Bruce Lowrie Chevrolet

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
55 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 2.0 out of 5
    April 24, 2020

    They are deceitful because they advertise one price then perform the service at a higher price. But refuse to honor lower advertised price. The offer some... xxxx and bull story about the lower prices are for cheap inferior parts that they don't even stock. They will be my only and last option to get vehicle serviced if I ever go there again.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi, we regret to hear that your recent experience was anything less than exceptional. Please reach out to us at your earliest convenience so we may fu...rther assist you in working towards a resolution. Bruce Lowrie Chevrolet (817) 568-4810

  • 5.0 out of 5
    April 17, 2020

    5-star experience and treatment at Bruce Lowrie! Roger, Don, and Scott treated us like royalty. No haggle pricing. Quick response time. Fast service.... Genuine kindness. We won?t shop anywhere else next time we need a new Chevy!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

  • April 17, 2018

    I met up with Ty right after my horrible experience at Clay "not" Cooley, and he was straight with me. I also knew what I wanted before hand so maybe that... helped too. Ty was professional and courteous. I threw him some numbers when time for financing and I got what I wanted maybe a little more. The finance guy was good with the APR and didn't sell me any bull. Great dealership to do business with.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service... or another vehicle! Thank you again for choosing Bruce Lowrie Chevrolet and we hope to see you again. Thank you, Chip Jones Bruce Lowrie Chevrolet

  • 5.0 out of 5
    March 18, 2020

    Friendly service. I pleasure to be able to depend on my service.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi, your wonderful feedback and rating mean a lot to us. Hi, thanks for taking the time to leave a review.

  • 5.0 out of 5
    March 9, 2020

    Outstanding service in every aspect of the repair job performed by the dealership.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Until the next time we meet, take care!

  • 2.0 out of 5
    January 16, 2020

    Could have been better I have got better service from the Lexus dealer ship they get five stars all the way across

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 19, 2019

    Carlos is a great customer service rep on the service center side makes the customer feel at ease and the customer does exactly the work being done

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 1.0 out of 5
    November 26, 2019

    Took car in for a gasoline odor. Dealer replaced charcoal Canister and while doing that , cracked Fuel Pump Assembly causing gas leak, and damaged Master... Cylinder causing (Brake Fluid) leak. I saw my car on the riser dripping liquid as the technician literally mopped it up with a mop. Both Gas and brake fluid was leaking. (I have pictures) I was not even warned about the brake fluid leak. Had to Tow my car to an Independent Dealer to repair at my expense.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for letting us know about your recent visit to Bruce Lowrie Chevrolet. We hope you are willing to give us another chance. Please reach out t...o us at (817) 568-4810 so we can work towards a resolution.

  • 5.0 out of 5
    May 29, 2019

    Reliable and attentive by all the staff at dealership.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    May 8, 2019

    I have my 2015 Chevy Silverado, Crew Cab serviced at Bruce Lowrie on a regular basis. I pass several other dealerships and service centers to get to Bruce... Lowrie, but I truly trust them. I needed my bumper replaced due to a minor accident and of course BL was my choice. Great service! My go to service center.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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