Reviews
For the most part I am pleased with the service I have
For the most part I am pleased with the service I have received. I paid cash for my vehicle a car cover & free tint should have been offered.
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- Buying process —
- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Trey is great.
Trey is great. He explained everything and worked with my budget and priorities of what I need to get done .
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Freeman’s failed to deliver a promised $25 Amazon gift
Freeman’s failed to deliver a promised $25 Amazon gift card with a service promotion. They blatantly lied to me when questioned about the gift card. The repair service was excellent but they did not live up to their promise.
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- Buying process —
- Quality of repair —
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Recall on brakes - parts ordered and everything completed
Recall on brakes - parts ordered and everything completed within acceptable timeframe. Vehicle was ready within timeframe given on drop off.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service pro should change tactics.
Service pro should change tactics. Ask client for approval before doing work and tell them the cost up front.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Jerry Patterson is a true professional.
Jerry Patterson is a true professional. He guided me throughout the whole buying process. Jerry and his team are assets to any buyer.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have been going to Freeman Toyota for 10+ years.
I have been going to Freeman Toyota for 10+ years. Their customer service and pricing are above the rest.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good experience overall but I don’t like being sold
Good experience overall but I don’t like being sold unnecessary services. Service was efficient and I appreciate the shuttle.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nothing out of the ordinary.
Nothing out of the ordinary. It was quick and easy to do. I had my children with me and it was an easy task.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We have purchased several new Toyota's in our lifetime
We have purchased several new Toyota's in our lifetime and this was our best purchasing experiences. Trade in price was fair as was the new Grand Highlander price. Everyone we dealt with was so professional. The dealership atmosphere was relaxed. John and Bankole were great to work with. We will definitely be back for our next Toyota.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car