Bruce Lowrie Chevrolet

This is the worst experience I've ever had. Took my car in for transmission leak 3,500 bucks later after changing the seals and gaskets my transmission still leaks but now its another problem still with the transmission leaking and its a estimated 400 bucks now for the same leaking transmission

We arrived at the dealership today, May 30, around 2:00 PM and were completely ignored. At most dealerships, sales staff promptly greet customers and offer assistance. Instead, two employees inside the showroom watched us walk in, made eye contact with us, and yet never made any effort to approach us or even ask if we needed help. As potential customers ready to do business, we expected at least a basic level of courtesy and professionalism. Being ignored from the moment we arrived left us feeling unwelcome and undervalued. If this is the level of customer service provided when you're trying to earn a sale, it's concerning to imagine what the experience would be like if we needed assistance, maintenance, or repairs after the purchase. This experience reflected a disappointing lack of customer care and left us with little confidence in the dealership.

Met one of the most humble salesmen Mahmoud Awadi, gave us the most laid back sales experience. Knew our needs and preferences, the truck he showed us was a sale.

My experience with Bruce lowre has been horrible the last two months I was over charged for unnecessary services.customer service is horrible. Communication sucks.

The service took to long on 1/21. They then messed up my wiper i guess from the car wash. Brand new vehicle and now I have to replace the wiper blade when it was just fine. I am xxxxxx. I also dont appreciate the long wait time.

Avoid this dealership. We bought a used Chevy Tahoe and within 3 weeks learned the suspension was shot—$8,000 in repairs. The warranty covered most, but we still paid $1,250 out of pocket for a car they admitted should have been sold as a “cash car.” Their pre-sale inspection was clearly wrong, and they dodged us until we showed up in person. They put my family on the road in an unsafe vehicle. Do better, Bruce Lowrie.

my car was held in your location for a month, at the beginning i was told that i would get it within two weeks, i had brought this car for overheating, i had change radiator, fan, thermostat and housing and also sensor for fan, this car would only overheat in the highway after 30 min being driven.. but after a month, after calling many times you guys told me that my car hadn't been looked up because you guys were behind, so i gave you guys many calls and you guys got to my car, unfortunately i was given a poor diagnosis, you guys came up saying that it was the head gasket issues. but i don't agree because of my car not overheating from the beginning. other mechanics have agree is not the head gasket related because then my car would be overheating all of the time.. so i did tell that to the service manager, but with arrogance i was told that he stand his certified mechanics. and i still was charged so if i wouldn't had said anything to the mechanics, then they would not had come up with that head gasket issue.. so i waited a full month to hear what i was told, so i don't agree with the head gasket issue.. i had cars before with issues of head gasket before and i know it was does, the overheating its constant and not just after 30 min and my car still runs.. in other words i feel i was charge 210 for just nothing.. so i did a bad review on your dealership because of the poor diagnose.. and i urge people not to take it to your dealership

Incredibly great experience. Everyone there is so nice and personable and treat you like family. I would recommend Bruce Lowrie Chevrolet to anyone. Blake, Roger, Don and Sam were exceptional.

Very unbusiness like made a deal on a vehicle had check in hand then they turned around and tried to charge us more than the agreed price after working with our bank

A $2495 charge for tint and door edge guards was added to the price of my Tahoe without my knowledge or consent. The sales statement, which was the only thing that showed this charge, was then hidden from me during closing and document signing. Like an idiot, I was excited to take delivery, trusted them and just signed what was pushed in front of me without checking every item. When I noticed it two days later I called the salesman and was told only, "it was on the statement". I sent two emails to dealership management requesting a response but received nothing. I believe this scheme was preplanned and I'm sure it is used often on unsuspecting buyers.