Skip to main content

Manuel Auto Group

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (19 reviews)
Visit Manuel Auto Group
Sales hours: 10:00am to 5:00pm
View all hours
Sales
Monday 10:00am–5:00pm
Tuesday 10:00am–5:00pm
Wednesday 10:00am–5:00pm
Thursday 10:00am–5:00pm
Friday 10:00am–5:00pm
Saturday 10:00am–5:00pm
Sunday Closed
(817) 854-3649 (817) 854-3649

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (19 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Manuel Auto Group from DealerRater.

Want to share your experience with this dealership?

Write a review

Great Deal

First of all, I'd like to thank Mike and Vic for helping me to get into a truck that I needed for work. They went above and beyond my expectations of the car buying experience. I applied everywhere, no one could get me approved on a truck. So I called Manuel and spoke with Mike. He got me approved on an F-150 that I was interested in and a payment that I could afford. We're on a budget, so this was perfect. I will defiantly recommend them to friends, because now I'm on track to rebuilding my credit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Richard B.

The staff went all out w/ getting financing . Kristie, Don and Mike were more than just sales. They did every thing above and beyond any other people Ive ever dealt with , Im very hard to please. That was until I went to Manuel used cars North Richland Hills. Texas. I love my Dodge Truck!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great Service and very freindly

Awesome experience in buying a car here has they are very helpful and friendly along with great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We would like to thank you for giving us the opportunity to help you in your purchase

Small Town Atmosphere in the Big City

Don & Victor are great folks. Personable & easy going. After looking for months for a car, I saw one at Manuel's that I figured would be right in my wheelhouse as far as down payment & monthly payment. I went in & told Don what I was willing to pay. After test driving the car I decided it wasn't up to my expectations. Knowing what they had on the lot I asked Don if there was anything else to look at. He showed me what would have been my next option but I had already figured it wasn't going to meet my budget. After the test drive we started talking money. He was able to come down on the price, pretty much to what I had anticipated on the original car. Don & Victor were able to get me where I wanted to be & in a newer vehicle. I'm very happy with the car I purchased & would recommend to anyone, that if they're looking for a nice used vehicle at the right price, that Manual's should be the first stop! Thanks again Don & Victor!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We really enjoyed meeting you and being able to help you. Thanks again for your buisness.

Great Experience

I recently had a great car buying experience with Manuel. They got me into the car I wanted and gave me a fair price for my trade in. Highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We thank you so much for your buisness.

Customer NO-SERVICE

I showed some interest at this dealership in purchasing a car. I spoke with Don Mason a couple of times who was trying to obtain financing of some sort on a car. My last phone conversation (which I had to initiate as I did not hear from him) was that I had an older car that we could use as a trade-in and he said that we would not need any money out of pocket for a down payment. He said he had BHPH financing and would get back to me. To date, I have heard nothing on whether yes I can get a car, no I cannot get a car, glad you called but sorry no can do, nothing, no response.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

I have spoken to Don about this and I appologize this happend to you. I can assure you it will not happen again.

Great People

Don Mason was my salesman he got me a great deal on a great car. I couldn't be happier. He even went the extra mile and got my cars windows tinted for me. I will recommend him and Manuels to all my friends and family. Thanks it was a pleasure I am a very happy customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

It sure was a pleasure helping you with your car buying.

Great experience, not exceptional

Had a pretty great experience, but nothing exceptional that made me impressed or especially want to go back. Found the car I wanted online for the right price and they had it.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We were glad to be able to provide you with the car that you were looking for at a great savings to you. Thanks again for your business.

My Second Purchase

So far, I have purchased two vehicles from them. The deal is always right! Manuel Isuzu has a neighborly demeanor and is always ready to help. They are upfront, honest and do not play games. One person was there when I was and came in from Ohio to pick up a car they had bought. GREAT PEOPLE. THANKS Tom C

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

It was a pleasure meeting you. Yhank you for your buisness.