga

    Sales Consultant

    (4.5) 11 reviews

  • 5.0 out of 5
    October 8, 2018

    Mandy Mantuga is AWESOME!!! If you are looking to purchase a car from Grubbs Infiniti I recommend her. She goes above and beyond for her customers. I???m... a picky person and Mandy was very patient with me. She did not force me to purchase a car I did not want (like other salesman/sales lady would do). I???ve purchased several cars from other dealerships, but never received the exceptional customer service I???ve received from Mandy.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mandy Matanga

    Sales Consultant

    (4.5) 11 reviews

  • 5.0 out of 5
    October 7, 2018

    We have purchased several Infiniti cars from Grubbs Infiniti and have always had the best customer service. And the best salesperson Mandy is the BEST... and Angela in finance is the BEST. We will always recommend Grubbs to everyone as we have always done in the past. Thank you Grubbs for always taking care of us.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Mandy Matanga

    Sales Consultant

    (4.5) 11 reviews

    Brad Ogle

    Service Consultant

    NOT RATED

    Raza Inthanongsack

    Sales Consultant

    NOT RATED

  • 1.4 out of 5
    October 2, 2018

    We are the definition of insanity - we continue to uses this horrible infinity location and continue to hate ourselves afterward. Service is horrible.... They transfer and hang up so you never talk to anyone. Sales is great - they sell a great car for 80 grand and then you have to come in for service and I enter xxxx. You are told you will get a survey and when your service sucks they just dont send it. Why cant these people learn from Sewell how to treat customers - they build this beautiful facility in Grapevine from their old location in Euless and all it does is add lipstick to a pig. Leaving for Sewell - never to return.

    1.0 out of 5
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    Friendliness
    3.0 out of 5
    Pricing
    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 29, 2018

    This is the second time we have purchased a new Infiniti sedan from this dealership. Price Clark, our sales associate was prompt, friendly, knowledgeable,... and communicated with us quite clearly as we discussed the type of vehicle that interested us. The finance manager was also quite efficient. We concluded the transaction in two hours. This dealership is conveniently located, quite spacious and the layout is functional yet elegant.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Price Clark

    Sales Consultant

    (5.0) 47 reviews

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