Huffines Kia Corinth

My experience at Huffines Kia Subaru Denton was painless. Of course, I had to do some haggling to get the payment where I wanted it, but I got it there. I purchased a 2010 Mazda 6, beautiful! One owner, 17,000 miles. I had three days to return it. During that time I requested the Carfax and it was faxed to me the same day. Carfax report came back clean. I took the car to get checked out by a mechanic, great condition, no problems. Buying a car in general isn't a great experience, feels like you're selling your soul. So overall it was a good experience. I would recommend this dealership to friends and family!!

After reviewing Subaru Outback, I knew that was the car that I wanted. Several of my Colorado family members own an Outback. I met with Michael Raupp and we looked at a few Outbacks and their options as well as The Forester. I was impressed with both and almost changed my mind on the Outback. Michael was extremely knowledgeable and gave me great information. I decided on the car and color and there was one in transit. I wasn't in any hurry. However, I felt my trade in was a little low. After several days had passed, and several calls and emails, the perfect price was struck.The car arrived well within ETA and I met with Michael and we went over all the last details along with meeting Donna, a lovely lady who wrapped up the paperwork. I was pleased with the price, the service and the professionalism that Michael put forth. Good experience overall. Thanks Michael, I really enjoy my new Outback!

Looking at the reviews online, it looks all good about the dealership. But i had the worst experience of my life for buying anything. The internet sales guy was good and polite, but i guess he lacks knowledge about cars. May be he has good knowledge of KIA and Subaru, but since i had bought a used VW, he did not have much clew about this car. Also his communication was very poor, coz i would call him or send him an email, and he wouldnt answer what i asked him, and ask me a question back. i had to send several repeat emails to get my questions answered. When i went and looked at the car, everything was good, we did a test drive and everything was perfect, no complaints. Just a minor problem with the sun glass holder, which wasnt locking properly, and would open with some vibration while driving. So i asked the internet sales guy to get it fixed before delivery (which was atleast 10 days time). when i got the delivery, i asked him if that was fixed, to which i was told that it was fixed. But while driving back home, from the dealership, it opened again with some vibration, and since then its not closing properly. So that was either not fixed or not fixed properly. There was another situation, which i would say was my mistake as well, that i didnt check the rear view camera, while doing the test drive. so the next day after the test drive i looked it up online, at the dealership website, and it said that the car does have a rear view camera. And that too not in one place, but 4 different places. So i was sure that it would be there and it would be working. But just to double check, i sent an email to the internet sales guy to find out about the sun glass holder, and to check if the rear view camera is working or not. So as usual, he didnt answer my questions and started asking his questions, like whats ur bank and what us SSN, etc.. After a few emails back and forth, i asked him again, what about the sun glass holder and rear view camera. then he replied saying the sun glass holder is fixed, and there is no RVC. To which i replied to him saying i was not happy with this, as the description says it does have a RVC, and its says at 4 different places on the website. To which he replied back saying, sorry, there is a RVC installed. So i was relieved and asked him to check if it is working or not. To which he replies, sorry there is no RVC. I mean this guy didnt know what he was doing. Later when i explained him, that false information was posted on the website, and thats not acceptable. To which he tells me that even though it says on the our website, there is fine print below it saying that everything mentioned above is not accurate. I mean this is how you sell as car? You show all the fancy features of the car in bold and highlighted, and at the bottom, just mention in a fine print that all the above details are not accurate... thats it? The worst experience came when i was making the deal with the manager. When i first looked at the price online, i contacted the internet sales guy to give me a final sale price. He gave me a good price (lets say XXXXX) and i was happy, and i told him, that it was very close to my price range, and we can negotiate it once we make the deal. So i went there after a week, to make the deal, and i saw that they had reduced the internet price by $200. So while negotiating with the internet sales guy, i told him that i should atleast get a $200 off, which was they have done for the online price too. So he asked me to wait while he discusses this with his manager. So the manager showed up in the office, and he comes and says "Today is Saturday, and i m very very busy, i have a lot of other things to do, so if u like this price, then sign it, or else thank you very much." these were is exact words. Even he sounded very rude, and the most unfriendly sales guy i have ever met. But still, since i liked the car, i was trying to negotiate and explain him that its they reduced the price online, and it should be reduced for me too, but again he repeated the same thing, i m very busy today, and if you want it, take it at this price or leave it. I was really not happy with way he was treating me. I have been in the US less than a month, and i m not familiar with the car buying processes here, so i had called up my friends, who drove all the way from Houston to help me buy a car. And they were really really angry with what was going on, and almost left, coz they didnt like the attitude of this manager. They told me that if they were in my place, they would leave right away, but since i was in a desperate situation, i had to get one immediately,since without a car you can go anywhere here in the US. So after all that humiliation, just for the $200, i still signed the deal. But i was really not happy with that guy. I m new to the US, and i was thinking people here in the US are very friendly, and i was right, the people here are very friendly and very supportive, but this guy blew me off. This is not a way to talk to people and specially when you are a sales guy, and this is not the way you treat your customers. If this was not my first car, and if i was not in a desperate position to buy the car right away, i would have walked out immediately. To sum it up, i still think that the dealership might be good, as the other reviews say, but my experience was horrible, and based on that i wouldnt recommend anyone going there, coz there are people who dont know how to talk to customers. The internet sales guy was polite buy i guess he lacked knowledge and skills and his communication was also very poor. But the worst guy was that manager, who is the worst person i have ever met, till date. I usually never put up ratings online, for any products or services, but i wanted this one to be noticed, and people to be aware of these people

Buying my 2014 Kia Soul was an amazing experience at Huffines Kia of Denton! Not only did I not feel stressed, or pushed to do anything I was uncomfortable with, the sales staff, manager, and finance department made me feel like I was one of the family! I rejoiced when my credit came back better than I had estimated! They congratulated me too! I will definitely refer my friends to this dealership and to these people!! Love you all!!

