Reviews
Great experience
I love that there was no high pressure sales going on when I shopped here. Started off stopping in to test drive the Outback, as I was narrowing down a list of vehicles I was considering. I let them know up front that I wasn't buying that day, but would be purchasing soon. Had all my questions answered, and all the features explained. Came back the next weekend to drive again and make my final choice. I let them know what I wanted and they got it for me! Had the vehicle shipped in from Kansas and added the extra options I desired! Ben was great to keep me updated on progress, letting me know when the vehicle mad it to there store and when the upgrades were completed. Since he would be out of town on the day I was picking up, he scheduled someone to go over all the features and how to use everything. (He was nice too, but not sure of his name) They made the buying experience easy and not stressful. Thanks! I love my new Outback!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Subaru Outback. Thank you for taking the time to share your great experience with the Huffines Subaru Denton team. Helping you find the right vehicle for your automotive needs is what we take pride in doing. We also appreciate the kind words about Ben. Sincerely, Robert Goodwin General Manager (940) 321-2504
Great Service, In and Out
I contacted this dealership online after finding a listing for a car on Autotrader that I liked, but was a little above what I budgeted out. Raquel Mitchell responded promptly, and we agreed on a price quickly. What I really appreciated was that she didn't use any sales pitches or sales language on me. I contacted several other dealerships in the area in the same way, trying to get a price on the car I wanted. Every time I did so, instead of being met with a response like Raquel's, I was given something to the tune of: "We would love to help you find the perfect car you want! When can you come by and see us?" When I responded that I was from out of town and needed to agree on a price on a specific car before coming by, I received basically an identical reply. Could've even been an auto-reply, for all I could tell. What that tells me is you likely want to get me on the lot and try to get a couple extra thousand out of me. With Raquel, the return email was quick, and she got me the price I wanted, as well as telling me what the total would be including TTL, instead of trying the usual "how much do you want to pay a month?" tactic common among many dealerships. She was very patient in answering all of my questions, and even came in on her day off to deliver the car to us personally. Very impressive. I would definitely recommend Huffines to anyone looking for a car in the area, and Raquel in particular. One quick note: finance will still try to sell you extra warranties and coverage, even on a certified pre-owned vehicle, and will list it out as how much you pay monthly rather than the extra cost over the life of the loan, so be prepared for that. That said, Ashton May was very courteous, and I'm fairly certain this is standard practice at every dealership. I'm sure some people like the extra peace of mind, so this did not bother me. While I obviously cannot guarantee this is how they treat every customer, this was by far and away the best, most upfront treatment I got from any dealership, either in Lubbock or in the Dallas area. Being honest about pricing and understanding customer's needs will get my return business every time, even if I have to drive 300+ miles to get there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for you kind words about Ashton May, Raquel Mitchell and the entire Huffines Kia Subaru Denton team. We are absolutely concerned about meeting your automotive with financial needs and happy we were able to do this for you. Sincerely, Robert Goodwin General Manager (940) 321-2504
The best vehicle at the best price
I have been looking for a crossover SUV for about a month. I test drove at least 8 different crossovers. I watched dozens of YouTube reviews. I analyzed the specifics and even made my own chart with positives and negatives. When it was over, I decisively settled on the Subaru Forester. Feature for feature the Subaru beat the competition and price. For me the eyesight technology was the deciding factor. I wanted the extra protection the eyesight provides. Some of my friends think it is silly for a vehicle to assist in breaking and lane detection but they are probably the same people who laughed when computers and calculators came out. On the three drive home from the dealership someone cut off the vehicle in front of me. I reacted for the break and before my foot pressed on the pedal the vehicle was already breaking. This technology is awesome. During this three hour drive I only had to press the break or gas once or twice. This greatly reduced the stress during the high traffic areas. Raquel Mitchel the sales representative at Huffines answered all my questions and more. I have contacted three Subaru dealerships and they were all excellent and would receive 5 stars from me but there is something special about Raquel that made me choose Huffines. I had dozens of questions and she answered them all. She was not overbearing but she provided the support I needed and continues to provide support after the sale. Outstanding job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Subaru Forester! Although we don't want you to have to use the safety features on the vehicle, it certainly is a great feature to have when you need it. We appreciate the kind words expressed about Raquel and the Huffines Subaru Denton Team. Sincerely, Robert Goodwin General Manager (940) 321-2504
Bought 2 cars at same time.
