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Freeman Toyota

(8,934 reviews)
Visit Freeman Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:30am–4:00pm
Sunday Closed Closed
2024 consumer dealer award
View 3 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (866) 453-9189 (866) 453-9189
Used (866) 901-3513 (866) 901-3513
Service (817) 380-4885 (817) 380-4885

Reviews

(8,934 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Freeman Toyota from DealerRater.

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For the most part I am pleased with the service I have

For the most part I am pleased with the service I have received. I paid cash for my vehicle a car cover & free tint should have been offered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Trey is great.

Trey is great. He explained everything and worked with my budget and priorities of what I need to get done .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Freeman’s failed to deliver a promised $25 Amazon gift

Freeman’s failed to deliver a promised $25 Amazon gift card with a service promotion. They blatantly lied to me when questioned about the gift card. The repair service was excellent but they did not live up to their promise.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Recall on brakes - parts ordered and everything completed

Recall on brakes - parts ordered and everything completed within acceptable timeframe. Vehicle was ready within timeframe given on drop off.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Service pro should change tactics.

Service pro should change tactics. Ask client for approval before doing work and tell them the cost up front.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Jerry Patterson is a true professional.

Jerry Patterson is a true professional. He guided me throughout the whole buying process. Jerry and his team are assets to any buyer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have been going to Freeman Toyota for 10+ years.

I have been going to Freeman Toyota for 10+ years. Their customer service and pricing are above the rest.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Good experience overall but I don’t like being sold

Good experience overall but I don’t like being sold unnecessary services. Service was efficient and I appreciate the shuttle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Nothing out of the ordinary.

Nothing out of the ordinary. It was quick and easy to do. I had my children with me and it was an easy task.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We have purchased several new Toyota's in our lifetime

We have purchased several new Toyota's in our lifetime and this was our best purchasing experiences. Trade in price was fair as was the new Grand Highlander price. Everyone we dealt with was so professional. The dealership atmosphere was relaxed. John and Bankole were great to work with. We will definitely be back for our next Toyota.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.