Alex was great to work with. He was very knowledgeable and patient. He made buying our new Sorrento a breeze! I would recommend Huffines to everyone!

Great sales representative, friendly and personable. Didn't cut corners, was willing to answer all of our questions and very patient. Overall a great representation of the kind of service that Huffines Kia Subaru is providing to the Denton area. Other dealerships should follow suit and try making honesty and customer service their number one goal.

My Name is John Allen and I am from the Kansas City area. I looked on line for a vehicle that was not available at the time from the local dealers. I found the the exact vehicle at Huffines Subaru Dealership in Texas and called them to see about buying the car from them. My experience could not have been any better then if I was right in front of them. My salesman, Jerry Paredes, worked very hard Joey Sparlin and Edwin Homan to get me all the information on the car and got me a trade-in price for my car. Brad Chambess did all the paperwork and was very friendly. I have bought a lot of vehicles in my 71 years and this was the best I have EVER been treated...and I was expect it to be much more difficult doing it "on line". The car was ready when I arrived, all the people there were eager to help me and even stayed after hours to close the deal. What more could anyone ask for from a great dealership.

great sales staff- like brett and jerry and lady doing contract,great contract work, like car-wanted 4 wheel drive & space in back,like terms of lease-no complaints!

I am writing this review after trying to strike a deal with Sewell Subaru of Dallas and Subaru of Plano. Save yourself a lot of time and just visit Huffines Subaru/Kia of Denton. Huffines Subaru/Kia of Denton provided the best deal on the Forester we were looking at leasing, the most genuine and friendly staff who didn't come across as patronizing or condescending once during the whole interaction. I felt like they wanted my business and even though Rob wasn't able to sit with me the day it came to purchasing, my girlfriend felt most comfortable and trusting with him. Rob introduced me to Zak, as he didn't want me to wait longer than I had to, and Zak was very personable displaying his desire to advocate for me as his client. During the discussions around financing they were very patient, forthcoming, and set the appropriate expectations. I checked all the calculations and there were no mistakes or hidden items; they even informed me of details the prior dealerships were not sharing with me about how the application was being handled. The whole process took less time than I anticipated and Grant Wilson went over my contract and signing making it very simple, easy, and went over all the details according to my timeline; I was allowed the time to ask questions and read everything I wanted to without any negative non-verbal communication on his part. On their own, Huffines Subaru/Kia of Denton deserves a rating of great in all the categories for the aformentioned details as well as remembering details from my girlfriend's prior experience (i.e. the floormats she preferred and giving free Subaru pop-up bowls for our dog to drink and eat out of when on the road). My final note though, in comparison to Sewell Subaru of Dallas where I was told "I don't know why you came then," when I tried to start a conversation about the payments being a little high, and Subaru of Plano where my girlfriend was told "no offense to you, becuase I know you did your research, but I'm going to call Bull$***" when she was sharing details about the prices she was mentioning discovered at other dealerships, Huffines Subaru/Kia of Denton deserves a much higher rating in each category. The only reason we ventured about dealerships other than Huffines Subaru/Kia of Denton was because they didn't have the exact car she wanted on their lot, so I am extremely grateful we got to work with them in the end when a car matching the one my girlfriend was interested in appeared on their lot. Save yourself from wasting a whole lot of time and just work with Huffines Subaru/Kia of Denton instead of going to the other two dealerships I mentioned. I am partial to Rob and Zak given my experience, so of course, I suggest you ask for one of them.

You should consider buying or having your car serviced at another establishment. I was sold a car from Huffines with an obvious defect. I was told it could be fixed no problem. While waiting for the part to come in I noticed the car running funny and requested that it be looked at while the dash is replaced. When I got my new car back it was wanting to stall and the check engine light was now coming on. They were closed so I left a message. I never got a call back. I then noticed that when they washed the car that whatever they used to clean the car had put small scratches all over the car from front to back thus ruining the paint job. Our 1st "New" family car was defective and now damaged. When I finally spoke to someone after having to call up to the dealership again, they were not able to resolve my issue. I asked that the GM please call me and was still waiting 2 days later. I finally received a call after sharing my experience online. They still were unwilling to right this wrong. I asked them to please talk to someone with Huffines because surely this is not how they want their customers treated. I was wrong. To them this was acceptable. This was our first family vehicle purchase and it has been a nightmare. If you purchase here you will be an afterthought after you have driven off the lot. I highly recommend that you take your hard earned money to another business that will appreciate it and you!