I highly recommend this dealership. We ended up buying 2 cars on December 31st. They worked with us to find what worked for us. There was never any pressure. We bought a Subaru Outback from Raquel Mitchell. She worked with is to get just what we wanted. Then she took us across the parking lot and we bought a Kia Optima Hybrid. Both were 2015. We love both cars. If you are looking, this is the place to go.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on both the Subaru Outback and the Kia Optima Hybrid. Thank you for sharing your experience with Raquel Mitchell and the Huffines Kia Subaru Denton team. Sincerely, Robert Goodwin General Manager (940) 321-2504
Loved the no pressure, extremely helpful sales associate
Wonderful car buying experience. No pressure whatsoever and we found the car of our dreams. James was wonderful! Would definitely recommend to my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your great experience with Huffines Kia Subaru Denton. We are pleased to help you with all of your automotive needs. Sincerely, Robert Goodwin General Manager (940) 321-2504
Happy with buying experience.
Ordered my 2016 Subaru Outback & received it way ahead of scheduled delivery date. Was able to get exactly what I wanted at a great price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new 2016 Subaru Outback. Thank you for taking the time to share your experience with Huffines Subaru Denton. We are excited to help you with all of your automotive needs. Sincerely, Robert Goodwin General Manager (940) 321-2504
Purchased used Kia
Very pleasant experience working with Zak.. The dealership has a very relaxed approach. I definitely plan to shop there again when I need another car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your great experience with Zak Barnett and the Huffines Kia Subaru Denton team. We are pleased to help you with all of your automotive needs now and in the future. Sincerely, Robert Goodwin General Manager (940) 321-2504
The only way to buya new car
Everyone from the sales department to the finance department was very helpful and not pushy. They took the time to explain all the options that were available to me. I never felt like I was asking too many questions. When they didn't have exactly what I wanted, they brought a car in from another city just for me to see. I decided not to purchase that vehicle and they didn't make me feel like I had wasted their time. I ultimately purchased a fully loaded Outback and could not be more pleased with my choice. I have owned it for almost a week and the dealership has already reached out to thank me for business and to make sure that I am pleased.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking time to share your great experience with Huffines Subaru Denton. Congratulations on your new Outback. We look forward to meeting all of your automotive needs. Sincerely, Robert Goodwin General Manager (940) 321-2504
The 'no pressure' place to buy or lease.
For at least the last 10 years I have been a customer of Huffines Kia Subaru Denton. The vehicles I have either bought or leased have performed above and beyond...and very reliable. From the GM (Robert), Sales Mgr (Phill), and all the sales staff (Will McGraw in particular)...I have always been treated with respect. Plus, the service department is exceptional in keeping me up to date about my vehicles. So, if you're looking for a Kia or Subaru...it is definetly worth heading to Denton where you'll be treated fairly and honestly from the time you walk through the door.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words about the entire Huffines Kia Subaru Denton dealership team. We are thrilled to have earned your business over the last decade and look forward to helping you with all of your automotive needs for years to come. Sincerely, Robert Goodwin General Manager (940) 321-2504
Easy and fun.
I would praise the dealership as a whole for making the experience worthwhile. Ben was honest, direct, and had great insight of the car we wanted. Will work with them henceforth.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience with Ben Frazer and the Huffines Kia Subaru Denton team. We look forward to helping you with all of your automotive needs. Sincerely, Robert Goodwin General Manager (940) 321-2504