Went in for oil change. Quick and easy with friendly, knowledgeable staff.
This is what we like to hear, Pamela! We hope to see you again soon!
Have had car in 2 times, window control still not repaired. 1 st time said resist it, but still not working. This time no repair made.
James, thank you for your candid feedback and the opportunity to improve our customer experience. We apologize that you have not been satisfied with your service visits as we strive to provide our customers with thoroughness and convenience. We hope that we will have another opportunity in the future to provide you with a five-star experience and ask that if you have any further details you'd like to share, that you reach out to our Service Manager, Bryan Inman at (817) 568-4810 at your convenience.
They are deceitful because they advertise one price then perform the service at a higher price. But refuse to honor lower advertised price. The offer some xxxx and bull story about the lower prices are for cheap inferior parts that they don't even stock. They will be my only and last option to get vehicle serviced if I ever go there again.
Hi, we regret to hear that your recent experience was anything less than exceptional. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Bruce Lowrie Chevrolet (817) 568-4810
New Traverse at Bruce Lowrie Chevrolet
5-star experience and treatment at Bruce Lowrie! Roger, Don, and Scott treated us like royalty. No haggle pricing. Quick response time. Fast service. Genuine kindness. We won?t shop anywhere else next time we need a new Chevy!
Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Friendly service. I pleasure to be able to depend on my service.
Hi, your wonderful feedback and rating mean a lot to us. Hi, thanks for taking the time to leave a review.
Outstanding service in every aspect of the repair job performed by the dealership.
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Until the next time we meet, take care!
Could have been better I have got better service from the Lexus dealer ship they get five stars all the way across
Where is Bruce Lowery service is outstanding
Carlos is a great customer service rep on the service center side makes the customer feel at ease and the customer does exactly the work being done
Took car in for a gasoline odor. Dealer replaced charcoal Canister and while doing that , cracked Fuel Pump Assembly causing gas leak, and damaged Master Cylinder causing (Brake Fluid) leak. I saw my car on the riser dripping liquid as the technician literally mopped it up with a mop. Both Gas and brake fluid was leaking. (I have pictures) I was not even warned about the brake fluid leak. Had to Tow my car to an Independent Dealer to repair at my expense.
Thank you for letting us know about your recent visit to Bruce Lowrie Chevrolet. We hope you are willing to give us another chance. Please reach out to us at (817) 568-4810 so we can work towards a resolution.
Reliable and attentive by all the staff at dealership.