Browning's Reliable

3.9 out of 5 3.9

Reviews

3.9 out of 5 3.9
10 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    February 22, 2015

    i thought they were supposed to be a buy here pay here dealership. which ultimately means we finance. but yet if problems arise and you are unable to finish... paying out the term of your note and you give the vehicle back. it is reported to the credit bureau. So I would not recommend they don't tell you that it is reported to the credit bureau. but being a we finance car lot they should not report it anyway.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to review our dealership. We are a Buy Here Pay Here dealership that offers financing to customers. We also take the tim...e and expense to report to TransUnion to build the credit of those customers that finance with us. Due to our agreement with the reporting agency we report all credit transactions good or bad. We feel that those who do business with us deserve to have their payment history reported to improve the credit for future purposes. I am sorry for the way you feel about your experience with us but the above explains why we do what we do. If you have any questions you are welcome to contact our office.

  • 3.0 out of 5
    October 28, 2014

    About how much do you need down for a decent car. I had a 2007 kia & I would like a 2007 or up. If I come with aabout 1500 would yall be able to get me... and my family in a car ?? This is stressful because finacing is a issue* this month has been hetic with no rides :/ !

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 1.0 out of 5
    October 20, 2014

    The vehicle was in good condition. The buying process long and they did not provide what I asked. The worst part of there business is the tactics after... sale. One of the owners has a tow service company so they are quick to repo even if you have done nothing wrong or pay on time. It just takes a leaving a small opertunity like switching your insurance. They will say I did know you had insurance and repo it even if you changed it that morning for a cheaper company.

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    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to review our dealership on Cars.com. We try very hard to provide customers with nice reliable vehicles as well as the f...inancing needed to purchase them. We do not own or operate any type of repossession company and prefer repossession to be the last resort to solving an account related issue. I would be more than happy to discuss any of the issues in your review in person at our office any time. Thanks again for you business.

  • 5.0 out of 5
    August 17, 2013

    Knowledgeable and friendly dealer. Not pushy. Easy transaction.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    It was a pleasure doing business with your family. We make it a point not to be pushy. We prefer our customers to buy on THEIR terms not ours. Thank...s again!

  • 5.0 out of 5
    July 23, 2013

    I purchased my tenth car from Browning's Reliable and love it! Just like I loved all the other cars I've purchased....wouldn't buy anywhere else....patient... and thorough sales people....quick and easy paperwork!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We try hard to give our customers the best service so that they will return for their next vehicle purchase, or in this case their TENTH! Thank you!

  • 4.0 out of 5
    February 20, 2013

    Thanks to Jimmie for helping me get the truck. I had been looking at another vehicle, but it had sold by the time I was able to make the deal. Jimmie showed... me other vehicles and gave me an excellent offer for my trade-in. This is the first place I will look when I need another vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Kyle for your business. We enjoy being able to get customers in the vehicles they want and giving a fair oppurtunity to trade. I'm glad your... experience was a good one and we look foward to your business in the future.

  • 5.0 out of 5
    January 30, 2013

    Thank you for working with me on my downpayment and being patient, I was very nervous because buying a vehicle should be taken seriously. You helped alleviate... the stress and I appreciate that. So far I am in love with the car I bought. And also you guys were the only sales lot that would let me buy the vehicle on my own since I am a stay at home mom and didn't have any income of my own. Every other place I contacted wouldn't let me put the vehicle in my name, it had to be on my husbands. And again I appreciate that. Thank you

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We appreciate the opportunity to earn your business. Helping customers like yourself with your vehicle needs is why we are here. Thanks again.

  • 5.0 out of 5
    October 24, 2012

    I have been a very happy, satisfied customer twice!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for trusting us with you vehicle needs once again. Repeat customers are a joy the have.

  • 5.0 out of 5
    October 24, 2012

    You guys are always willing to work with me whenever I need help.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your comment. We enjoy helping our customers before and after the sale.

  • 5.0 out of 5
    August 11, 2012

    Our car was totalled in an accident. We went to 2 of browning's locations. All the vehicles were in great to excellent shape. They were friendly and courteous.... The dealer even told us that for the same exact price, he had a car on the other lot with 30,000 fewer miles on it. Most dealers won't do that. I really appreciated their honesty Browning's reliable actually gives car dealers a good name. They should all be like that. I will continue to take all my business to them. They're not just there to make a buck, they really do want to sell you a quality vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    We appreciate you giving us the opportunity to serve you. I hope to give many others the same experience.